Image of Bahia Principe Costa Adeje Hotel

Bahia Principe Costa Adeje Hotel

2 of 5 hotels in Playa Paraiso

4 out of 5 from 99 reviews
4 stars
Idafe, UrbanizaciĆ³n Playa ParaĆ­so, 38768 Adeje, Spain
Set in lavish and secluded surroundings, this hotel boasts excellent sea views across the island of La Gomera. There is a great range of facilities on offer, including a charming swimming lagoon and the hotel's own children's Mini-club.

99 Reviews

Traveller Rating

  • Excellent
    15
  • Very Good
    53
  • Good
    19
  • Average
    6
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Anne
18 years 4 months ago
We arrived at midnight and were greeted by friendly reception staff and told where we could get a snack.

Next day we were amazed by the cleanliness of the hotel and the range of food on offer for breakfast. Our good impressions lasted throughout the holiday and we loved everything about this hotel.

With 2 teenagers we think this is an ideal type of holiday,our only criticism being there could have been something organised for evening entertainment for the 13 - 16 year olds who weren't allowed in the disco.

The Animation team were friendly and helpful but not at all pushy if you didn't want to join in!

All our meals were good and the restaurant staff all very efficient. We were in the Tenerife hotel which is smaller and quieter than the Costa Adeje.

We would definately recommend this holiday to families - the holiday is what you make it!
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Travel operator: First Choice

Recommended
Mark & Kathy
18 years 5 months ago
Well, where do you start? On arriving at the Bahia Principe we were told that we had to check in at the other hotel, this being the Bahia Principe Tenerife. We waited for the golf cart to pick us and our luggage up. 5 minutes later our Bell Boy delivered us to the other reception minus our luggage (he wouldn't let us touch it). After checking in and getting the necessary wrist bands, safety deposit box and towel chitty we were then shown to our room again minus our luggage, this was brought up to us 5 minutes later.

On entering our room we were slightly dumbstruck. The size was huge. We had decided to upgrade to a Junior Suite and this was well worth it. And the view was something. We overlooked the pool and the ocean. We thought that we had made the right choice.

As it was late when we arrived, we just went down to the buffet restaurant. What a choice - just too much to mention here. Yes, I tend to agree with some reports on this site about the food been slightly cold, however this did improve over the week.

We had a choice of 3 al a carte restaurants and we picked the Italian, Asian and Mexican. Out of the 3, we found the Asian the best and only because we were stuffed afterwards!!! The food in all 3 were very good and the service second to none. In the Asian and Mexican, the Head Chef made a point of coming out and talking to the guests.

The drinks situation was very good. During the day around the pool you just helped yourself which I found worked very well. Tip, make sure you pack a Thermos Cup with you. This will keep your drinks much cooler than the plastic ones on offer. Also you can get more in hence less trips to the bar. The lobby bar was bar service until around 8pm. Afterwards, they put out a selection of Spirits and fizzy pop for you to help yourself - the hotel Costa Adeje had this from 10am - 11pm. On most evenings there was live music on the terrace ranging from jazz to keyboards to saxophonist.

We found that the cheapest way to get into Playa de Las Americas was by bus - bus stop just up the road. Cost 1.60 euros each way. The bus timings were something else. Just have to sit and wait. A taxi one way cost 16 euros and the hotel courtesy bus was 4 euros per person.

The location of the hotel is somewhat desolate. It took a good 20 minutes to walk into Playa Paraiso. It mainly consisted of a few bars, a supermarket and a couple of banks. The hotel has a bit of a beach mostly rocky and with imported sand. Also there is a little beach bar where you can still get your inclusive drinks from.

All in all we enjoyed our stay at the Bahia Principe, favouring the Tenerife Hotel to the Costa Adeje. It was more relaxed and slightly more sophisticated. Do bear in mind that the Costa Adeje is a 4 star hotel, the Tenerife displayed 5 stars.

Would we go again, yes we would. A week is just long enough. Two weeks I would probably find very hard as there isn't much to do other than relax. Also, we wouldn't go in the school holidays as we would except the complex to be very busy.
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Travel operator: Direct Holidays

Recommended
Belinda
18 years 5 months ago
We also had money go missing from our room and sadly although the PR staff are very helpful whilst at The Bahia - it is proving very difficult to sort now home, as we weren't given the right info whilst in Tenerife.
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Travel operator: firstchoice

Recommended
Steve And Ali Scott
18 years 6 months ago
We have read all of the reviews regarding the hotels, so here goes ours.

