28 Reviews
Traveller Rating
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Excellent11
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Very Good15
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Good2
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 3 months ago
Room cleaned and mopped daily, towels and bedding changed as often as wanted. All areas of hotel indoor and out clean.
Food excellent, always hot many different choices at all meals however vegetarian options limited, lots of different fish available. Breakfast excellent something for everyone.
Staff all very friendly, as commented before many staff spoke little English but the hotel is not in England so it was to be expected, we had no problems, staff very courteous and always helpful.
Did not use entertainment but seemed to be different things happening throughout the day and evening. Only negative is that walls very thin, next door room had TV on until 0300 every day and it was like ours was on.
Pools always clean, used pool at Cleopatra as much quieter than med palace pool, however med palace pool looked great for children and younger people. the chill out area was lovely so relaxing with great views, lovely to sit on the roof on a comfy sofa with a drink.
Food excellent, always hot many different choices at all meals however vegetarian options limited, lots of different fish available. Breakfast excellent something for everyone.
Staff all very friendly, as commented before many staff spoke little English but the hotel is not in England so it was to be expected, we had no problems, staff very courteous and always helpful.
Did not use entertainment but seemed to be different things happening throughout the day and evening. Only negative is that walls very thin, next door room had TV on until 0300 every day and it was like ours was on.
Pools always clean, used pool at Cleopatra as much quieter than med palace pool, however med palace pool looked great for children and younger people. the chill out area was lovely so relaxing with great views, lovely to sit on the roof on a comfy sofa with a drink.
Travel operator: otbeach.com
Recommended
18 years 3 months ago
Rooms were excellent.
We elected for half board which cost us
We elected for half board which cost us
Travel operator: Thomas cook
18 years 4 months ago
We stayed in the Med palace in August 2006. The main part of the hotel was clean, our room was cleaned daily but the floor's were not swept. It all depends what maid you had on your floor depended on how clean your room was.
Around the pool area could do with a good clean, ash and debris from the previous day could be found under sun-beds. You have to get up at 7am to be able to get sun-beds as after 7.30 they have all gone.
Hotel food (breakfast) was good, you can use the Cleopatra as well, the hotel coffee bar is also good but very limited.
The location is excellent, right in the centre for everything, but have a pool view as road side can be very noisy!!
The hotel staff are polite but many of them speak very little or no English, a lot of it is geared toward's the Spanish and German's.
The entertainment was very varied and enjoyable.
I would not stay in the Med Palace again but would stay in the Cleopatra. If there are 3 of you up-grade to a suite as a small room is tiny and they don't cater for three people we were constantly asking for a third towel and a pillow for my daughter.
Around the pool area could do with a good clean, ash and debris from the previous day could be found under sun-beds. You have to get up at 7am to be able to get sun-beds as after 7.30 they have all gone.
Hotel food (breakfast) was good, you can use the Cleopatra as well, the hotel coffee bar is also good but very limited.
The location is excellent, right in the centre for everything, but have a pool view as road side can be very noisy!!
The hotel staff are polite but many of them speak very little or no English, a lot of it is geared toward's the Spanish and German's.
The entertainment was very varied and enjoyable.
I would not stay in the Med Palace again but would stay in the Cleopatra. If there are 3 of you up-grade to a suite as a small room is tiny and they don't cater for three people we were constantly asking for a third towel and a pillow for my daughter.
Travel operator: Low Cost Bed's
18 years 7 months ago
This hotel is absolutely fab. Only just got back and have already booked again to go in August.
The room is kept spotless with clean towels brought every day. We had a bottle of wine room service most nights before going out and found it to be very reasonably priced.
The staff are very helpful and the hotel is definitely suited to all ages.
The pool is great, never struggled to get a sunbed because its huge. Even inside the hotel there are water features. To buy a safe for the room it costs 10euro but is worth it I think.
Only got up for breakfast on the last morning because didn't get in till 6 some nights cus the nightlifes buzzing. When we did go we wished we had gone every morning,theres was such a good selection. Most days we eat around the pool. They had snacks like baguettes, toasties, chips etc.
All in all a great hol and I'd recommend it to anyone!
The room is kept spotless with clean towels brought every day. We had a bottle of wine room service most nights before going out and found it to be very reasonably priced.
The staff are very helpful and the hotel is definitely suited to all ages.
The pool is great, never struggled to get a sunbed because its huge. Even inside the hotel there are water features. To buy a safe for the room it costs 10euro but is worth it I think.
Only got up for breakfast on the last morning because didn't get in till 6 some nights cus the nightlifes buzzing. When we did go we wished we had gone every morning,theres was such a good selection. Most days we eat around the pool. They had snacks like baguettes, toasties, chips etc.
All in all a great hol and I'd recommend it to anyone!
Travel operator: On the Beach
Recommended
18 years 7 months ago
We booked to go to this hotel in Aug 05 when we arrived the staff were very friendly and the rooms were clean we would definitely go back to this hotel.
We didn't pay 5* money however in our opinion the hotel isn't up to 5* rating. to reach the 5* rating I would say that the hotel needs a full refurb.
The food didn't seem to vary and there wasn't a children's menu so we found ourselves eating out most of the time.
The best part of the hotel has got to be the pool and surrounding areas as you would have to go along way to beat it.
We didn't pay 5* money however in our opinion the hotel isn't up to 5* rating. to reach the 5* rating I would say that the hotel needs a full refurb.
