48 Reviews
Traveller Rating
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Excellent14
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Very Good20
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Good9
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel location is not good and rooms look out on to a building site at the front, untidy blocks of flats on two sides and the pool at the rear. It's a 15 minute walk from the beach/main part of the town and the pavements (if you can call them that) are poor - health & safety would have prevented people walking on them in this country.
The public areas of the hotel and the rooms themselves were spotless and the although the rooms were small they had tea making facilities, a fridge & air conditioning - all of which worked well. The bathroom was another story - small with black mildew on the grout, a discoloured bath and a toilet that rocked.
The dining room was too small for the number of guests and quite often - morning & evening there were queues of 20 to 50 people waiting to be seated. The food was ok - plenty of it and most of the time it was hot but because there were never any hot plates to put the food on, by the time you arrived back at your table it was starting to get cold.
Other irritating things - the entertainment team take massive amplifiers outside as do other nearby hotels and they can be heard half a mile away - bingo every night - drinks that tasted different every time and waiters who kept bringing you things you hadn't asked for - sadly not our scene and this is one hotel we will never go back to.
Travel operator: Thomsons
The reception staff are fab, very helpful kind and really go all out to make you feel welcome. The rooms are dull,(ours was damp in one corner too)but we had been moved once and figured that the little bit of damp there was would not cause any harm anyhow. The rooms however are in dire need of refurb to compliment the so advertised 4 stars.
I dont think the location is great myself. Its on a busy road where cars speed up and down day and night. (Try really hard to get a pool view). We did request it on our original booking but alas did not get one.
The food is ok. I have eaten a lot better but also a lot worse so if you want top class perhaps think again. Drinks reasonably priced at meal times which was good. Lunch and dinner can be swopped about to on your half board ticket and that too is really good!
It is quite close to the central town but certainly not "close" to the beach.
Should you go??? Possibly but look at the other options. Dont pay really big money to go here. The Best Cambrils on the outskirts of Salou and Cambrils looked nice and another one called the Golden Donaire in La Pineda which is actually owned by the same chain I believe as the Golden Port.
I did'nt mention the kids jumping in and out of the adults only jacussi and spitting water everywhere! Well I guess that is more the fault of the parents really but the hotel also needs to smarten its act up a bit!
Travel operator: Holiday Hotels
Travel operator: THOMPSON
Rooms were cleaned daily and towels changed as necessary, maids were very friendly and had no problem coming back at a later time if requested.
I was wary booking a half board holiday as I normally go self catering, but was pleasantly surprised, the range and quality of food was amazing. It was buffet style with vast amounts of food and something for all nationalities and the staff were really efficient, there was never any waiting around for empty trays to be replaced.
The sunlounger dash at 9.00 is like nothing I've ever seen, there are a limited amount of sunloungers around the pool which get taken up early, but there are more further out which you can get if you go down later but after 11 you'll probably have to settle for the chairs on the terrace.
The location was ok, about 10mins walk to the shops and 15-20mins walk to the beach.
The entertainment was great, there was always something going on day and night (but you could also choose to just relax). Israel, Isobel and Nathan were really funny for both adults and children, we stayed in the hotel most nights rather than going into Salou for the bars.
There is a gym and a Spa in the hotel offering many treatments at reasonable prices, I would recommend a visit.
If I ever went back to Salou I would definitely chose to stay here again.
Travel operator: Portland
Travel operator: Thomson Hotels + Ryanair
Rooms clean and comfortable. Although rooms at the front face a large building site and quite busy road)Food choice and variety excellent for both adults and children. Themed nights.
Hotel entertainers, Israel, Nathan & Isobel very funny and good with children. Great shows (although these do not start until 10pm) Bejing Acrobats and a snakeman. Films on in the afternoon to keep children amused if you want them out of the sun for a while. Happy hour 8-9pm (2 for 1) on selected drinks.
Only a short walk to the main street, shops and amusements and beach.
We would definitely come to this hotel again and would recommend it to anyone.
Travel operator: Thomson
The location is about a 20 min waqlk to the front and beach and our view was a building site directly opposite our room with a busy main road below us also.
The staff were friendly and polite at all times.
Some of the entertainment was good, Isreal,Nathan and isobel were quite energetic at times and were good with the children.
We did not like the snake man doing fire eating in front of the kids and pushing knives up his nose its not for youngsters to see.
Travel operator: thomson
The hotel is exceptionally clean and tidy, reasonably positioned (away from the noise, but a short walk away from outside entertainment). It's a fair walk to the beach for little ones, about 20 minutes.
Ask for a pool view room, otherwise you end up overlooking a busy road with building work going on at present. Our room had a pool view and was a good size, with a double and two single beds.
The food was good, plenty of choice... salads, numerous different main course choices and puddings galour!
Its only 5 minutes taxi ride from PortAventura (if theres a few of you get a taxi it's cheaper than the bus) which is also a good day out.
Overall we enjoyed our time at the Port Salou hotel and would stay again if we were to visit Salou again.
Travel operator: Thomson
We had a great time and met some wonderful friends. The rooms were good, we had nice view of the pool, only thing it was abit noisy at bed time as we were over the entertainment hall.
Daughter loved the entertainment, even thought there wasnt anything geared for kids, but it was good. The pool was clean. Food was great, only nothing for the kids apart from chips, but my daughter still eat well.
Staff ok, the most friendly were the chambermaids, and bar staff and room was always kept clean. nothing I can fault the hotel on at all really.
Best holiday in years!!!
Travel operator: Portland direct
There is something to do for young and old alike.
The staff at the hotel are very happy to help you with
anything you need.
Every where in the hotel is kept to a high standard.
The food was spot on my 8 year old son ate like a horse every thing from salad to fish.
The location of the hotel is around a 10 minute walk
from the centre of the shops,you need this walk to loss the weight from dinner.
The entertainment staff where the best I've seen at any hotel funny made you feel welcome.
Travel operator: Thompsons
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