97 Reviews
Traveller Rating
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Excellent10
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Very Good57
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Good24
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Hotel was very clean, cleaning staff cleaned the room, changed the sheets and gave us fresh towels on a daily basis. Rooms are great but a little dated. We were on the 22nd floor and the view from the huge balcony was fantastic.
Poolside was very busy but we always managed to find 5 sun loungers together, the layout and location of the pool was excellent as it gets the sun from 10am all the way through untill 5-6pm. Around the pool the warmer it gets a really strong smell of stagnent water/sewage hangs around the air which was very off putting.
Hotel food was ok, plenty of choice for everyone, i can assure you will not go hungry at this hotel. Drink was also very good, i had read alot of stories that the drink was watered down but that is just complete rubbish. My only complaint with regrads to the drink is having to drink out of plastic cups all the time. I can see the point during the day by the pool, but at night time in the bar?
If i was to go back to benidorm (which i probably will) it will be to this hotel.
Travel operator: Fly Globespan
Food was very good, also the drinks were good for AI. Only real gripe was the dinning room staff were so abrupt and miserable they almost turned the food off, but dont let this put you off.
This is an exellent Hotel for a family holiday.
Travel operator: independant
Reception - Nice and clean, staff were efficient during check in but not overly cheerful, thats to be expected i suppose! They were much friendlier during the week when no check ins were happening.
Bars - 2 bars (1 inside closed during the day 1 poolside, well staffed and quick to serve, but not very friendly until later on in the evening after the tips have been going in their bucket!! (There is supposed to be a 3rd bar, in the Barberella disco, but the disco was not open during our stay, i dont know if it is open during peak times or not)
Resturant - Food is plentyful with lots of choice and served good and hot. The staff work incredibly hard but seemed to have completely forgotten how to smile no matter how polite or chatty you are with them.
Pool - NO LIFEGUARD on duty when we were here (September), I dont know if this is the case during the kids summer holidays, although there were still a good handful of kids here during our stay. Nowhere near enough sunbeds available around the pool for the amount of rooms in this hotel during peak times. Bit of a problem with empty cups littering around pool even though there were bins available.
Housekeeping staff - Work really hard and are by far the friendliest staff in the hotel.
Lifts - 4 lifts in total 2 each for odd and even floors. One slight problem is that on the room floors there is no indicator as to where the lift is 1st, 2nd, 3rd floor etc. so if you are on a high floor (27 in total) you may have a long wait for a lift as you cant tell where it is!
Entertainment - The entertainment during the day is the usual fare, archery, pool, water polo etc etc. The evening entertainment is also the usual fare, karaoke, bingo, kids disco with some half decent shows thrown in. Also available is rooms showing sporting events, football, f1, rugby etc, and there is internet available at a charge.
Rooms - Now i have saved the worst till last!!! The rooms are looking really tired and tatty and are in desperate need of a refurbishment. But possibly worst of all is the complete lack of soundproofing between the rooms. You can literaly hear every word of a normally spoken conversation in the next room!!
Overall - This is a 3 star hotel, if you come here and keep this in mind you will enjoy yourself, dont expext 5 star luxury for 3 star money. Personally i would return here if the soundproofing in the rooms was sorted.
Travel operator: XL.Com
The Flamingo Benidorm was excellent value for money. Our room was great, they are apartments with a seperate lounge, kitchen, bedroom and bathroom. The room also had air con,TV and Hairdryer. The maid was in every day to make the beds, clean and leave clean towels with the sheets being changed once a week. We were on the 25th floor(top) definalty not good for anyone suffering with vertigo or problems with heights. This was not a problem for us and the views over benidorm were fantastic!! The hotel was clean throughout and the staff were lovely.
The pool area could get a bit crowded at times but was clean and we did not have a problem getting sunbeds each day. The food was great, loads to choose from daily with a delicious sunday roast. The snacks were not up to much but we always left each meal feeling so bloated from eating to much that we were never bothered about a snack. As much alcohol, soft drinks, ice lollies as you like!!
The hotel is about 10 mins walk to all the mains bars etc and just a bit further to the beach.
We went to the Benidorm Palace. The show was fantastic and would definatly recommend it. It cost 27 euros each and this includes the show and one free drink per person.
We both had a fantastic holiday and thought the hotel overall was great.We will definalty being going back there again!!
