53 Reviews
Traveller Rating
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Excellent12
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Very Good20
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Good9
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Average8
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
TV had sky news, eurosports and films shown every 2 hours(sheet listing films at reception).
Went to the lagoon bar one afternoon and food was great,kids enjoyed the ice cream.
Pool and surrounding areas cleaned every morning, maids were in daily and very friendly.
We could not fault this place it was great holiday and are going back next year. The villas are being renovated but only being done as and when the owners come out to them for the first time, so if going maybe request a renovated villa as the others are looking their age.
Travel operator: independant
Only went to the bar on the lagoon for lunch once, that was enough, ate out in town which was good.
Also there is 2 English TV channels ;sky news and the other one was upto the hotel mangers choice of film, that was it.
Went to main bar one night briefly, more like a holiday camp. I'm not a hotel expert but I have stayed in hotels which are 5 star and this is more 3 star to be honest.
Would not go back.
Travel operator: hayes
The villa and surrounding areas were clean, tidy and very modern, the children loved the pull down double bed in the living room!...
We went in the childrens school holidays in October and even then it wasn't overun with kids and the pool area was quiet and relaxing, getting a sunbed was not a problem, everyone tended to stick to the ones outside their rooms...All in all we had a fabulous time...
Definitely recommend it and would go back for sure!
Travel operator: Expedia
If we had read the reviews before visiting Sands Beach Resort we would not have booked!
Fortunately we didnt and had a fabulous 7 days holiday there staying in a del sol 1 bed villa, a bottle of wine was left for us on the patio on arrival and the apartment was well equipt and clean.
We did visit off season so the place was pretty quiet and we couldn't get used to not having to fight for a sunbed in the mornings! I don't think that would be a problem in high season anyhow as there are 7 other pools and a private beach (must add that only the children were brave enough to go in as they were a bit on the cold side in May)
The Hacienda and Mai Tai food was really good, reception area beautiful and all the staff at the resort really helpful and friendly, great supermarket on site, gym, games room and tennis.
The only gripe we had was the childrens play area which was a bit sparse - could do with a bit more for the kids to do on it but it was clean and tidy.
David (one of the entainment staff from Columbia) was a real character and Eva (childrens entainment staff) and Simon (Entertainment manager) were really friendly
The evening entertainment couldnt have been any better with Elvis, Robbie Williams, Madonna, The Eagles and Elton John impersonaters along with Magic and Dance Shows.
We would definately visit again and cant understand why the other people had such a bad time, the place was of a very high standard although we did notice that some of the villas at the edge of the site were quite shabby but whilst we were there we did see that some were being redecorated.
All in all it was a great holiday, great villa and great location
Travel operator: None
Travel operator: BARRHEAD TRAVEL
If you have a stomach of steel then this ones for you.
Holiday made exciting by the number of verbal attacts the staff had with visitors who thought they had points with the club (timeshares) then discovered that all the apartments were up for sale.
Think you ought to give this one a miss.
Travel operator: British Airways
We had an apartment, although a bit difficult to get ones luggage to the apartment (we did have help from the lovely staff). The apartment was big (in Canarian standards)and very clean. Also television has all satellite channels.
The staff were lovely, especially Stephanie on reception. They were very helpful and went out of their way to help people.
Travel operator: Private
The enterainment did not start untill 10pm to late for families. We could have the villa we booked for more money. The beds and mattress were dirty. Clean towels only when you complain. Dead cockroach in kitchen. Not cleaned you had to ask for it to be done. TV did not work very well. Toilet did not work. Villa very cold and damp when it rained it came in from the roof and into my grandsons cot.
We will never stay here again, this was a christmas holiday for our family.
Travel operator: co op
Apartment although "budget" was clean and well equipped.
The whole complex was spotless, pools cleaned daily as were apartments, and I didn't see any cockroaches either. The little extras like pool towels provided and bath robes were great.
My son loved the kids club and the evening entertainments.
We ate several nights in the Hacienda and found the food very good, hot, tasty, varied and good value for money.
Our only regret is that we didn't go for two weeks.
Travel operator: Global Travel
Didnt see one cockroach around the complex.
Location - Right next to the beach, could see the sea from the complex. Has a shop on site selling basics for food though shops are only a short walk anyway.
As for the entertainment, we didnt see much of it as we prefer to go out of an evening, but what we did see, it seemed of a good standard and the entertainment venue always was quite crowded.
Would come here again as we all had a lovely time!
Travel operator: N
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