We really enjoyed our stay at the Sun Tropical. The standard of cleanliness was very high and the accommodation excellent.

We stayed self catering and although it was a reasonable walk to the beach and harbour we really enjoyed the excercise.

The complex has really good facilities and was very well laid out.

The town was close enough without being too close and has some excellent restaurants.

The promenade which has been recently completed along the harbour and sea front was a particular bonus to us.

Would not hesitate to visit again or recommend to friends.

The only downside we felt was the reception staff were not particularly helpful or efficient but this was a minor irritation.

We have just returned from our 2 week holiday at the Sun Tropical. We had a wonderful two weeks and cannot wait to return to Lanzarote.

The first thing that struck us about the hotel was the cleanliness. We even had a giggle at how many cleaners there were in the place. They even polish the bins!! It was spotless and not a bug in sight.

The rooms are plenty big enough for a family of four and have a small kitchenette containing a two ring hob, kettle, toaster, juicer, fridge, saucepans etc. Tha lounge area has satellite tv, coffee table, small wardrobe and a cupboard, a sofa bed and a pull out bed. The double bedroom has an ample wardrobe and bedside cabinets.(And beds of course).

The bathroom is what you would expect from a bathroom, but did have a hairdryer mounted on the wall. It wasn't much good for me though as I have long hair and would have been drying all night, but it takes the dampness off.

The main buffet restaurant is ok. Breakfasts were fine, the usual fry up. I only had hard eggs on two occasions. The toaster tends to be a little temperamental and slow at times, but hey...we were on holiday so whats the rush!!!

There were plenty of cereals to choose from and also fresh fruit and the good old continental breakfast.
Can't really comment on the lunchtime food as we only ventured down for lunch on our last day but what we had was fine.

We didn't have the same evening meal once the whole time we were there. There was soup for starter. No other starter that we could see but then there was fruit on the dessert side and always fish on the buffet, so suppose you could have those for starters.

The main dishes were various meat dishes. All well cooked and tasty although I will say that they were never hot, only warm. My mother in law did struggle on a few occasions as she only eats chicken and some nights all the meat was red meat. There was always pasta and sauce and a potato dish. My only gripe there is that there was only one potato dish per sitting, either new or chips or croquettes or swirls,but it didn't seem to bother any of us too much. The salad bar was always well stocked and fresh so no complaints there.

We did find that there wasn't much choice on the kiddies buffet. There were chips every night, pasta and sauce and a meat dish. It wasn't too much of a problem for us as the kids can eat from the main buffet anyway. The kids food was also often cold.

The puds were ok. There was a choice of four different ice creams each night, various fruit, fresh and tinned, different gateaux.

Drinks were free flowing, beer, wine, fruit juice, tea, coffee etc.
We ate in the Tex-Mex restaurant three times and once in the pizzeria. You are allowed one visit per week to each of the restaurants, but found that if we ditched the pizzeria on the second week we could go again to the Tex- Mex. Not because we didn't like the pizzeria, we just preffered the Mexican. The kids food in both restaurants was fine and the pizzas, bolognaise and lasagne all fine in the pizzeria.
The steaks in the Tex- Mex were lovely but the chip portions were small, so order a side salad aswell or extra chips. Try the Mexican fillet steak. Spicy but nice.
We never used the chicken shack as it is not part of the all inclusive package. Just a warning, the bar area there isn't either.

The pool bar food was ok. They did toasties, burgers, hot dogs and pizza slices but were prone to getting the orders wrong by the end of the holiday. I think a new member of staff was on and he rarely got the orders right, but it gave us all a laugh!! Nothing to complain about.

While we were there, two pergolas were built either side of the pool bar to provide some much welcome shade as there was none at all, so full marks to Sun Group for that.
During our stay, my Mum did ask for a parasol, only to be told that we had to hire one from reception. Needless to say she blew her top. There were five parasols in total around the pool area which was obviously not enough. On the day that we were leaving, loads of new parasols were brought out, so don't worry about the lack of shade as there will be plenty now.

The pool side is very slippery, but as we were forwarned, we all took our time when walking around the pool and once the kids realised how slippery it was, they too learned to tread carefully. We didn't have any major accidents. We did see a couple of kids come a cropper though, but if you walked normally on it, you were fine. The black volcanic stone immediatly beside the pool is not slippery, so just tell the kids when running round the pool, to stay on the black stuff. The pool toilets were always kept very clean and the pool area was spotless.

The pool itself is one depth all over, about 5 foot deep, but we just kept our youngest in armbands and it didn't prove to be a problem for us. It was fairly warm too and lovely to swim in. We didn't use any of the other pools on the complex.

The first choice entertainment team put on games throughout the day for kids and adults, so the older kids in our party were well catered for.. The water polo is very tiring.... you have been warned. But fun!!! You must take look at the crazy golf...it will have you in stitches!!!

Two of our party joined the kids club. They were both 11 and went to Rancho Texas for the day and had a great day by all accounts.
We did enrol our youngest for swimming lessons but after the first one he decided that he didn't want to go again,(awkward 5 year old) but the teacher was very good and I would recommend it.

