We stayed in this hotel in may2005 so we decided to go back again this year as we liked it so much,what a difference a year makes.

First of all I would like to say the food is very good and the all inclusive drinks were not too bad.

We were on the 14th floor and the room could really have done with a bit of decorating.The bath tap came away in my hand and the bath was in a bit of a state.

The pool area is no where big enough for the size of the hotel which can also be used by 4 other hotels as well.There were not enough parasols round the pool either. We used to go up to the terrace to sunbathe as you could not get anywhere near the pool for sunbeds.

As for the pool you were lucky if you could get anywhere to swim as it was very crowded.I dont think some of the people there new what a bin was as the mess was a disgrace especially round the kids pool where there were cigarette ends just thrown on the floor.

The staff were ok,I would like to mention the Irish chap in the restaraunt as he was very polite and always spoke to you.

As for some of the kids who were there,a minority of them were very rude,I think there parents just let them run wild there were even 2 teenage girls fighting in the evening.

I think the management could have been a little bit more stricter by keeping an eye out for some of the things that went on.i.e.throwing cola at each other in the lounge.
We had to go out of the hotel at night so as to have a drink in quieter surroundings.

I cant see us ever going back to this hotel again unless it goes back to the standards it used to have.Ive read some people say that this hotel should be a 4 star,well it just makes it to a 3 star in my opinion.

Booked this hotel because of the reviews we read on here, have to say we were not disappointed. We emailed the hotel to ask for a high floor, we got 23rd floor with stunning views. Hotel and room were spotless, towels changed daily and sheets changed midweek.

The pool area did get very untidy during the afternoon, even though there were plenty of bins around, we didn't spend much time around the pool as you would need to be there very early to get yourself a spot. The bar staff seemed friendly enough to us, however we did spot a couple of them being a bit cross with children at the bar.

The food was excellent, we felt we couldnt have asked for better.
The drink was good, cruzcampo lager was nice, sangria was lovely as was the red wine, my only gripe was drinking from plastic beakers. All in all we had a great time and will definitely be returning to this hotel.

This is the third time we have stayed here as we love the location.

The food and the apartment style rooms. We have always found it to be extremely clean and the food is excellent, even for us picky ones!

The location is just far enough away from the lively bars, although we do tend to have a wonder outside after dinner.

The only downsides we have had in the past are the bar staff's attitude and the unsupervised children that play football inside and on the patio sitting area, also playing on the lifts which isn't very funny when you're on the 23rd floor with not a parent in sight. However this year we found that the hotel had opened it's doors to other hotels for meals which made it extremely busy at meal times. Not content with cramping the dining room these people also spent all day around the pool, leaving the people that had paid to stay here not being able to sit or lay anywhere near the pool. This did get our goats!!!!

We arrived at the hotel late on in the evening, and were checked in straight away with no problem!

The hotel was very clean. Every morning when we went down for breakfast there was always about a dozen cleaners grafting away, so that at first sight was good!

Fresh towels everyday, apart from the day we were going home, we took on an extra room as we had a late flight home at 23 euros. We had the room until 5pm obviously for getting showered to be nice and fresh for going home, but the nasty spanish reception lady would not give us towels as the 23 euros we payed for the room did not cover cleaning expences so she could'nt give out towels!! However, luckily the laughs on you woman!, we met some nice people from wales, they gave us their towels and they got new ones! ha!

Hotel food was very good, being a chef myself I thought the food would be quite basic, but that was not the case. There was always a good choice, two soups everyday, four or five main courses, sometimes more, loads and loads of sweets and theme nights every other night. The head chef is English, so thats always a reassuring thought for a lot of British holiday makers! The breakfasts were good. Again a good choice, the full fry up, or the continental.

Hotel location was alright, we had our daughter of 3 months, and our nephew of 5 1/2 months with us, so we had buggies too push around. It's on the top of a steady climb, but its not too far from the centre, about 600-800 meters.

The hotel staff were very friendly, apart from the receptionist. Most of the bar staff were nice enough and had a smile on their faces all day. The entertainers Keelay and Sarah were very plesant, good with the kids (and adults)

Entertainment was good, the hypnotyst is rubbish though. However, you get bingo everynight and kids disco, circus acts, kareoke, stuff like that.

I would stay at this hotel again.

Just back from this hotel and were very pleased. On arrival check-in was very prompt, perhaps staff could be a little more pleasent and apart from one the rest spoke little to none English.

Once in the room we discovered that the walls are like tissue paper-at one point I wasnt sure if the guy snoring in the room next door was in the bed beside me!!!!

