The hotel was very clean and the layout was very easy to find your way round. The food was very good with a wide variety on offer for every meal, the only concern with the food was that some of it could have been a little hotter.

The hotel staff were very friendly and helpful and they all spoke extremely good English.

The hotel itself was a little out of the way being situated at the back of the resort but if you used the small gate at the back of the complex it was only a 10 or 15 minute walk to the beach / shops.

The pool was huge and never very busy although it was difficult to get sunbeds on some days in our second week.

The daytime and evening entertainment was planned by the First Choice Entertainment team. There were plenty of activities during the day (pool games, bar games, quizzes etc) and the evening entertainment consisted of a kids disco, bingo, and a show or game. The highlight of the holiday for us was a guy called Speedo who was on holiday with his family but was good enough to be one of the professional entertainers. He was really funny and we would love to see him on next years holiday as well.

All in all I had a great holiday at The Sun Tropical and would definitely go there again. Thanks to everyone at the hotel and First Choice (...oh and Speedo of course).

Stayed 2 weeks at the Sun Tropical holiday village in Playa Blanca.

We were fairly dubious after reading various reports,but really thrilled on arrival.The reception staff were curtious and informative,the room was far more spacious than I was expecting not to mention clean.

We had a problem with our air con after a few days of being there so reported it to Anthony the rep that evening who said he would sort it.The next morning he phoned us to say the maintenance man was on his way, when we got back eveything was done ,I call that prompt service. Well done First Choice!

The All in was a great choice food was un repetative and the temp was fine. Entertainment was geared towards the kids which is why we booked, and ours loved every minute.

The reps worked really hard and I think all are slightly mad(in a good way).

We would definitely use this hotel again.

I booked this as a late deal and was somewhat nervous after reading previous reviews. I can only say that I needn't have worried. The check in was quick and efficient. We were situated in the Strawberry block just outside of reception.

I very much liked this cul de sac as there was a garden in the middle as opposed to some of the others that had pools. This made it nice and quiet through the day if we were sun bathing. Other blocks had either pools, gardens or jacuzzis. Them main pool was closed during our stay as it is getting repainted. This didn't bother us at all as there are plenty of other areas to sun yourself in.

The food was very good. I do not take a cooked breakfast myself but my husband did say that that was somewhat disappointing. Plenty of other things to be had though.
Lunch and dinner were varied every night and I thought they were of a fine standard for an All Inclusive property. The food in such establishments is never five star but I am a fussy eater and I can honestly say that I enjoyed my food every day.

The maids cleaned the room every day except Sunday and seemed to make a good job of it. Ask at Reception for a back door card key. You pay a 5 euro deposit but get this back when you hand your card in. This makes the walk to the resort much quicker.

The resort is not very far away anyway and we found it a very nice walk in the evening. Hire a car if you want to make the most of the island as admission to the attractions is ether free or about 8 euros (Timanfaya/Jameos del Agua)and considering what the operators charge for excursions, hiring a car suddenly becomes a very good option.

I would definitely travel to the Sun Tropical again as I had a very enjoyable holiday. There are a lot of kids there but they have plenty of activities and things to do so are not really running wild. I would however recommend it mostly for families who will probably not be able to fault it.

We stayed in kiwi block and our room had a split balcony. Unfortunately the balcony was hardly ever cleaned and as the balconies have pergola type bars over them they attracted alot ot birds. This obviously caused alot of bird mess which was all over the balcony and they did not clean it off, due to health and safety we did not allow kids to go out onto them because of it as it was all over the seats. We tried drying clothes out there and again they got covered and we had to rewash them. Our room was not cleaned very well, in the two weeks we were there we had our towels changed only twice (and one of them was only hand towels.) Apparently they will not change towels unless you pile them up in bath, even though they are supposed to be changed 3 times a week. Rep said there should have been a notice in room telling you this, but they hadn't bothered putting one in our room. Rep sorted this out for us, but then our beds were not made and room not swept out again before we left.

When we arrived the main pool and pool bar was still open, and we could get cheeseburgers and hotdogs with onions no problem, however it was advertised in brochure that you could get mini pizzas, but when we tried to order was told they did not do them, alright if you like meat but a problem for our daughter who is a veggie. When they closed the main pool and bar it was then arranged for us to get free snacks from the chicken shack. Thats when alot of people had a problem, as all of a sudden you could only have a plain hamburger and no onion on hotdog, sign outside said you could get mini pizzas as part of all inclusive, but we still could not get any. Staff in chicken shack were quite rude, you got the feeling they didn't want to serve you because you weren't paying.