The Dome..... well what can I say? The First Choice team do try and work hard but the acoustics in the dome are awful. The further round you sit, the less you can hear and there doesn't seem to be a thing that anyone can do about it. The entertainment is cabaret style and ok for kids I suppose but we had kids in our group ranging from 5 to 16 and every one of them was bored stiff most nights. The african dance group were ok, and the acrobatic couple with the snakes weren't too bad. There is a parrot show on earlier in evening and we missed it both times, but I think that might be worth a look. The resident singers are ok, but again you cannot hear them properly. And then there is the Bingo EVERY night.(yawn). Not bad prizes though!! I know some people might enjoy this, but it wasn't our cup of tea. If the kids had been entertained, we would have all been happy, but that wasn't to be most nights. Also, you cannot have a converastion in the Dome, purely because of the noise and echoing around the building.

The barmen were friendly and we always got served relatively quickly. Not bad considering there were 17 of us in total.
The village tavern was ok, but lacked atmosphere I'm afraid, but at least you could be heard in there. We did have a problem one night that the barman refused to serve drinks at 11.50pm. Make sure that they serve you up until 12 o'clock and don't let them get away with it. Also there is a local bottled drink that is very similar to Smirnoff Ice that you can have on all inclusive, but one night a barman said that we had to pay for it. You do not, so don't let them try to pull that one either!!

The walk into town takes about 15-20 mins and is not a bad walk. Taxis are cheap though and much easier. The back gate is open from 10am until 6pm and it does take a little longer to walk all the way round when the gate is closed. At night the road is unlit and very dark so if you have little ones, I would get a taxi home. Taxis cost us about 2.65 euros at night. A bit cheaper in the day.
On the whole, we had a great holiday, the complex is lovely. The daytimes there are wonderful and the night times are as much fun as you make them!! We all enjoyed ourselves anyway.

Read some different reports before we went and were a bit concerned but as soon as we arrived all our fears disappeared we had a wonderfull two weeks at the sun tropical.

Did not eat in resturants as they are as bad as people say but had great food in town.

Kids club was fantastic we lost our 4 year old everyday twice a day for two hours at a time and knew she was being well looked after.

Found some staff very rude but on the whole it is a very safe and friendly place.

Special thanks must go to katie and nick for giving us a fantastic time. If you have a young family this place is a must however it is a bit out of town, we will definatley go back although i dont think i would like to go in July or August it would be just to busy.

We have visited Lanzarote on many occasions and always stayed all inclusive but unfortunately the Sun Tropical did not live up to our expectations.

The food was uninteresting and could not believe that they served chips for breakfast!

We ate at the Tex Mex restaurant once, but would not return, we didn't even try the Pizzeria. When we got to the second week we decided to eat out in town.

Our teenagers enjoyed the entertainment at the Dome, even though you could not understand what was being said most of the time due to the acoustics being bad. Us parents spent most evenings on our balcony.

The apartments were clean and spacious although if we had been self catering I would not say the facilities were adequate enough.

Our 5 year old daughter enjoyed spending 2/4 hours a day at the kids club, but our teenagers would not go near the Wavelength club!

I think the mixture of All Inclusive, Half Board and Self Catering did not work well at this hotel as people who had to pay for their food and drinks were queuing up with families who had already pre paid and it could take a long time to be served as there were very little staff available to serve the guests, especially in the Dome after 9pm.

The pools around the complex were very good and catered for all ages, although if you were All Inclusive you could only get bar snacks and drinks at the main pool bar, which was inconvenient on occasions as our apartment was situated at the other end of the complex. The cream coloured tiles around the pool were very dangerous/slippery when wet, keep to the black, volcanic looking tiles around the edge of the main pool if you don't want your children to fall over.

The excursions offered were very good, we went on a day trip on a Catamaran, with drinks and food included. We lazed around, snorkelled, tried a jet ski and had a fabulous day out, well worth the money!!

The First Choice entertainers were definately at their peak when we visited as they were due to go home on the day we left!! Our teenage children enjoyed the nightly/daily entertainment, but the adults found it very monotonous after the first week, we preferred to go into town.

We would most definately return to the island, but not to the Sun Tropical.

We travelled on an All Inclusive Basis due to our 2 year old daughter being fussy and this suited us last year when we went AI. We found the selection of food very limited, warm and never hot, chips was on the menu for breakfast and dinner!! The rooms were very clean and tidy and ideal size. Location was fine, the "small" sandy beach was only 20 minute stroll with a pram, didn't really need to leave the complex as it had everything there we needed for ourselves and our daughter especially.

As mentioned in other reviews, the areas around the pools was very slippery for adults/children. We was advised by one of the parents to put socks on our child which definately worked and she hardly slipped over with them on.

Hotel staff were very friendly and helpful. First Choice Reps entertainment during the day was good especially the "mini disco" at 8pm every night our daughter really enjoyed it,even bought the CD. The reps were so good with the kids. Adult entertainment was fine by the local groups, something for everyone really.