Travel operator: XL
the hotel is spotless with lovely cleaning staff always cleaning away each morning early on and throughout the day. the room was fab not been to a AI before with the room being a actual apartment we had a kitchen, bedroom, bathroom with shower and hair dryer, lounge with tv and sofa's and a huge balcony. and a little hall way with lots of mirrors.
the food was brill , really something for anyone you could not go hungry it was 3* food but was very nice and plenty of choice.
the drink was ace!! the been cruzcampo or something like that, it was a nice beer. there was cocktails and all sorts. also we fancied vodka and red bull one night and they were avail at a charge of course!! but v cheap!
the location was good not right on top of the bars open to the small hours and we liked the walk down to the square and the beach front usually to walk off the big breakfast we had had or dinner...
the pool side is a bit over crowded on the first morning I had to queue to get us a sunbed!! but after that it was fine as long as you don't leave it after 9.30am ;)
we have friends in the costa blanca so we were picked up and taken to moriara for the night which is always lovely and then they brought us back.
we stayed on thr 25th floor v scary!! but ace views of the mountains I ask so a better room just via email to the hotel as they said the higher up the better and we got the top floor so that was lovely of them we thought. no fee to do this either !!
the entertainment for the kids was v good we had no children with us and went out most night but the entertainment we saw was good, what you would expect from a 3 *
the bar men were not the happiest but hay I was on my holidays ... that's didnt bother us as they do work v v long hours
only grumble was we fancied going on a trip or two and we never once saw our XL rep??? on arrival, throughout the holiday or pick up??? never had that before so didnt bother with trips.
the beach was lovely we went for the day it was really hot.
overall had a ace time and would return again , wish I was back there now , i have never been so relaxed is what i well we went for :( everything was brilliant .
x
Travel operator: XL
I found the Hotel very good, the food was varied and tasted nice.
The only problem I had with this Hotel was having to get up really early to get sunbeds, not enough to go round. People reserve their beds with towels and don't return for a few hours. Bit of advice if this happens, just wait a couple of hours and if they still haven't returned to the bed just take the towel off and move the bed. No one says anything and if they do just tell them it is Hotel policy not to reserve beds.
Also check when kids holidays are, unlike me and my friend who were single with no kids, and didn't know the kids were off school. Can get very overrun by children, and especially at night in the town. June is probably a bit quiet, would recommend July or September. Weather is great if not a bit chilly at night.
Overall I would recommend this Hotel to anyone families or single people.
Travel operator: teletext holidays
Staff are efficient, but some are not very pleasant.
I have given 5 for cleanliness,for hotel in general, but area around pool was littered with plastic/paper cups which had either blown away or just left lying about, some of which were half full with beer/spirits, which any young child could pick up and drink with disastrous consequences. I blame the guests for this as a notice asks guests to put litter in bins provided.
Not enough sun beds or chairs in pool area or sun terrace. We bought two air beds for 6 euro each, so did not have to go down and TRY to get sun bed before 9.15.
Entertainment is not too bad for AI.
Food is very good and varied. I am a fussy eater, but could still find something different every day for lunch and dinner.
Drink. Lager not to my taste as I'm a beer drinker,and drunk mostly vod/coke which is only 24% proof, but just drink more if not strong enough for you.
Rooms are OK, but if you like your cup of tea first thing, take a kettle and mugs as although it says there is a kitchen there are no utensils whatsoever.
Overall good value for money.
Travel operator: first choice
Public areas are clean & spacious, and the two television rooms one of which was no smoking were great if you wanted to catch a sporting event as they showed Sky Sports. Bar staff were fast if a little inpersonal, and entertainment girls throw in the odd daytime quiz or sporting competition outside. Night time shows very poor unless you are stoned and want to make an arse of yourself on the karaoke.
Bedrooms are large (lounge & bedroom), but a little dated and run down but still suffice.
Out door area is large, split on two levels. The poolside has an outside bar (summertime) and the upper level for sitting and sunbathing.
The dining room was reasonably good, always found a table, but often had to join a queue for the meals but not a real problem as they moved along steadily. Food overal was very good, always a good choice and always well cooked.
On our last couple of days the hotel got to be rather rowdy and a security guard was posted in the bar to keep an eye on things.
This hotel is great value for money, and if you are prepared to accept the rough edges that some of the guests introduce you can not really go wrong here.
I can accept it and will be back in June.
Travel operator: Flew BMIbaby booked hotel with wintersunshineholidays
Food ok except skinny chips with every meal. Full english breakfast, and tables always available due to hard working staff. Smoking allowed in certain areas.
The bar staff very friendly, in particular John. Location is about ten minute walk to main club areas. Hotel has a night club which was closed during our visit due to staff holidays we were told.
Been to Benidorm many times before and would use this hotel again. Maybe not in the main season though.
Travel operator: independent
The hotel was kept very clean and tidy at most times and the room was kept spotless.The food was mostly ok always something to choose but the Xmas dinner wasn't great but the newyear meal made up for it.
The entertainment staff were great with my 5 year old who became a bit of a groupie.
A really enjoyable holiday.
Travel operator: 2cantravel
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