Food in buffet restaurant is good, don't expect a la carte, but they do quite a good choice and its different every day. I would say though go early as it does go cold fairly quickly, but they do keep putting fresh meat out etc.

As part of all inclusive you get one free meal each week in pizzeria and tex mex, which was ok, we loooked to see how much we would have had to have paid to eat there and to be honest I don't think it is value for money as food is only average.

There is a bar called The Village Tavern on site and that was nice and barman there was a lovely friendly guy, he doesn't speak very good English but he always make you feel welcome and his own cocktail that he makes is delicious.

Overall Sun Tropical is good, entertainment is aimed at kids, but it is a family village aimed at families.
Evening entertainment is in the Dome, its a bit loud, so be warned, entertainment team do there best and always try to keep kids occupied.

We had a really good holiday and would go back again, only thing that annoyed us really was the problem with the free daytime snacks and cleaner not changing towels in room.

Returned yesterday morning 5th July at 1.35am and by 10am we were back in our travel agents requested complaint and claims forms. This has been the worst holiday I've ever experienced. I would not recommend the complex and if any one has booked all inclusive for the future id seriously think about changing to self catering.

As I type this my partner is at the doctors on the advice of our local travel agents the reason for this being on the last 4 days of our holiday the whole family (apart from the baby 7 months) came down with sickness and diaroah, my partner on the last day became so ill that a doctor was called and he had to have injections twice daily (costing a lot of money, and would you believe it the doctor actually bartered with us on the price) and was only given the all clear to fly home an hour before the coach picked us up.

We were all inclusive and blame it on the food (lets face it the baby didnt get ill and he was the only one not eating from restaurant) the food was never hot and left out for hours, sometimes lunch times food was put back out for dinner.

The week before I left I read that the Main pool was closed so contacted tour operator who informed me that the reason why I had not been written to about this was because the pool would reopen the day before I arrived (26th) and that there were no delays or extensions on this time.

Wrong the pool didnt open in fact until the 29th again being all inclusive we didnt know where to get our day time snacks and drinks so headed off site for the 1st few days, only to be told by other guests that we could have used the chicken shack not a thing was mentioned about this at the welcome meeting in fact the whole pool scenario was not mentioned at all, a word of advice dont bother with the welcome meeting all they want to do is sell there trips and gave no advice at all about the resort or complex.

Back to the pool, the complex next door is identical to the sun tropical but is a german complex, the day after our pool reopened the german pool closed and we noticed that quite a few germans were in our pool, later by accident we noticed that a small gate was unlocked and open for the german guests to come through to use our pool, this wasnt the case the weeks previous for us.

I booked this holiday 13 months ago when I was 20 weeks pregnant so pre booked a baby pack for

Just back a few days ago from Sun Tropical Holiday Village in Playa Blanca, Lanzarote. We stayed two weeks all-inclusive.

We were in the Banana Block. Our accomodation was reasonably clean just one or to dusty bits.

Food was very good with plenty of choice. Kids really enjoyed the climbing and absailing with Jen. My son also did six days at the soccer school which he loved.

I put them in to the improvers swimming classes too they really improved a lot, Caroline the instructor managed great results in just five sessions.

The First Choice Entertainment Team were excellent and on the whole I enjoyed the entertainment provided in the Dome.

The Kids Clubs were very good I have never been with any other company who had as good a kids club structure.

I've never stayed anywhere as clean there was always somebody cleaning if it wasn't the rooms they were swilling the roads and paths or cleaning the pool, the only slight thing was the pool was salt water and very cold and we struggled to get our 3 year old daughter in.

We ate in all three restaurants and have to say never had a bad meal or belly.

The entertainment staff and reps were out of this world theres probably about 10 entertaining staff who put a great show on in the dome every evening from 8.15 mini disco till 9.15 then alsorts after that till 12pm.

The entertainer called anthony maddocks is raving mad and so funny our little girl fell in love with him and followed him round all the time.

The entertainment staff also put all sorts of entertainment on during the day poolside and on football pitch, volleyball etc, etc I don't know how they manage all that energy in the raging heat.

The weather is fabulous only 20 days rain in a year the sun is so hot but theres a lovelly breeze that comes from the sahara desert all the time.

Before we went I was worried about the heat as I burn as soon as look at the sun, but with the breeze and a decent factor 15 applied every 45 mins this is not a problem.

Had a bit of a problem on one night out at titty trollops with some shirty manageress not allowing our little girl to have a view of the stage so if you have kids who may need there pram when sleepy this ones not for you despite being advertised as for families.

