48 Reviews
Traveller Rating
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Excellent14
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Very Good20
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Good9
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel itself and staff were lovely, and even though the rooms were very basic (and the walls paper thin), they were adequate and cleaned regularly. And a warning - Be careful of the patio doors to the balcony as they automatically lock when you shut them so you can easily get locked out!
The food was not very good (even for a 3*)and most nights your choice was cheap cuts of meat with chips or cold rice/pasta. If you had been served it at home you would send it back. The breakfast wasn't much better and even though we paid for half board we ate out most days and nights.
The entertainment programme was awful and as the main room had pillars throughout so you had to make sure you were down early to get a seat from which you could see the stage.
Also, in a hotel which appeared to be mainly family orientated I am surprised anyone could get their children to sleep at night with the noise of some of the residents running up and down corridors and banging doors until all hours of the morning.
Also, most people "reserve" their sun loungers (and one for each of their children as well) during the 9am sunbed rush every morning (even though some people didn't appear until after lunchtime). We were only able to get a sun lounger on our last day.
Unfortunately this holiday was not to our taste and I think even if we had children we would consider another location.
Travel operator: Thomson
The room was so small it had one wardrobe between four of us.
The food was poor same old stuff day in day out there was not much choice for the kids. Within two days of been here we all came down with sickness & diarrhoea.
On third day our safe got robbed of all our money and two credit cards, the staff were not very helpful and we left a week early.
I would not recommend this hotel to anyone.
Travel operator: Portland
The food was excellent every night with a lot of different varieties.
The restaurant staff were friendly, but on only spoke very basic English. The bar was great, the bar staff spoke good English (there was a couple of hotties who worked there)!!!
The hotel rooms were nice and very clean, the cleaners cleaned the room every other day!
The location is good with a 10 minute walk to the lovely beaches and a 5 minute walk to all those great shops!
The entertainment is fab, especially for the kids they have a kids disco every night and bingo and they have a different show every night for adults and kids!
The facilities in the hotel were great they have pool tables and arcade games, mini golf, an indoor and an outdoor pool, gym, hot tub, everything was great!!!
I would definitely return there (in fact I am right now surfing the internet looking to book my holiday for next year in the Golden Port Salou) I can't wait!!!
I strongly recommend this hotel for all ages!!!
Travel operator: thomson
The main reception was spotlessly clean and the staff very friendly.
The room was a bit on the small side but was adequate for the amount of time you spend in it and the balcony was quite large
The food was wonderful - not the place to be if you are on a diet - only complaint was it a bit noisy at meal times!!
The bar was fantastic - drinks 2 for 1 at happy hour every night and even at normal prices was cheaper than most bars - the entertainment was a bit ropey - bingo every night - but the hotel entertainer was mad and good for a laugh to watch
Travel operator: Thomsons
Food was very good.
Staff were very helpful and friendly.
We thoroughly enjoyed our first three days in the hotel until several parties of School children arrived for a football event. They were out until the early hours making lots of noise and causing damage outside, seemingly without supervision and then returned to the room next door and continued their shouting and banging there. We witnessed other unsupervised children drinking beer on the second floor one night which I did not wish my 11 year-old son to see.
Whilst I cannot place any blame on the hotel staff for this, I feel people should be made aware that this could happen to them.
This was my only gripe, apart from this we had a great time.
Travel operator: TUI
The maids cleaned every day and the rest of the hotel was always kept very clean and tidy. The entertainment was ok and our kids loved the kids club girls (hugs to Helen and Sara)the hotel entertainer(Israel)was brilliant and was my three yr olds best mate ever!!
The pool and area around it was average and always clean. The only poor points would be the food,Some days it was excellent. Others we ate out due to poor choice and poor cooking.
We also felt our rep could have been slightly more helpful as we booked a jeep safari after being told it's ok for families which even though it was worth going on is very hard going for young kids (goat tracks up mountains at 40mph in a landrover)these landrovers have seat belts that dont work and you sit in the back sideways on what seems to be a sliver of sponge.
Port Aventura is a must, nearby and good value if you buy tickets here in the Uk (Keith Prowse tickets).
The beach is a short walk and area around the hotel is fine and we found it clean but typical spanish paving etc Would go to the hotel again definately the resort
Travel operator: Thomson
The meals were always good with a variety of foods at dinner. There was also champaign at breakfast. The hotel was near beaches, shops and resturants.
The waiters and waitresses were quite friendly but didnt speak a great deal of English. The entertainment was good with a disco for the kids, a game of bingo and a show.
The swimming pool was a good size and so was the indoor one. All in all this was good hotel suitable for all ages, couples, elderly and families.
Travel operator: thomson
Food super don't go if your on a diet, varied and plentiful. Special evenings twice a week so you can taste proper Spanish foods.
Would recommend this hotel.
Travel operator: Thomson
The location of the hotel was not in a very well kept area the pavements were lethal especially after dark as there were large potholes and very uneven walking surfaces and it was dirty (dog dirt and litter) and very dusty as some stretches of the pavement were not even tarmaced just dusty tracks
The hotel staff were very helpful and nothing was too much trouble for them and generally they were all very friendly and pleasant
The entertainment was not up to much but there appeared to be plenty going on for most of the day it just depends on the individual persons taste
The Thomson kids club was very good and my grandaughter enjoyed it
I do not think that we will return to this hotel
Travel operator: Thomson
A trip to Barcelona is a must and we did it on our own, it was a long day and we were out the hotel for 14 hours but it was worth it, visit Sagrada familila,( unfinished cathedral) gaudi's park ,Nou camp walk around the port and La Ramblas( Barc's main Street) and visit the museum L'erotica for a laugh and disbelievement.
Salou is far nicer than I exepected and such a busy place the promande is gorgeous with fountains and benches etc and this leads down the old town which has retained its tradition and has posh shops, cafes and restaurants rather than bars and the small port.this is where the station is located, the two beaches are fab but get packed from 9 in the morning and both of are equal distance from the hotel playa cappallens is a cove and more idealic setting
Would reccomned this hotel and resort to both couples familes and groups of friends did,nt want to leave and I cried.
Mandy and Jez:
Travel operator: Unknown
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