On our arrival we were told that our junior suite was not available, and had been given to a Canarian party. We stayed in a double room. This appears to be a common problem as we found 14 others families in the same position, the worse being a nice family (I hope they review) who had two small children and were crammed into a double. The hotel tried to make amend by upgrading our wristband from (blue Costa Adeje, red Tenerife)to yellow which allowed access to the nightclub and the bar in the the main square without payment, and gave us an afternoon at a spa in town, which was great, also fruit and sparkling wine in the room.

With all the add on, we are being reimbursed the difference between a suite and a double back at home, but it still wasn't what we wanted. Of the families we found who were downgraded 12 were English and 2 were Spanish so beware if you book. We spoke to a travel agent who was holidaying there, who informed us that the Tenerife side was given over exclusively to Germans and Scandinavians, unless you book through First Choice who have a block booking.

One big problem is sunbeds, more to the point sunshades,(very limited) which are fully booked by 8am with
people getting up as early as 3am YES 3am to reserve sunshades( although allegedly not allowed.)

Food.The main restaurant was okay,but not better that an average 3 star, what saved it was the Al a cartes. The Spanish restaurant was by far the best, we ate there twice because of our yellow wrist bands. The Asian, Mexican and Italian were all better than the main restaurant.

The worse part,I made the mistake of not putting some money into the safe on day and on return to the room found 50 euros missing from my pocket. I reported this to the hotel, but I think they didn't believe me, and as compensation gave us 2 t shirts(great). The lesson is have a safe and use it.

This may make me sound like a huge whinger, but I'm not, I'm an average bloke wanting to take his wife away for a deserved break, and expects to get what I pay for. Our travel company were great however the hotel did give the impression that they would smile to your face(not everyone)but didn't care because you were English.

I am sorry to ramble on and sorry to say these things, butI tell the truth, book, and find out for yourself.
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Travel operator: security travel

Lance & Jayne
18 years 6 months ago
We had an excellent week here staying at the Costa Adeje site. We didn't manage to walk the 50 yards to the sister site (Tenerife) but wish we had made the effort to go to the Chinese Restaurant.

The Hotel is spotless and the staff are all really friendly and polite. The poolside activities are varied and very noisy, but not really our thing!

The all-inclusive aspect is outstanding, with self service tables fully stocked in the lobby bar so there are not queues and you can knock up your own cocktails if you wish! (Long Martini: Tall glass, Lots of ice, equal measures of vodka, vermouth and sprite)

The main buffet restaurant was good, with plenty of choice. We also ate in the Spanish, Seafood and Italian Restaurant's. The Seafood was not particularly good, with quite poor service. The other 2 were very good.

We asked for and got a quite room, overlooking the beach. The rooms are large, with nice clean facilities.

All in all a very good holiday, at an excellent hotel. Its so good that we are going to the sister resort in Mexico for 2 weeks in 07! We will definitely be coming back to Bahia in Tenerife too!
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Travel operator: First Choice

Recommended
Diane Eveleigh
18 years 7 months ago
This is the second time I have been here in the last 6 months (see previous review) this time however, I travelled with my Mum and 6 year old sister.
Hotel was excellent as usual, no complaints whatsoever, however the rule of not being allowed to reserve sunbeds appears to be never adhered to. All beds in the vicinity of the heated pool were gone by the time the average holidaymaker gets up!
Still this didn't spoil it for us, if you cant beat them join them!

Unfortunately, the breakfasts have not improved any since our last stay, previously we stayed across the road at the Tenerife and endured barely luke warm breakfasts on almost every day of our stay.
It is sadly the same case at the Costa Adeje, the cooked breakfasts (sausage, scrambled eggs, beans etc) were all almost inedible, on our 3rd day we decided we couldnt bare it any longer and opted for cooked to order omelettes so at least we would have something hot.
It is a real shame and I find it hard to believe there are not others who think the same, we reported this to the rep who said he would have to try it for himself to find out, obviously our word wasn't good enough.

One thing which I have established having stayed at both hotels now, the Tenerife is more suited to people travelling without children, it has a more mature and relaxing atmosphere whereas the hustle and bustle and sheer size of the Costa Adeje makes it far better for families.
Entertainment, less said the better, a real let down.