I would definately visit this hotel again but would go self catering next time due to the poor quality of food and lack of variety.

Like everybody says around the pools is slippy, just tell them to stop running or stay on the black bits.

Very clean, good staff, specially the entertainment people who work very hard. Bit of a pain when the gate at the bottom of the complex closes and you have a longer walk into town.

Entertainment is what you make it. If you're expecting Phantom of the Opera, it ain't happening. If you want a laugh and to be entertained then you'll be fine.

Quiet at night. Great place for families!

The hotel was cleaned regularly in most public areas, although the apartment block stair wells were not cleaned and there was a build up of fag ends and sweet wrappers over the week. Room cleaning was good.

We were on half board, so felt obliged to eat in the canteen-type restaurant each breakfast and dinner time. There were plenty of dishes left out under the heated lamps, but not much in the way of fresh vegetables and fruit. There were times when the flies were all over the food, so we tended to arrive as the restaurant opened. Two wild cats tried to eat food fron the tables outside each day. Breakfast fried eggs solidified after a few minutes under the heat lamps. However, none of us had a tummy upset and no one went hungry. We did feel a little left out when there were so many AI holiday makers, especially the kids.

The pools were lovely, although the surrounding tiles would not be allowed at any British pool because they were like glass when wet. All the sun beds had been nabbed by 11 am each day, some times remaining unused for 4-5 hours. There was not enough shade at the main pool and nothing at all at the tiny paddling pools.

The general staff were fantastic, especially in the restaurants. The hotel managers were not good. We had a recurring problem with a faulty fire alarm going off in the night. When this was mentioned to the FC reps, they first tried to fob us off with excuses, then said the hotel was fully responsible for training their staff and that FC trusted them to comply with British safety standards. All I'll say is that the manager was arranging for all his nighttime staff to be re-trained as we left.

The Kids club staff were disappointing. The 3-8 age group was supposed to be split into 3-5 year olds (Sylvester) and 6-8 year olds(Taz). However, they were all lumped together, even in the small ball pool where smaller children were shoved out of the way by bigger kids. One day they refused to take charge of a bottle of water for my 3 year old when they went out for the day, saying she had to look after it herself (in the end, my 7 year old had to look after her little sister). On another trip, sold as a "relaxing time for parents as your children are looked after by our kids reps", the kids reps did nothing except sun bathe. Although the club was "free", there were plenty of extra charges: 7 euros for a photo, 2 euros each for a chocolate party (my kids had 1 small square of chocolate each!), 5 euros each for a slice of pizza as they watched a video, 2 euros each to go to another kids birthday party because the free kids activity had been cancelled, ...!

The entertainment team were good. Very friendly and enthusiastic. The kids loved the mini discos each night. We weren't really into the bingo each evening and we missed most of the adult entertainment because it didn't start until 10pm. The kids were too tired to stay up.

The best things about our holiday were the swimming pools (although the surrounding tiles were dangerously slippery when wet), The Swim Kids lessons (3 year old learned to swim), Mini-discos and the entertainment staff for the kids, and the "free" kids club.

Although the hotel had its good points, we won't be going back: Playa Blanca too quiet, poor food, worrying fire safety procedures.

We stayed at the Sun Tropical, all inclusive. We had a fantastic holiday. Everything about it was brilliant except for the food. If we went again, we would go self catering. Sun Tropical was immaculately clean at all times. Our maids kept our room lovely, leaving us swans and baskets made from the towels etc. The hotel was about fifteen minutes walk away from main town, but we used taxis as only cost about three euros.

The hotel staff were always there to help.

The first choice reps worked so hard for the two weeks we stayed there. Babs especially made our holiday more enjoyable. I would definately recommend Sun Tropical but on a self catering basis.

We went all inclusive but we would not recommend this given the current quality of the food served, which is very poor. Also, it is confusing as to which bars and restaurants serve the all inclusive menus.

The resort is well served by pools although the surface around the pools is slippery and dangerous for small children. The rooms are well cleaned and the resort is well kept.

Also, be mindful that the sports court is not open all day. The reps only give access at certain times and I know this caused problems and moans as many budding footballers were thrown off the court.

I found my holiday here very enjoyable, there were always staff hovering around cleaning and there standards were quite good, sandy floors were emaculate when we came back to the apartment every night.

The food was good, I could pick minor faults but nothing to complain about and for the capacity on which they were cooking I thought it was very good although there had been a major shake up just before we went.

The location of the hotel had its downsides as we were 15 minutes from beach and town and the only view from certain areas of the complex was building sites, they entertainment was great after a few drinks, the entertainment staff were great and they gave it everything, it was a bit butlins but that was what we were expecting and was not dissapointed and with four children to keep happy we did not mind pantos and mini discos.

The visiting entertainment was good as well. The hotel reps were great and they had some complaints while we were there but they kept there spirits up and plodded on.

We did several trips while we were there and most of them were well worth the money espically the cabaret by several of the reps from different resorts. I would highly recommend this place to anybody with children as I think you can only enjoy your holiday if they are having fun and our lot loved this place.