My friends and I read several reviews about The Tamaimo Tropical Apartments and were quite anxious as what to expect when we got there. However, as a group of girls in our twenties and having stayed in exclusive worldwide locations were plesently surprised by the Tamaimo Tropical.

We arrived late at night to be greeted by friendly staff. Apartment basic but clean. Great balcony view. A couple of problems with our key card however staff were extremely helpful and appologetic with it. Pool clean. Pool bar, nice food and good variety of drink open all day. You had to be down to the pool area to get a sun bed however this happens everywhere!! People get gready by taking up sun beds and not laying on them until they have returned from a day out!!

We found several of the local restaurants very nice, especially Ninos Italian, fabulous food, great service and yes we cant not mention Carlos!!
We also went into Los Gigantes several nights, taxis were reasonable and always available.

We would definatly return. Don't let some of the reviews put you off. Finally, cockroaches, we saw 1!! They live in hot countries!

Big up the Tamaimo Tropical!!

Upon arrival at the hotel, we were greeted with the news that we had not actually been booked in, however this was not a problem and we were quickly allocated a room on the 3rd floor.

When we reached the room the 1st thing that I noticed was the huge gaps in the balcony. It was wooden design with a diamond in the middle and our 20 month old could have easily got through the gap and fallen 3 floors...

I went straight back to reception and advised them that the room was not acceptable and without hesitation offered us a ground floor apartment.

The apartment itself was quite comfortable although the beds were terrible, we had a few issues with ants in the room and also the ceiling leaked on a night and the bathroom flooded every night. Nothing a few pans and towels couldnt resolve!!

The selection of food for the size of the complex was poor in my opinion, offering sprouts for breakfast?? Have I missed something? CHIPS CHIPS and more CHIPS - never a boiled mashed baked or roasted potato in sight! if you like veal and fish then its ideal however with 2 young children, its not easy to please everyone especially with very little choice. It was also very very repetative and there was no variation really from day to day.

The level of service was quite poor in the restaurant and the bar, you were either ignored or had to join a massive queue to get a drink as there was only ever one person behind the bar. Even during busy times. they seem to be understaffed in all areas except cleaners!!

The entertainment in the hotel was abysmal, as were the turns that they had on in an evening. Absolutely Nothing for the kids to do, the childrens playground was non existant and the crazy golf looked like it hadnt been touched for 10 years!! Overgrown with weeds and broken footpaths it was pretty bad!!

The pool areas were always clean and tidy however the pool was FREEZING!! Even when it was absolutely red hot it was like getting into an ice pool, the jacuzzi stated in the brochure is not free its 5 euros for 30 mins, ok you think but then the kids are wanting it all the time!!

Around the resort theres not much to do there is no beach but the scenery is beautiful. A few nice restaurants Ninos - fab with the kids and Aberdeen Steak House and also Little Italy in Los Gigantes is wonderful.

A bad choice if you have are disabled or have a young family / pushchair as there are steps and hills all over the place. To get to the nearest pharmacy you have to climb 117 or 118 cant remember steps or walk up a hill like a mountain - lost half a stone in those 2 weeks.

there was always a security guard on patrol which was reassuring as we were nervous about the reports of things being stolen however we didnt hear anything like that in 2 weeks.

Overall, I would not recommend this hotel as the location is poor, the food was lousy and the service was even worse - spend a bit more and go to a decent hotel that serves nice food and has waiters that arent rude and ignorant.

We stayed at this hotel for one week too long the room looked ok untill nighttime the lift went up and down most of the night, making a noices there was a big light above our balcony and the curtains didnt close all the way.

People could look over the side of the landing and be looking at us in our room not good. for a hotel that big you would expect more staff on the tiny bar that they have,beds were a joke.

If you are self catering make sure you take everthing with you including the kitchen sink. Very cheap to eat out. Route 66 bar very good make sure you see the live bands on every night (old dogs new tricks}the best band in the world.

You can't sleep untill bin men have been around one in the morning in if you are lucky the big trucks will wake you up two or three times a night.

116 steps to the chemist by then you need a doctor.

This hotel has only air conditioning in half of it the part that has not been reburished is not recommended - to hot to sleep in at night and patio doors can be just lifted off the lock.

