89 Reviews
Traveller Rating
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Excellent14
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Very Good59
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Good13
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Average3
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 6 months ago
Stayed at this hotel in May. 1st time friends who we went with have done all inclusive. The complex itself is fantastic! Plenty of room around the pool areas. didn't have to leave our room til 11am & still got sunbeds for everyone! The staff & entertainments team were very good. My son aged 9 loved the wavelength club. The day trip for the kids to Rancho Texas was worth paying for, all 4 kids 2 age 9 & 2 age 6 really enjoyed it. The food was always hot and they had nuggets, pizza, chips & pasta every night for the kids. Not a lot of choice for dessert though. The rooms were clean & even though all inc. enjoyed having the fridge & kettle! This hotel is one of the better one's I've stayed in. It is a 10-15 min walk to the centre but there seemed to be so much going on only ventured there twice out of a fortnight! Kids were happy playing in the many pools or going to kids club. The kids club also operated a few nights a week which was good it meant the adults could have some quality time at the evening as well. This is were the Irish bar came in useful to avoid the mini disco! Already booked to go back for a week in March 05.
Travel operator: First Choice
Recommended
20 years 7 months ago
I thought this hotel was really good especially for younger children there wasn't much for 16 and upwards ages to do in the day but there is tennis and football courts that we played on which was quiet good.
I thought the restaurants we really nice because i stayed in apartment right near this pizza restaurants and we kept eating there because it was so nice also the bar staff was really nice aswell.
The night wasn't to bad but it took about 10 mins in a taxi. But i liked it coz i met loads of friends out there. and the entertainment was good exspecially wayne the entertainer he was really funny and really nice.
I thought the restaurants we really nice because i stayed in apartment right near this pizza restaurants and we kept eating there because it was so nice also the bar staff was really nice aswell.
The night wasn't to bad but it took about 10 mins in a taxi. But i liked it coz i met loads of friends out there. and the entertainment was good exspecially wayne the entertainer he was really funny and really nice.
Travel operator: first choice
Recommended
20 years 8 months ago
Long journey in a taxi from the airport and our 18mth was a nightmare as she is used to travelling in a car seat. They don't provide these, little did we know!
The complex is out of town and in the daytime when the bottom gate isn't open, the walk is not too bad. However when the gates shut at 8 every night you had to walk the long way round. And a lot of the road was unlit so you couldn't see where you were going!! We soon cottoned on to this and opted for taxis on the way home, they were cheap but drove fast!
Only 1 supermarket on the complex, none situated outside so they have a ready made market! The kitchenette leaves a lot to be desired, No space for food storage, only 1 small fridge. Apartment kept clean, however the walkways around to the apartments were extremley narrow.
The pizza/italian restaurant was quite good and so was the tapas place. Did not rate the chicken place at all and that was the only place open in the daytime.
After a couple of days we did our shopping in the town supermarket.
Creche was really good, Lisa the nanny was lovely however spaces are limited.
The first few days were quite overcast and there is little do (apart from strenuos activies)! We were going to hire a car from the hotel but fortunately the weather cheered up so we didn't bother.
To sum up, ok if got young children as pretty safe. If you want a bit of life at night and don't want to keep using taxis then don't bother, too far out of town.
The complex is out of town and in the daytime when the bottom gate isn't open, the walk is not too bad. However when the gates shut at 8 every night you had to walk the long way round. And a lot of the road was unlit so you couldn't see where you were going!! We soon cottoned on to this and opted for taxis on the way home, they were cheap but drove fast!
Only 1 supermarket on the complex, none situated outside so they have a ready made market! The kitchenette leaves a lot to be desired, No space for food storage, only 1 small fridge. Apartment kept clean, however the walkways around to the apartments were extremley narrow.
The pizza/italian restaurant was quite good and so was the tapas place. Did not rate the chicken place at all and that was the only place open in the daytime.
After a couple of days we did our shopping in the town supermarket.
Creche was really good, Lisa the nanny was lovely however spaces are limited.
The first few days were quite overcast and there is little do (apart from strenuos activies)! We were going to hire a car from the hotel but fortunately the weather cheered up so we didn't bother.
To sum up, ok if got young children as pretty safe. If you want a bit of life at night and don't want to keep using taxis then don't bother, too far out of town.
Travel operator: First Choice
20 years 9 months ago
My family and myself thoroughly enjoyed the hotel and all its facilities, especially the kids club and creche. There were daytime activities on a daily basis and were very well organised. The staff were very friendly and courteous as well as the reps. This is a very clean and child safety concious hotel with fantastic attention to detail. The hotel restaurants were okay, we weren't that enamoured with the food, it could be better.
