48 Reviews
Traveller Rating
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Excellent14
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Very Good20
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Good9
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
If you visit you must watch magic show everyone enjoyed it.
Food was very good.
Can't complain about hotel at all. We stayed for a week and had the best entertainment I've ever seen in the form of what we called the sunbed run. At 9 every morning young old and very young children running like a mad mob to put towels out for the day.
We didn't get a sunbed all week, this was our third visit to Salou and our most entertaining, yet the indoor pool not too good as there are a few steep steps down to it.
All in all not a bad hotel at all.
Travel operator: thomson
The hotel foyer is very impressive - all marble and very spacious. There are 3 lifts which could do with being air conditioned. We were on the 3rd floor (room 301) and used to use the stairs mostly. Note that the hotle staff don't take too kindly to walking in the foyer with bare feet!
Our room was very spacious and I believe was one of the bigger rooms in the hotel. We had 4 single beds as well as a sofa bed.
There was a small tv which we never actually switched on. The bathroom was basic, but clean nevertheless. We had a pool view and the balcony was a reasonable size with 2 chairs and a small table. There was plently of storage with 2 large wardrobes and plenty of hangers.
We were a bit worried about having a room next to the lift shaft, but there was no noise at all (unlike our room in the Avenida Park - room 101 aka the room from hell!!)
The hotel food was good - the only reason I have given 4/5 is because I felt the childrens choice could have been a bit more varied. There was always a good variety for the adults. Caution - be sure to check whether you're selecting Onion Rings or Calamari - they both look the same but of course taste completely different!
Breakfast is served between 8:00 & 10:30 and evening meal between 19:00 & 21:30.
The bar has a happy hour between 20:00 & 21:00 and can get quite busy during this period. You get 2 drinks for the price of one - excluding bottled beer.
Bar prices are very good -
Travel operator: Portland
the pool was very clean, but the space for sunbeds was a bit cramped. if you go in high season as we did you will need to be up by 9am for the daily sprint if you want a particular sunbed. but there are still some spaces left if your not to choosey.
we found the pool just got to crowded and spent our second week at the beach.
be warned a number of people came down with a tummy bug including all 3 of us in the second week, which we were told was a virus, but we didn't take any chances and ate out for the last few days.
the entertainment staff worked really hard throughout the day and night with something for everyone including plenty for kids.
The resturant was adequate, but there did seem to be a lot of pork. it was on the menu every night!!.
Travel operator: tomson
I have 4 children aged between 2 and 12 and they all thoroughly enjoyed themselves.
Israel, David and Isabel the entertainment team work extremely hard all day providing games and activites for adults and children.
All the staff are very helpful.
The rooms are quite basic but cleaned everyday.
We had 2 rooms with an interconnecting door which was great for the kids and also gave us two bathrooms.
The food is excellent, plenty of choice at breakfast and evening meal with a lovely outside dining area.
The pool area is very clean but I do think the hotel should stop people from saving sunbeds.
There are guests of all nationalities which I prefer and is good for the kids.
Many people who visit the hotel return year in year out like us because it is of such a high quality.
We have stayed in other hotels in Salou like the H10 Europa Park and also the also the Cye Holiday Centre but this is definitely the best.
If booking do not go through a tour operator, book your flights with Ryanair and the hotel through Sky Travel, we saved a packet.
The transfer from the airport is only about 20 minutes and should cost under 30 euros.
Travel operator: None
We booked our flights using Ryanair and booked the hotel through a website called Alpha Rooms. I say this first off because I met many people at this hotel who had come with tour operators and paid around
Travel operator: Independant
The hotel is about 5 minuets walk into salou and about 10-15 to the beach.
The bar staff are friendly and the prices are not to bad 2.50 euros a pint.
We went to Barcalona with Thomsons but didn't have enough time in the Nou camp we had to rush round.
Travel operator: portland
We found the hotel great our room was very clean and plenty big enough, the pool was lovely everywhere seemed very clean, the staff at the bar were a very friendly and the happy hour 2 for 1 was a bonus!
The food is buffet style in the main restaurant and there were plenty of choice, and you can have snack food in the bar area at lunch time which was very reasonable. The hotel seemed to be mainly couples and families all of our experiences were positive including our trips to Port-ventura, Montsterratt and Barcelona.
Travel operator: Portland Direct
The hotel at first entrance has a big well lit stunning looking marbled reception/lobby with three lifts and leather seating area's.
The hotel staff were great we have previously stayed in some 4 and 5 star hotels but then staff here were the most helpful by far and i can't fault them at all.