The Hotel is kept very clean but the the very noisy cleaners start before 7.00am. You will probably only have just got to sleep if in the wrong part of the hotel as the dustbins are emptied at 2.00am then for the next couple of hours you listen to P**'d people returning to their rooms.
Food - Breakfast very good - lunch/dinner one would always be good but seem to alternate - Snacks not worth having - burgers/hotdogs/chips pre cooked between meals and left warming.

The pools are very nice with life guard during peak times.

The Staff is what really let this hotel down with some making you feel a real nuisance and Very unfriendly. My thanks to the few bar staff who new how to have a laugh and made a big difference to the holiday.

If getting this as AI very cheap it is ok but is very expensive if Self Catering although you can pay while their to upgrade (quite resonable) AI drinks very good although do not include the slush puppies as stated on other website.

Do not know how First Choice can give this Hotel a Gold Star as stated in reception ??

What a great holiday. The hotel was brilliantly situated, we had a disabled person with us. She had no problems whatsoever. The food was varied and very nice. The entertainment was different and varied. The staff couldnt have helped us more. Our little boy was poorly and needed the doctor on more than one occasion, the staff couldnt do more and made it personal. Keeping updated on how he was. The definately put their clients first. WELL DONE Tamaimo. We WILL definately stay there again.

Room was more than adequate in size, but in much need of redecoration and refurnishing. The beds and sofa (which converts to a bed) were all very thin mattresses and quite tired looking. The furniture was quite worn and the kitchen cabinets falling to pieces. Fortunately we didn't need to use the kitchen as we were half board.

The food was not up to the standard we would have expected. There was choice of cereal, cooked English breakfast continental breakfast, ham and cheeses or fruit, but not a good selection of each of these categories. Evening meal had soup, salad bar, main meal chose of fish dish, meat dish, pasta dish, but all meat dishes tasted the same, chips at every meal, breakfast or dinner vegetables were usually 1 of carrots, runner beans, sprouts etc, desserts boring.

Saw a cockroach walking around the salad bar.

When glasses got broken in the dining room or around the complex including the pool, it was not cleaned away adequately and a number of people got cut on the glass.

No air conditioning in our room.

Entertainment very very limited.

Extortionate price for safe 45 Euros per fortnight

The rooms only got a quick wipe round, the bedding was changed every 2/3 days. From the outside the accommodation looked ok, I have never gone on holiday and heared of so many people being broken into and having things stolen in my life, and yet the hotlel did nothing about it and even said you must pay for someone to speak to the police bacuse they wouldn't.

I would never go back to this accommodation though Los Gigantes is lush.

Room insufficiently equipped for self catering. Room supposed to be for 6 but not enough crockery or cutlery. Lots of furniture was damaged or broken. Door to room difficult to get through as it didn't fit properly. Patio doors to balcony-lock was dodgy and difficult to open-balcony looked out over hotels dustbins-which were emptied nightly between midnight and 4am noisily-but still got smells. Maid service was poor-if you weren't ready when she called she didn't come back until the next day.

Sunbeds were chained up every night and not unchained until 9am which meant you could still claim one without having to get up too early- unfortunately people were claiming them at 9am and not using them until 5pm so if you went down at lunchtime for a swim you couldn't get a bed!!!!

Hotel staff seem to start work at 7am every morning and make more noise than the kids running round the pool all day.

Definitely would not stop here again!!!!!!!!

Regarding the two issues of hotel and location, I would describe as 'unparallel'.
Whilst the hotel is second to none, its location is not worthy of revisiting.
'Tamaimo tropical' is a genuine reflection of its accommodation and is personally the best I've been to.
Rooms cannot be faulted and they overlook the pool area.
The beautiful setting of the pool area is what I recall most. It is well landscaped, with scattered palm trees. Although the circular layout of the apartments makes it enclosed, it is very spacious and relaxing with two large pools and a bar.

We stayed in the newer part of the hotel on the 4th floor. It had air con, but we thought you could do without it at night, because it got cool. Door had credit card lock on which was new.(Felt safe and secure in room).

Beautiful pools,(2 to choose from), cleaned every morning, plus a lifeguard! New sun beds came, also brollies still had price tags on! Constantly upgrading.

Too crowded in hotel at night to enjoy the entertainment, plus drinks were twice the price of the bars outside.

The food was fabulous, as were the staff, don't think they repeated the menu once!

Only downsides if any, you must be fast to get a brolly with your beds in the morning, because you will need one, it gets VERY HOT!!!!