62 Reviews
Traveller Rating
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Excellent6
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Very Good10
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Good27
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Average12
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Poor7
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Hotel food left a lot to be desired unless of course you like sprouts, carrots and peas for breakfast. Menu was not varied, far too much repetition of the same food.
Some descent pubs around the corner, however if you wanted more life you need to go elsewhere ie Los Gigantes
Hotel staff where fine
Entertainment was virtually non existent, constant queueing at the bar, prices double of that in the pubs
I was an allocation on arrival and had no choice, but I would certainly not choose to stay at this hotel
Travel operator: Airtours
Be careful with your belongings however, and if you are in one of the rooms without air con, still keep your balcony door locked as two rooms on the 3rd and 4th floors were burgled while we were there. The security could be better.
The food in the hotel is not very nice, try the 'Aberdeen Steak House' just around the corner. Great food for about
Travel operator: Airtours
Entertainment great staff friendly plenty places to eat out.
Lovely setting may be too quiet for some loved it !
Travel operator: thomson
The cleaning of the apartments was not really very good just a quick brush around if you were lucky.
The entertainment could be alot better needs bingo or disco for the children most nights it was a singer.
We were very disappointed in the coldness of the swimming pool it said heated but there was hardly any heat whatsoever! That was one of the reasons I choose the accomodation. The pools were very clean and well kept.
Travel operator: Cosmos
The rooms were fine, a bit basic but generally quite clean. Maids visited every day, to change towels and make the beds.
The food was alright, quite a selection, althouugh it was repeating the same stuff every day. I wasn't impressed by Christmas Dinner however. We were told that if we payed $56 or so, we would get something called a 'Gala Dinner'. Although In the end, we all ended up eating in the same Dining room, and the majority of people eating there, hadn't payed a penny. Not Impressed, at all.
You had to get up at like, 6am to manage to get a sun bed. There were alot of kids running round, and so you could never really get any peace and quiet, which I wasn't happy about.
The entertainment was pretty good on a night, some good singers. You had to get there early to be able to get a table however, or you would be stood around, or trying to share a table.
I don't think I would visit there again. I did enjoy It and I met some nice people. The thing that ruined it most for me was the kids, and the noise. Also the building site at the front of the building wasn't exactly attractive. And, tehre wasn't much to do.. no beaches to go to, and the ones that were near, were all black.
There is a phone and access to the internet in the hotel, which is good if you want to contact someone at home. It was 1 euro for 10 mins on the computers, but If you walked up to the village, There was an internet cafe called "@" and It was much much cheaper there.
All In all, It was a reasonable holiday. It didn't impress me as much, But I wouldn't say it was bad.
Travel operator: Private
On arrival one couple were allocated a room which still had the maids cleaning things and there was dirty pots in the sink and the reps board was in there as well, they were not impressed. Asked to be moved and were, but then the fridge didn't work so had to use the other couples fridge until we could report it, reported to the rep, no use, after two days we complained, but they said the rep had'nt reported it, anyway it was fixed, so we could finally relax.
There is building work just in front of the hotel, but not a nuisance. The restaurants are pretty good, Aberdeen steak house, The english bar, wasn't keen on the chinese though. Los Gigantes was more lively and Playa Del La Arena.
Had a good holiday but wouldn't go again, if you book it will be worth to pay extra for a one bedroom apartment, because the studios are like little boxes and not much to see out of the window, none of them had balconies.
Travel operator: MyTravel
We placed our belongings in the safe, a few days later we went to the safe to find our money was missing, nothing else was missing just every penny in the safe (over
Travel operator: airtours
Parking was quite easy and we managed to find a space outside the hotel each day.
The reception staff were very helpful and informative and advised us on various boat trips.
There was building work going on but we didnt find it too noisy however fellow guests were quite noisy late at night which was a bit of a problem.
Travel operator: First Cchoice
Travel operator: direct
We got a good deal on a weeks stay which suited our fairly tight budget! We arrived late at the hotel but our room was not far away and we settled in straight away!
It was very hot in the room and the fan we hired was really not very good but we managed. Room size was perfect for the two of us and the balcony had a great view of one of the pools. We liked the fact there was a jacuzzi but it was a pain trudging back to the reception to get tokens for it to make it work!
Never had any probs with the staff except their English was not that great but the fab rep we had more than made up for that.
Travel operator: Thomas Cook
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