53 Reviews
Traveller Rating
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Excellent12
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Very Good20
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Good9
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Average8
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Had meals in both the Mai Tai and La Hacienda would recommend sunday dinner in La Hacienda (buffet style)3 course and as much as you wanted for 14euros great value.
Staff were very helpful and always very curtious.
Entertainment was some of the best we have ever seen. The accomodation on this complex is being upgraded and seems to be going on as villas are vacated with no or very little disturbance to other guests.
The complex was cleaned all day everyday, pools cleaned every morning. Only day rooms were not cleaned were a Thursday(only departures done) and sundays(the cleaners day off) but they always ensured you had plenty of towels etc.
Would definately go back.
Travel operator: Barrhead Travel
There was also plenty of fresh towels and sheets also large beach towels supplied so you do not have to carry any with you . Excellent entertainment ranging from daytime sports, games ,quizzes to evening cabarets magicians, acrobats, drag shows, dancers, singers indeed something for everyone.
We ate in the Mai Tai a few times can recommend the kebabs,Breakfasts,snacks all reasonably priced also the lovely homemade ice cream .
ALL the staff were polite and helpful and did all they could to make everyones holiday enjoyable. One of our party collapsed on site and the service from all the staff including The Duty Manager, Entertainment Staff and Reception was second to none we were very grateful to them for everything their speedy actions helped towards a speedy recovery.
We are all looking forward to returning to Sands Beach Villas.
Travel operator: Barrhead travel
Food was enjoyable and staff were very polite.Been to Lanzarote before but first visit to this complex.
Definitely going again-my son bought a villa there!!!!!
Travel operator: thomson
We stayed in a Plaza one bedroom villa, which was fantastic. There was more than enough room for the 5 of us (2 Adults/ 3 kids 15, 7 &3). It was cleaned every day and the standards were excellent with diswasher, fridge freezer and even cartoon network on TV for the kids.
The entertainment was great with something on every night. The younger kids loved the kids club. The complex itself was spotlessly clean (never saw a cockroach once!!!!).
The staff were brilliant and went out of their way to be helpful. We have travelled on many holiday's around the med and never found a complex to match up to this one, so much so we are booking to back for New Year.
Travel operator: Instant Holidays
Very disappointed to be given a very tired and small 1 bed apartment. The holiday neighbours next door were smoking and their smoke was wafting through the keyhole in the connecting door.
When I complained the next day, I was told that I would have to "upgrade" if I wanted an apartment similar to the brochure pictures as we had booked the basic villa. The upgrade would give us a proper kitchen and yet the holiday had already cost us a fortune.
Food in the restaurant was poor - cold and unappetising.
Travel operator: First Choice
Food was rubbery, and staff had no time for you.
The entertain ment is below reception it is too small and full of smoke, a fire risk waiting to happen.
Travel operator: Family
We we were self catering but hotel food was excellent Sand Beach Villas was located a 10min walk from main town which didnt bother any of us.
Kids loved the walk the hotel staff were excellent nothing was too much bother everything you could think of was supplied for you. We didnt need to bring any thing with us except our clothes also the entertainment was fantastic.
Could have stayed on complex every night. Have stayed at sands beach 3 years in a row during the summer but going back this year for Christmas cant wait.
Travel operator: kwicktravel
However, saying that the hotel staff were very accommodating and we were upgraded for around 50 euros and the villa we were moved to was perfect and we didnt see one cockroach!
Everywhere is clean it is a very family place but the restaurants in costa teguise are very nice, we found a pizza restaurant by the sea which did the best paella I have ever eaten!!! Lani's was good as well especially their sea food.
But I would seriously advise if you have a studio to change now, cause we went in low season and I can see you having trouble with changing rooms in high season.
Travel operator: Thomsons
The actual complex was massive, I've never been to one thats so big, but it was really nice as it wasnt cluttered. Also very easy to get about, plus a big map so you dont get lost!
The rooms I thought were lovely! We stayed at the Canaries apartments. They were very spacious and clean. We did have a cockroach the first morning, I just couldnt stop laughing as my partner was scared to death jumping on the bed. We went straight to the reception desk, they were very helpful and even asked if we wanted to change rooms, but all I needed was bug spray.
We even dared to play tennis one day, was great fun but it was too hot after a while. so most days we lazed about on the sun loungers and relaxed in the pool.
We didnt stay for any entertainment as we always went out, but from the laughs we could hear, I think it would have been a good laugh.
We went to the restaraunt one night to see what it would be like, as we were on self catering, they had a good choice as Im vegetarian so I was happy. Very nice vegetarian lasagne and my partner had a mixed grill. He does love his food, but we didnt realise at the time that it was for 2 people, which now we know why the staff was laughing, he enjoyed it though!
Travel operator: Cosmos
Travel operator: C and L
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