The food didn't seem to vary and there wasn't a children's menu so we found ourselves eating out most of the time.
The best part of the hotel has got to be the pool and surrounding areas as you would have to go along way to beat it.
Travel operator: independent
Recommended
18 years 9 months ago
Enjoyed our stay very much. Complex attracts mostly older people so therefor pretty quiet. Also we found most guests to be non Brits with a variety of other nationals.
One or two little things could be improved on i.e. gents toilet mirror on ground floor cracked and taped full length about six feet, also stale smell in room toilets.
Usual con with safe and fridge nearly forty euros a week.
Bar prices a bit on the steep side would go back
One or two little things could be improved on i.e. gents toilet mirror on ground floor cracked and taped full length about six feet, also stale smell in room toilets.
Usual con with safe and fridge nearly forty euros a week.
Bar prices a bit on the steep side would go back
Travel operator: self
Recommended
18 years 11 months ago
Took a trip to Playa da las Americas with hubby and 10yr old daughter. I had seen the Med Palace from a previous holiday and always said I would return and stay there. We were not disappointed. Spent a week end of Jan to Feb and the weather was good, a few cloudy days but never below 17c at night.
Room was really spacious for 3 of us.
We went for B & B and I would say I'm glad we did. There are so many different places to eat - none of which are v.expensive that I'm glad we didn't tie ourselves in to eating in the hotel every night. I spoke to people who wished they hadn't gone half board as apparently evening meals were very hit and miss!
Would definitely return again.
Room was really spacious for 3 of us.
We went for B & B and I would say I'm glad we did. There are so many different places to eat - none of which are v.expensive that I'm glad we didn't tie ourselves in to eating in the hotel every night. I spoke to people who wished they hadn't gone half board as apparently evening meals were very hit and miss!
Would definitely return again.
Travel operator: Biyee Travel
Recommended
19 years ago
We stayed B & B and found there to be excellent choice.We were always shown to an empty table and had option of outside or inside.
Maids came every day and fresh towels were left.The staff were very helpful.The pool area and all other areas were excellent and there was plenty of space if you wanted to sit alone quietly or busy bars if thats what you required.
Maids came every day and fresh towels were left.The staff were very helpful.The pool area and all other areas were excellent and there was plenty of space if you wanted to sit alone quietly or busy bars if thats what you required.
Travel operator: thomas cook
Recommended
19 years 6 months ago
We have been to Tenerife six times but this holiday was by far the best yet.
We were overwelmed by the view from our balcony but be aware as you do not get the sun direct on your balcony so you are best to use the pool area to top up your tan. There is no shortage of places to eat if you go bed and breakfast.
We visited a place called Jens Den. Being a fellow Scottish couple they treated us with a very friendly manner and we were happy to see they did the same for most visitors. They made room for a couple of wheelchair groups and made sure they were well situated for thier needs.
The beach areas around the hotel were great. The hotel was offering upgrades for only 20 euros per room as it was not any more than 60% full although when you compare their prices I found it hard to believe. It was definitely value for money.
We saw all the shows from our balcony. There are safe and fridge facilities available in your room at a cost of around 17 euros each per week. Shop around for trips and exchange rates and you will save a few pounds. Safari complex which is just across the road gives you duty free and cigerettes at the best prices and has a great chinese restaurant but it's best to book as it is very busy.
This hotel gives you access to everything and cannot be beaten.
I will be back very soon.
We were overwelmed by the view from our balcony but be aware as you do not get the sun direct on your balcony so you are best to use the pool area to top up your tan. There is no shortage of places to eat if you go bed and breakfast.
We visited a place called Jens Den. Being a fellow Scottish couple they treated us with a very friendly manner and we were happy to see they did the same for most visitors. They made room for a couple of wheelchair groups and made sure they were well situated for thier needs.
The beach areas around the hotel were great. The hotel was offering upgrades for only 20 euros per room as it was not any more than 60% full although when you compare their prices I found it hard to believe. It was definitely value for money.
We saw all the shows from our balcony. There are safe and fridge facilities available in your room at a cost of around 17 euros each per week. Shop around for trips and exchange rates and you will save a few pounds. Safari complex which is just across the road gives you duty free and cigerettes at the best prices and has a great chinese restaurant but it's best to book as it is very busy.
This hotel gives you access to everything and cannot be beaten.
I will be back very soon.
Travel operator: Flyglobespan
Recommended
19 years 6 months ago
We thoroughly enjoyed our stay here. Our room, a junior suite, was lovely and we had both a pool and sea view.
We stayed on a bed and breakfast basis and found lots of really good value places to eat for our dinner. The breakfast here was very good with lots of choice.
As we have 2 children we found the children's clubs at the hotel excellent.
We never really stayed at the hotel much for the entertainment but caught it from our balcony when we returned each evening and it looked very good. Obviously, drinks etc at the hotel are very expensive compared to other bars around the resort.
The hotel is situated in a very nice part of Playa away from the loud night life. We will definitely be coming back here again!!!!
We stayed on a bed and breakfast basis and found lots of really good value places to eat for our dinner. The breakfast here was very good with lots of choice.
As we have 2 children we found the children's clubs at the hotel excellent.
We never really stayed at the hotel much for the entertainment but caught it from our balcony when we returned each evening and it looked very good. Obviously, drinks etc at the hotel are very expensive compared to other bars around the resort.
The hotel is situated in a very nice part of Playa away from the loud night life. We will definitely be coming back here again!!!!
Travel operator: none
Recommended
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