Entertainment in the evening for kids, families and adults was most enjoyable. Something to suit every taste.
I am looking to book up with this hotel again shortly, one of the best all round hotels I have visited for a long time and one of the cleanest and friendliest.
Entertainment in the evening for kids, families and adults was most enjoyable. Something to suit every taste.
I am looking to book up with this hotel again shortly, one of the best all round hotels I have visited for a long time and one of the cleanest and friendliest.
Travel operator: FIRST CHOICE
Recommended
20 years 9 months ago
Stayed here for 1 week in February 04 and had a great time.
The complex has several smaller pools and a large main pool and we had no trouble finding sunbeds whatever time of the day we went out. However, all the pools were freezing.
The kids (8 & 6 at the time) made full use of the kids club which sometimes ran for 3 hours at a time. This meant we could go into town on our own knowing the kids were being looked after and occupied. Thanks to all the kiddies reps!
The reps were fantastic and extremely helpful. On our return home our flight was delayed over night due to high winds and we were taken to a luxury 5* hotel. The reps kept us informed throughout. 1 rep looked and sounded like Peter Kay only with ginger hair, very funny guy. Went to the rep show which we would recommend.
Found the location a bit remote, had to get taxis most nights to go into the town, although only 3-4 euros. When we did walk it, the kids would moan all the way there. Also apart from the on site supermarket, there were no other shops there.
Entertainment was alright but we went into Playa Blanca at night, sitting in a bar/restaurant overlooking the sea.
Would definitely go again as a great time was had by all.
The complex has several smaller pools and a large main pool and we had no trouble finding sunbeds whatever time of the day we went out. However, all the pools were freezing.
The kids (8 & 6 at the time) made full use of the kids club which sometimes ran for 3 hours at a time. This meant we could go into town on our own knowing the kids were being looked after and occupied. Thanks to all the kiddies reps!
The reps were fantastic and extremely helpful. On our return home our flight was delayed over night due to high winds and we were taken to a luxury 5* hotel. The reps kept us informed throughout. 1 rep looked and sounded like Peter Kay only with ginger hair, very funny guy. Went to the rep show which we would recommend.
Found the location a bit remote, had to get taxis most nights to go into the town, although only 3-4 euros. When we did walk it, the kids would moan all the way there. Also apart from the on site supermarket, there were no other shops there.
Entertainment was alright but we went into Playa Blanca at night, sitting in a bar/restaurant overlooking the sea.
Would definitely go again as a great time was had by all.
Travel operator: First Choice
Recommended
21 years 1 month ago
The entertainment was a bit vague there was big gaps in between things and they has same stuff everynight,the location was a bit far out of Playa Blanca itself so the little one had lots of walking to do, at least 1 mile, The cleanliness was wonderful we had cleaners out every morning doing various blocks of the hotel, it was done at least 3-4 times a week. The staff were lovely and very helpful during the day the first choice reps were lovely and so were the night time entertainment and kids club rep too, it was a very lovely holiday for all the family and a superb settin beside the volcano!!
Travel operator: First Choice
Recommended
21 years 3 months ago
An all round exellent holiday kids loved every min there as they where 8 an 4 there was loads 4 them 2 do in the day an the evening entertanment was 4 everybody as it was in the huge dome the kids was safe as u could always see them.the apartments was spotless and the whole complex the same the staff where great a stress free holiday all round we where happy an so was the kids,cant wait till we go back in August.
Travel operator: first choice
Recommended
21 years 5 months ago
we would go agian we found the staff very helpful and anyway you can`t expect everything to be perfect or like you have at home after all you on holidays and all you relly need is a clean room a clean bed and sun as we don`t get much sun at home and your away to relax and have a break and your holiday is what you make of it yourself so yes i would go back again i tryed to get it this year but it was book out
Travel operator: FalconHolidays
Recommended
21 years 6 months ago
When we got there we were amazed with the cleanliness around hotel.
Around hotel there is a football pitch and a tennis court but you could only use them for rep activites, but there was a free vollyball pitch.
The kids were in the kids clubs 6 hours a day while we had a choice of many pools.
Around hotel there is a football pitch and a tennis court but you could only use them for rep activites, but there was a free vollyball pitch.
The kids were in the kids clubs 6 hours a day while we had a choice of many pools.
Travel operator: First Choice
Recommended
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