34 Reviews
Traveller Rating
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Excellent4
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Very Good14
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Good8
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Average6
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 11 months ago
The hotel staff were great. They helped me look for my glasses when i lost them (they were at the bottom of the pool)
Travel operator: thomson
Recommended
21 years ago
The Santa Maria hotel was the worst I have ever stayed in. The staff were very unfriendly when we told them of our worries that our level 1 room balcony door did not lock, they told us to go away because they didn't like us! We also rented an iron from the hotel reception, when I asked where I could find an ironing board they told me to use the floor in my room. When I started to use the iron I realised that it leaked water into the electric cord. Again we complained and they told us that we broke it! The rooms were mean't to be cleaned daily but weren't and when they were cleaned we were given dirty towels with blood on them. There were electrical wires hanging from the walls and ceilings. Staying in the Santa Maria has actually put me off ever going abroad again which is a shame as I use to go abroad at least twice a year. The hotel was not only dirty but it was a health hazard
Travel operator: Independantly
21 years 2 months ago
Surprised at the negative reviews for this hotel for a cheap winter/summer get away we thought it was great and have been twice once in october and once in april its nothing special but its clean and the staff were always nice to us we e mailed them both times a couple of days before arriving asking for a pool view or sea view room which we got both times.
The rooms are quite big with breakfast bar sofa chair and two beds hob fridge kettle all basic but it is only a 3 star
Very good location only 5 mins down hill to a really nice little harbour with great food and 5 mins up hill to the large san euginio shopping centre with bars and stuff
We have been to many resorts and hotels and feel this is fine for a cheap get away i have stayed at about 5 3 star apartments in tenerife alone and feel this was one of the better ones .
The rooms are quite big with breakfast bar sofa chair and two beds hob fridge kettle all basic but it is only a 3 star
Very good location only 5 mins down hill to a really nice little harbour with great food and 5 mins up hill to the large san euginio shopping centre with bars and stuff
We have been to many resorts and hotels and feel this is fine for a cheap get away i have stayed at about 5 3 star apartments in tenerife alone and feel this was one of the better ones .
Travel operator: independent
Recommended
21 years 4 months ago
my stay at the Santa Maria Apartments has to be the worst hotel experience of my life. on arival myself and five others were allocated rooms in what seemed like a dungeon, practically undergroung, dark and filthy. we did get moved, 2days later, to much nicer rooms but if you dont like coakroaches dont come here!!Infested!!
As i was on a girls holiday we tended to come home in the early hours, only i might add to be sexually harassed by the night porters, sleezy and perverted, on two occasions following us to our rooms. we did complain about this but it was laughed off.
my opinion Dont Go!!
As i was on a girls holiday we tended to come home in the early hours, only i might add to be sexually harassed by the night porters, sleezy and perverted, on two occasions following us to our rooms. we did complain about this but it was laughed off.
my opinion Dont Go!!
Travel operator: JMC
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