35 Reviews
Traveller Rating
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Excellent1
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Very Good15
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Good14
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 8 months ago
We were in this hotel a year ago and liked it so much that we revisited this year. First Choice are the only British Company who use it - there is a German Company who use it but very much in the minority.
We did think that the maid service in the rooms had deteriorated since last year - a quick mop across the floor and straighten the beds and that was it. Bed change was promised twice a week but only happened once. Clean towels whenever needed though.
Food was good if a bit repetitive - was nice to see the food temperature being taken on a regular basis by a quality control lady - and to see the hotel staff eating there also.
Location is very good - central and close to beach.
Staff extremely polite and friendly - remembered us from last year even though we were only there a week!
Entertainment in the daytime for the kids very good - Eva the Spanish hotel rep excellent and there were varied activities for all ages including adults. Nightime in-house entertainment had deteriorated a lot but there were some good visiting acts.
Only comment was that some started VERY late i.e. after 10.30pm. when a lot of folk had either gone out or to bed with the kids.
Already looking to re-book this hotel for next year - a really nice, friendly, family hotel
We did think that the maid service in the rooms had deteriorated since last year - a quick mop across the floor and straighten the beds and that was it. Bed change was promised twice a week but only happened once. Clean towels whenever needed though.
Food was good if a bit repetitive - was nice to see the food temperature being taken on a regular basis by a quality control lady - and to see the hotel staff eating there also.
Location is very good - central and close to beach.
Staff extremely polite and friendly - remembered us from last year even though we were only there a week!
Entertainment in the daytime for the kids very good - Eva the Spanish hotel rep excellent and there were varied activities for all ages including adults. Nightime in-house entertainment had deteriorated a lot but there were some good visiting acts.
Only comment was that some started VERY late i.e. after 10.30pm. when a lot of folk had either gone out or to bed with the kids.
Already looking to re-book this hotel for next year - a really nice, friendly, family hotel
Travel operator: First Choice
Recommended
21 years 3 months ago
we booked a last min allocated on arrival hol. My first impression proved to be right,the hotel was grubby and horrible and our room was disgusting, someone had wet the beds and all you could smell was stale urine. The hotel manager didnt want to know and the rep had legged it weeks before and hadn't been replaced.
The food was rancid and we only ate their twice in a week, thank god we wern't all inclusive. We went out first thing on a morning and came back to shower and change and then went out and stayed out as long as we could.
A young mother and two tots got stuck in the lift on one day and then the day after a young lad got stuck in the same lift, it took them an hour to get them out and all were in tears and wanting to go home.
Benidorm is great, that hotel wants shutting down and gutting. If it was the only hotel in benidorm with a room i would take my chance on the beach.
The food was rancid and we only ate their twice in a week, thank god we wern't all inclusive. We went out first thing on a morning and came back to shower and change and then went out and stayed out as long as we could.
A young mother and two tots got stuck in the lift on one day and then the day after a young lad got stuck in the same lift, it took them an hour to get them out and all were in tears and wanting to go home.
Benidorm is great, that hotel wants shutting down and gutting. If it was the only hotel in benidorm with a room i would take my chance on the beach.
Travel operator: mytravel
21 years 5 months ago
The hotel without doubt is second to none that I have stayed in across Europe and I do so regularly. Needless to say all of our party would visit again!
Travel operator: first choice
Recommended
21 years 8 months ago
Villa de Benidorm was quite good. Staff on the whole where friendly but some could take lessons in smiling.
Food had plenty of choice. Rooms were big enough and very clean, cleaning staff were lovely.
Entertainment was ok for a hotel resident band.
Poor location is excellent 2 mins walk from nightlife that was our fourth visit to the hotel and we hope to go back this year.
Food had plenty of choice. Rooms were big enough and very clean, cleaning staff were lovely.
Entertainment was ok for a hotel resident band.
Poor location is excellent 2 mins walk from nightlife that was our fourth visit to the hotel and we hope to go back this year.
Travel operator: eclipse
Recommended
22 years 7 months ago
I enjoyed being at the hotel in my time spent there. I've visited the hotel twiced 2002 and 2003. The staff (male) can be a bit overly friendly if you know what i mean but i'd definetly go back.
It was special the first time as it was my first time in benidorm and indeed abroad.
The food in the hotel was great and the outdoor and indoor pools were popular with kids and adults alike.
The entertainment has improved since the first visit and there were more acts coming in from outside. For example,drag artists and dancers. It was all good.
The location of the hotel was great as it wasn't far form nearby markets and only 5km from the beach. The hotel was right in the heart of benidoms nightlife scene so i was quite impressed.
The only downside was the road works outside which hadn't been there the year before which were a bit of an eye sore.
I've since heard the work is finished so i am quite pleased. I might be taking a wee trip out there again.
It was special the first time as it was my first time in benidorm and indeed abroad.
The food in the hotel was great and the outdoor and indoor pools were popular with kids and adults alike.
The entertainment has improved since the first visit and there were more acts coming in from outside. For example,drag artists and dancers. It was all good.
The location of the hotel was great as it wasn't far form nearby markets and only 5km from the beach. The hotel was right in the heart of benidoms nightlife scene so i was quite impressed.
The only downside was the road works outside which hadn't been there the year before which were a bit of an eye sore.
I've since heard the work is finished so i am quite pleased. I might be taking a wee trip out there again.
Travel operator: first choice
Recommended
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