Would I go again? I would never have left if I had the choice absolute paradise for kids the best holiday we've ever had.

We have just returned from our holiday. Our party consisted of my parents, my husband and I and our 2 children aged 5 and 2 1/2. We had a fantastic time.

The hotel, pools, gardens and surrounding areas were kept exceptionally clean with staff working on this daily.

The food was a self serve buffet but was always hot and fresh. There was always something to capture all of our taste buds even for the children. It was also very tasty. The only down side which is not really one was that it did get very busy at times. The food at the poolside bar was not very inspiring and did take a long time to cook.

The hotel staff were very friendly and always happy to help with information, extra towels etc.

We visited the Dome daily for mini disco which was very good for the children they loved it!! Although we did not use the kids clubs all the entertainment staff and kids reps were very friendly and good with the children.

We also visited the Village Tavern in the food centre most nights and this had a good atmosphere and some entertainment. Also had some football matches on!! We also visited the Tex Mex restaurant twice and the food was delicious!!

There are only really a couple of things to be aware of. There are only a few baby change facilities in the whole complex which is a bit of a pain. Also the areas around the pool are very slippery so be careful. Having said that we had a fantastic time and would definitely go back again!!

Well where do I start???? We are a family of 2 adults and 2 kids,we have just returned from the hell-hole which is - sun tropical, playa-blanca.

We stayed 2 weeks all inclusive between 26/05/05 and 09/06/05 , the complex itself on first appearance looks quite nice and is a vast overall area.

We were situated in the kiwi block, nice looking room, all kitchen facilities etc, split balcony overlooking pool the only probs here were the balcony area was never cleaned the railings around the balcony are absolutely plastered in pigeon and bird mess(which is a serious risk to health as pigeon mess carries various diseases, twice my little boy came running in with mess all over his hands).

The bath towels are changed 3-times weekly (most times being replaced by 4 small hand towels which in my opinion is not enough for a family of 4 bathing once each per night.

Food at sun tropical mediocre at best and thats at all eateries within complex,-main restaurant quite small to normal and not much choice also everything thats served seems to be runny!! Beware!

We were all inclusive (word of advise to all travelling within next 2 weeks------ main pool area etc is closed!!!!!!! and fenced off till 27/06

Our first week there the main pool etc was still open and to be honest the problems didnt seem to materialise untill it was shut down and fenced off!!

None of the sunbeds that were around the main pool were brought out they were all left inside, propping up the fence!

So as you can imagine suddenly you have the same amount of people trying to get beds around 4 small block pools with a limited amount of beds(again managements fault, there seems to be a defect in the management at this place, either they dont know what they are doing or they dont care!!!

(basics)
The pools are not heated and very slippery, be carefull!!! At the food centre you have 3 restaurants- chicken shack, tex-mex and pizzaria because we were all inclusive and the pool bar had been shut we were told that we could now get our food and drink from the chicken shack up till 18.00 in the day.

The standard of food etc here is shocking, and frightening I witnessed uncooked and over cooked food being returned here on a daily basis there is a distingtive difference in the food you are served if you are all inclusive to the food you are served if you are self catering. This is just my opinion but it feels as if you are a second class citizen in this complex if you are all inclusive!

We had problems getting cheese on burgers and onions on hot dogs etc staff refusing this that and everything. Ridiculous you were not allowed a beer in a glass during the day (inside the chicken shack if all inclusive but if self catering no probs whatsoever!!!!! (again managements fault!!

Staff at this complex in total dissaray no guidance whatsoever from their superiors, hence they dont know what they should be serving and to be totally honest most of them are pig ignorant and downright unpleasant!!

You are allowed to eat in the pizzaria and tex-mex 1 time each during a weeks stay, you have to book this at reception between 10.30 and 12.30 that day!!

To be honest the pizzaria restaurant is prob the best but just another little tip for you,, when you go to the tex mex and order your meal if you have the steak etc.

Check around and see if there is someone eating in there self catering and just compare the size of their meal to yours on talkin to other people (self catering who have eaten here) there again seems to be a significant difference between self catering and all inc!!

The village tavern is downstairs in the food centre and is really good, the barman there gets the pint glasses out of the fridge frozen nice cold pint, also lot of footy etc shown here!!

It is advisable to get a card pass for rear gate from reception (saves walking all the way around if you go to beach) gate located by dome and row of flags!!!

Another tip if you have a late flight back home is:- make sure you book a late departure room when you book holiday in England as the hotel itself does not have the facility to do this once your there!!! Be warned!!