The food was very good, a very good range, from a full English in the morning, a big main meal at lunch and dinner with various themed nights going on in between-there was always something for everyone.

The pool area was again nice but the only day we seemed to get a sunbed was a Saturday as this seemed to be the day that most people went home!!Unfortunatley there was not enough sun beds for everyone, now as this didnt bother us as we put our towels on the grass, we said nothing-so perhaps if we had we could of got more???-but by looks of the vultures waiting from 9am to get them at 9.30am-who would know!!!

The pool area got very cluttered with rubbish-I can only assume from the heavy all inclusive drinkers that couldnt make it to the bins-it did get very untidy-something I have never come across before-cups, lolly wrappers just seemed to be thrown down-but thanks to a good team of staff it was always spotless the next morning-just felt sorry for the effort they put in every night.

All in all, very good, hotel very clean,good variety of food, good location, only about 15-20 mins dander to main promemade-but be warned that on the way back it is up a gradual incline-but a pleasent stroll.

This was the first my hubby and I went all inclusive, and nothing to the hotel but dont think I would try all inclusive again -a lot of heavy drinking due to the "free bar"!!!-which sometimes meant quite a racket in the evening when they decided to make there way back to the rooms-I know this can happen anywhere-but just the sight of people sitting in the same spot for two weeks drinking solid-certainly is a tough one!!!!

Very enjoyable hotel and fabulous spot-Im sure anyone who has stayed here will agree.

This hotel was excellent and the food was outstanding, theme nights nearly every night i.e. we had an indian, a mexican and a chinese night, again this was outstanding and plenty of it.

Dennis the head waiter was ever so helpful as were the other members of the resteraunt staff . The bar staff made you anything that took your fancy, and the measures were extra large, Manola was the head barman he always had a smile for you then there was John the only English barman he was always dour and never had a smile for anybody.

A major dissapointment for me was the adult only bar with Ray and Eve was not opened during my stay,as the last time I stayed here I spent most of my evenings in there.

Benidorm's great if you like shoes, bags, and leather jackets. Shopaholics beware.

Good entertainment outside as well, my favourite was the Golden Last Public House first Ibrox bar NOT to be confused with the Ibrox bar you were made feel very welcome by the owners Ian and Liv, the beer was of a good quality (no upset stomach the next day), as was the music, there is also a ten pin bowling ring next to the waxworks it is very reasonably priced at 4 euros about

This was the first time we had stayed in this hotel but we were very impressed by the cleanliness and the friendly staff.

Nothing was a bother to them and would help if they could.

The meals were tasty and varied.

Beds were made every day.

We would definitely go back again.

Our stay here was good on the whole, the rooms are apartments and are very clean and spacious. The food could not be faulted, and the service in the restaraunt first class.Although the location to some may be a problem due to being on a hill we found it to be OK.

The staff at the hotel were great, nothing was too much trouble for them, and the bar staff were brilliant!Entertainment was good too.

We found it rather strange that the wardrobe was in the kitchen (yes the kitchen) but there was a small wardrobe in the bedroom too, and the walls were so thin you could hear everything from next door and upstairs.

We found this hotel to be far too noisy for us, also the maid rang the doorbell and came in even if you had the "do not disturb" notice on the door. Because of the noise, and the unruly behaviour of a lot of the other guests, we will not visit this hotel again.

For anyone thinking that they can make a cup of tea/coffee because there's a kithchen...be warned, everything has been disconected, there is a 'fridge though, so take a travel kettle with you!

We have just returned from this holiday (29/3/06). We found the hotel good overall.

It is set about 15 mins from the beach and about 10 mins to the night life.

The rooms were quite large but badly in need of refurbishment, but were cleaned on a daily basis with towel changes. The bedroom walls though are very thin however, our neighbours were considerate and quiet, some others were not so lucky though.

The food was very good with excellent variety.

All the staff here were pleasant, with Dennis the catering manager always helpful and on the ball with situations.

The drinks from the bar are served in plastic cups for outside use, these tended to blow around the terrace area if not put into the bins provided, this is more an issue for the people who leave them about though. The bar staff were polite and a strict queueing system is operated for drinks, this worked really well.

Overall we had a great time, the weather was great for the time of the year, we met some lovely people.

The local taxis are very efficient, it costs 5 euros to travel from the hotel to the night life, some of the drivers took a less than direct route though.

First time all inclusive very good value for money.

Hotel very clean and rooms spacious.

Staff friendly and food is very good.

Entertainment was okay and I would have no problem staying at this hotel again.

One word of warning though my brother-in-law booked at the same time as us and when he arrived he was moved to another hotel as they had overbooked and there was no room for them this happened to a few other couples also.