Now the food I have heard alot of people critisiing it and as I said I was worried sick having been spoilt on my last holiday at the Bitacora hotel in Playa De Las Americas in Tenerife who have amazing reviews by all and simply to die for food that I had made a huge mistake in coming to this hotel but what I found was a fantastic aray of buffet food always cooked perfectly and bountifully with constant replacement when the plate was 3/4 gone.
They have fantastic special celebration meal nights with the food being even better then the main nights. My mum who is a icky vegetarian ( who some times eats a little meat) but is very picky as she also use to be a chef herself and is impossible to feed at the best of times absolutely loved thsi food more then the last 2 four star hotels she stayed at..
On the celebration nights if you wonder over the the desert department there is a bottle of champayne for you to fill your glasses up with free... :0)
The only downside about the food was the icecream in my previous hotels we had been spolit with vast arays of scoop your own icecreams but this hotel was a complete let down with the tiny little sealed tubs of bland plain boring bog standard choc/strawberry or vanilla choice... yuck!!
The rooms well we stayed in a four bed pool view we didn't pay for a pool view just requested one via email and they kindly gave us and my parents one which was fab!. Both the three and 4 bedded twins rooms were spacious with good wardrobe space and seperate cabinet/draw space.
You get a tv with a remote control which had us watching either the sky movie chanels on some days and the bbc world news and bbc 1 which was fab for eastenders. There is also a hair dryer in the bathroom so no need to take your own.
Lots and lots of towels were provided and replacement tiolet rolls. Our room and my parents was cleaned daily and was absolutely fine I don't think the bedlinen was changed all that often tho to be honest.
The only probs we had with our room was that the shower head was broken and the tiolet was loose and not attached to the wall or floor so made a noise and movment when siting on it..
I reported these probs the janitor came straight up and fixed the shower head replacing it immeidatley but the tiolet no matter how many times I reported it never seemed to get fixed regardless of how many times the reception staff attempted to have someone fix it my husband says this was prob due to it being on a tile floor and that they could no fix it.
My mum and dad's room tiolet had no probs though.
The entertainment well was your typical stuff you can't expect a huge ammount from it the magic show and puppet show was fab tho and you should def look out for those ones.
Happy hour everynight 8-9pm is fab two for the price of one.. yipeeeeeeee...And food and drinks in the hotel were cheap really cheap we were quite shocked at that as normally hotels drinks are quite pricey.
In general salou seems to be very cheep to be honest.
The pool was far to cold to go into it and even the indoor heated pool was quite cold to be honest but they did have a fabulous free jaccusi which i simply could not get myself out of :) They also have a sauna but you have to pay 6 Euro's for it.
They had a free gym and games room with pool tables outside and inside. Also a cinema type room.
Internet access which was 1 Euro for Ten mins which was fab.
If I was trying to find something wrong with the hotel I would say it could have done with some maintenance to be honest simple little things like 2 of the sliding glass doors although intact with cracked through them but you never know maybe come the end of the season they will repair them..
Also the pools could have done with a good clean.
Still we walked down to the Golden Avienda the sister hotel and to be honest thanked our lucky stars as our hotel was far nicer and cleaner and less shabby then that one.
We also had a hired an inroom safe at 17 E a week with a returnable 10E deposit which was fab no probs at all with that..
Would I recommend this hotel absolutely if your going to salou its certainly a great hotel..
Travel operator: Portland Direct/ THOMSONS
The food was varied and of good quality.
The bar was well stocked and served by friendly staff - happy hour was a bonus.
Pool area very clean.
I have visited this hotel before and would not hesitate to go there again.
Travel operator: THOMPSON
The rooms we asked for for a pool view and next to each other, they were, with the added benefit of an interlocking door. The rooms were clean and we had maid service every day.
The hotel food was excellent. We stayed half board and ate in every day. The bar staff and waiter service were excellent, and they all spoke reasonably good english.
My kids didn't join in with the hotel entertainment for kids but what I saw they were very good, especially the mini disco. There was an Aqau gym in the pool evry morning and various other activities during the day to keep you entertained if you wanted to.
The evening entertainment was varied, there was some good acts and some dogy ones, but its all down to personal taste. I would say all in all it was good. The hotel entertainment finished at 12midnight and the bar shut at 1am.
The beach was about 10-15 min walk away and the shops about 10. There was a local supermarket just nearby the hotel wich stocked english papers and other essentials.
We had a really good time in Salou and at this hotel. The only thing we didn't like was the sunbed rush in the morning. Pool access was locked until 9am then it was a mad rush to obtain a sunbed. We didn't like doing this as it seemed degrading to fight over sunbeds, but if you didn't you didn't get one. The pool is surrounded by trees and the sun is only on the louhgers for 1/2 a day for most of the beds, so observe and pick carefully.
My summary is a pleasent, clean and friendly hotel with great food and entertainment. We would deffinetly go again.
Travel operator: Thompson
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