Overall, another enjoyable stay at the Bahia Principe with only minor complaints and not enough to stop us going back again some time in the future.
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Travel operator: Direct Holidays

Recommended
Sue And Dave
18 years 7 months ago
This hotel is the worst hotel we have ever stayed in, more like a 2* than 4* superior, if you want a good top class hotel go to the Torviscas Playa or Bahia Princess and compare.

All plates and glasses in the restaurant were dirty and the drinks service no existant, unless you are Spanish!

The least said about the cold slop that they class as food, my husband had to ask for his dinner to be microwaved several times, and if you like rice pudding and mousse for dessert your ok as thats all you will get for two weeks.

On arrival we were told our junior suite was not available as they had had trouble with the water,this was a complete lie, the hotel was over booked and families were using these, this says it all about the management at this hotel,several english customers were without junior suites as they were full of spanish and french families.

The hotel is in the middle of nowhere, Praia Paraiso is a supermarket and two bars and the other side of the hotel is used by new age travelers and campers (be careful if you walk in this area its used as a toilet by the above)
all in all our worst holiday ever!!!!!
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Travel operator: first choice

18 years 9 months ago
My husband and I have just returned from a 4 night stay at this hotel. We booked online a couple of weeks beforehand having checked out the First Choice brochure and read the reviews on Tripadvisor, which in general seemed good. There were reviews which said this hotel wasn't for the discerning traveller and that the tattooed football shirt-wearing Sun reader was in healthy supply but I focused more on the reviews which said the hotel was excellent. Bad move. These negative reviews were very accurate.

We found the hotel building itself to be very good and the views from the hotel are wonderful. Our room was sea-facing and well maintained and clean, with the exception of the bathroom floor which needed a good wash with disinfectant rather than the casual sweep with a broom that the cleaning staff performed. The location of the hotel is at the far end of the resort in quite a remote spot but we had hired a car from the airport so this wasn't a problem for us. The worst aspects of the hotel for us were the food and the service. The food in the buffet restaurants was lacking in variety and choice. We take 3 or 4 all-inclusive holidays each year, usually in Mexico and Turkey and have never before found such poor food in a supposedly 4 star hotel. To be fair, we ate at the Italian and Spanish a la carte restaurants and these were a great improvement, though hardly a la carte. In both restaurants though, we were were served the wrong meals. The poolside snack bar was poor. It offered nuggets, dried up pizza, fries and nachos which were okay once but this was the daily menu. The AI drinks were limited (though there was of course the option to pay for decent drinks), I'm normally quite happy with most red wine but the wine here was disgusting. I tried the rose in the hope that this would be better but alas not. The other main failing of this property was the staff. In fairness, most were friendly enough but there just weren't enough waiting staff employed here. We sat on many occasions and watched people arrive at empty tables and remove the empty glasses to another table where they stayed for hours. In the buffet restaurants, plates were not cleared between courses, simply because there just weren't enough staff. At breakfast we waited ages for coffee (no facilities for getting your own) and watched as people queued outside for tables which were unoccupied, just littered with empty plates.

In summary, I can't say that this hotel is excellent, just okay. What I can say is that I wished I had taken more notice of the negative comments I read before booking. This hotel is definitely NOT for the discerning traveller and based on our experience here (thankfully only a short stay!) I would not stay at another Bahia Principe hotel, let alone this one.
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Travel operator: Travel Republic

George And Marilyn Miller
18 years 10 months ago
We are quite fussy about the cleanliness of any accommodation we stay at and were more than happy with the Bahia Principe.

The rooms were spacious and the mini bar(included in the price)was a nice touch, although we would have liked wine which strangely wasn't provided.

The food was something else, a wonderful selection. It was more difficult deciding what not to have than what to have. We ate at 3 of the a la carte restaurants again included in the price, we weren't impressed with the Asian restaurant, but the Italian and especially the Mexican were of a very high standard.

The staff were really friendly and nothing was too much trouble for them.

It's a beautiful hotel with very high standards, probably 1 of the best we've ever stayed at, but the entertainment, oh dear it was woeful, but never mind, once we'd had a couple of beers it didn't matter
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Travel operator: Airtours

Recommended
19 years ago
Holiday Date: 4-18 November 2005

The Bahia Principe Hotel is at the southern tip of Playa Paraiso on the outskirts of Costa Adeje, the hotel is situated on a seafront location and, and boast excellent views of the sea and the island of La Gomera.

The hotel is approximately 30 minutes from South Tenerife Airport and 15 minutes from Playa de las Am
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Travel operator: First Choice

Recommended

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