The first choice entertainment team do there best with what they have to work with(which isnt a lot)play various games during the day ie, french boules, quizzes etc mainly kiddy games!

Enquired the other day to 1 of the reps about getting a dart board and playing killer darts etc we played this at our last hotel and it bought all the adults and kids together everyone got to know each other and had a laugh, but the reps answer to this was that they have repeatedly asked for these sort of games to no avail!! (apparently a dart board is too dangerous, but they are in the process of setting up the archery enclosure!!!!!! (crazy)

Subsequently there is not a lot for the adults to do around the complex during the day!!
We hired a car for 4 days from the English girl in reception, very good service nice girl and as cheap as hire shops in playa blanca (which is unusual).

Went on camel safari approx 15 mins from complex in car and you paid 10 euros for camel with 2 seats, bargain,, kids loved it!! Also did volcano at Timanfiya and water park at costa teguise,,water park very dear 21 euros adult 15 euros kids, worth it though!!

The dome at the complex is where all the evening entertainment is conducted, seems to be based totally around kids which was good for us but I honestly cant see you using it if you have no kids, very loud even for us!!!!!

Most of the entertainment seems to be reps shows with very little outside entertainment being bought in!! You get the feeling of seen 1 seen them all by the end of the 1st week this is why you will find that most people slope off as the show starts and finish the night off in the village tavern in the food centre!! (see for your self when you go)

To be fair though the kids did enjoy the mini disco at 20.15 and the bingo at 21.30!!
There were a few staffing problems in the dome various nights where you would see 1 barman serving on his own and an ever growing que of people trying to get a drink whilst he is frantically trying to phone for help with 1 hand and serve with the other, he was a star that boy!! (again no management) Wheres the organisation???

One night one of the first choice reps was even having to collect the glasses from the tables as he had run out!!!!!!
Outside of the dome there is a volleyball pitch and a football pitch-- astro- turf ,, no one ever seemed to use the volleyball pitch but the kids were always inside the footy enclosure!!!!!

But 3 days before our return the gate on the footy pitch was locked and no one allowed in!!! Apparently there were some first chioce bosses due out so the gate had to be locked!!!!

When I asked about this the reason is that you have to join the soccer school which is run by first choice (chargeable) and the only time it is to be used is during the training matches etc with them!

I asked where else my kids could go to play footy then? But there is no where else!! (unbelievable)
That day I witnessed several kids returning with there balls because they could not get through the gate!! This complex is vast, and the only footy enclosure they have you have to pay for!!! (be warned).

All in all there were no major problems but all the little things made this one of my worst all inc holidays ever!
The sun tropical has the ability to be the best complex in Playa Blanca if not the whole of lanzarote!!

If only there was a bit more thought and the staff were better managed hardly any of the problems you have read here would exist!!!!

Dont forget though the main pool area and bar were closed during our stay this I think is what sent everything into turmoil!! All in all I dont think I would risk returning to this particular place!!!

I know that a lot that I have had to say is negative but the point of giving a holiday review is to be open and honest about what you have experienced!!!
and no I am not some old fuddy duddy who hated the kids running round me etc I am 33 yrs old and my kids are 7 and 4 !!!
P.S.Iif you are travelling here before 27/06 pls remember the main pool and bar area are closed. I say this as there must have been 30 people who had arrived during our stay who did not recieve notification of this and only knew about it on their arrival!!!!

We have just got back from our visit to Sun Tropical and I can say we had realy enjoyable stay.

The hotel was very clean, the gorgeous gardens were constantly being looked after and the pools were lovely.

We went self catering so we did eat out quite often but what food we did eat in the complex was ok, not the best but we could of put up with it for the week if we had of gone all inclusive.

The pool side bar wasn't great the food was not very nice and they didn't have much choice but we got our drinks from there which was all we realy needed so we didnt mind.

The supermarket was quite expensive and I was charged twice for things a couple of times so watch the screen when your shopping is being scanned. Other than that everything was great.

The staff were great and the reps were excellent. The kids reps were not so good though we went on a night excursion and our two year old was supposed to be being looked after but they were to busy talking and didnt even notice our son wonder off, luckily he came straight back to us but it happened two or three times.

I cant really comment much on the entertainment as we only visited the Dome once it is great for the kids and my son seemed to enjoy it.

The location of the hotel was fine we had a card to the back gate and the town was only 10 mins away which was also a lovely walk.

All in all it was a great holiday and we would visit sun tropical again.