Our group of ten was a mixture of small children teenagers and adults. We not sure what to expect as we had never been to a country quite like Africa. When we arrived after quite a long transfer (1hr 30mins) we were absolutely thrilled with the impressive reception of the hotel.

We checked in with the very courteous reception staff and helped with our luggage up to our rooms. The rooms were spotless spacious lovely and cool flowers were arranged on our pillows every day!! We then met up for a drink in the bar had a couple of very strong vodkas the measurements are very generous which was great!!

We got very friendly with the animation team and were always roped into doing every activity going we had a fantastic time with them.

The resort itself is beautiful especially the medina on a night lots of live entertainment going on and the hustle and bustle of the shops you can get real bargains just never except the first price they say you have to halve it.

All in all it is the best holiday we have been on yet will definitely return in the future was very sad to come home.

When we arrived at the hotel we were amazed at how clean the hotel looked and how friendly the staff were at reception. We were told to leave our suitcases at reception as they had bus boys to bring them up to your room. (We had never had this service before.)

The room was very presentable there were flowers on the bed and everything was tidy we had a family room which meant me and my sister had a separate room to my mom and dad which was great! The bathroom was quite big and the toilet was a separate room connected to the bathroom. We had a look round the hotel and couldn't get over how big the pool was it was very busy with people sunbathing on lilos.

It was convenient that there was a snack bar close to the pool that would serve food at lunchtime.

The animation team were the best they were so friendly and would try and get you involved in all activities they even dragged me to play archery and I won!!! I also got involved in three of the shows they put on in the evening which was good for fame! The entertainment was excellent some nights it would be the animation team entertaining and other nights it would be professionals but at the end of each night they would do there club dance which was really fun to do. They would also do mini disco every night for the kids which was enjoyable to watch!!!

The food was good there was a variety and it was a buffet so yyou could help yourself. This hotel was the best I

The reception area to this hotel is very impressive and reception staff are helpful. The hotel is kept very clean and tidy. It's worthwhile having a good look round the hotel when you first arrive to find out when the various bars and restaurants open and to find out what's going on.

The rooms are cleaned daily and towels changed every day. Flowers were left on the bed and round the sink. If you left your nightware on the bed, the maid would arrange it into various shapes!

The animation team work very hard, from early morning until late at night. There is a full programme of daily activities. They are friendly and put on some good shows in the evening. If they don't do them themselves, then they bring in a professional company.

The hotel manager is always walking round the hotel and will stop to ask if everything is OK.

The food is excellent with plenty of choice and variation. The only thing was that for our second week, a lot of English people came into the hotel and the food went rather bland! The food was still good, but rather disappointing after the first week.

The waiters and bar staff are friendly. If you give them a small tip every now and again, doesn't have to be much, you will find that you will get a better service from them.

Cleanliness - Absolutely spottless, couldn't fault it.

Food - The first week was great, however the second week didn't have as much on offer, on the whole very nice.

Location - Not bad I suppose

Staff - Extremely nice and very friendly with a few exeptions.

Entertainment - No bad during the day however at night time it wasn't that great.

We would definately visit the Chich Khan Again

We had read the reviews before leaving and had a few reservations as this was our first visit to Tunisia. These were unfounded.

We had a three hour transfer and arrived at 11pm, but were offered refreshments as we checked in, which was quick and efficient.

The room was large, clean and comfortable and we had a large balcony overlooking the pool!

The staff were friendly and helpful and even the guys who booked trips in the lobby were always cheery and talkative and you didn't have to book through them although their trips were excellent. In fact we went quad biking twice with them and got discounts the second time!!!

During our stay, the hotel manager was in attendance in the dining room at diner and he was asking men that wore vest tops to go and change for dinner, so be warned!!

The pool area was very popular and to get the best loungers you did have to be an early riser, but we took it in turns with other guests.

This is the first time my kids didn't go to kids club as they are now too old, but there was plenty to keep them occupied especially the rumour about the dead body in the green lift!!!!????

All in all we had a fantastic holiday at the Chich khan and will be going back soon!!!

Stayed at hotel in middle of June with family

Pulled up after terrible experience in airport, basically other travellers mainly French just walked up to immigration instead of queueing up like all the British.

When reached hotel took a sigh of relief, hotel looks magnificent and nearly is.

Food ok but needed varying more and more choice for kids, does have kids buffet but not much choice, mainly pasta and fish with bones in etc ...not good for a 18 month old...Saw manager every day and night for two weeks (this surprised us)...the man never sleeps, he is very helpful and always has a big smile for the whole family.

The pools were very nice but very busy, same as the pool bar and main hotel bar.

Only went into night club to watch an animation show due to bad weather(got bit3 times in 5 mins).

The rooms were lovely and the maids are angels, they changed the beds everyday (due to leaky baby bottles) and even folded clothes we couldn

All inclusive not brilliant in this hotel, have been to Tunisia 3 times previously and this hotel was no way 4*, I would rate it as definately 3*. The hotel is no where near the beach, you have to go out of the hotel complex, across two busy wide roads and then walk along a prom, before you get to the private section of the beach allocated to the hotel. When we got to the beach the beach bar was not open, so you could not get a drink and the free sunloungers were disgraceful, you would be better laying on the sand, as they sagging and in need of replacement.

Buffet area on restaurant was very small for size of hotel, food was limited but was always hot. Takes a lengthy amount of time to be replaced when items had run out. The hotel was clean,but towels, bedding, carpeting and general decor needed updating.

Hotel full of kids, even in term time, sun longers by the pool are limited, you have to get up early to get one, by 10.30 the area is packed, with only a few inches in between people. The garden area is your best bet if you want to try and relax.

We expected a number of bars to be serving, but only one bar was open at any time and the pool bar does not serve spirits only wine,beer and soft drinks. Even this
stopped serving beer on the last day of our holiday as they run out at 11.30 in the morning. The queues in the evening were rediculous.

Entertainment in this hotel, was very poor and based in the disco which is in the cellar. There is a small bar, but no windows, air conditioning and the heat is terrible after 10 mins we left, we asked the animation
guy way it was not outside and he said it was to cold!!
The temperature at night was at least 17.

All in all we were very disapointed with this hotel and the rating it has been given is definately too high. After staying in other Iberostar hotels this is not up to standard. After the first night er asked the rep to move us, but she could only offer us Half Board at extra cost or to a 3* hotel at no extra charge, but our arguement was we had paid 4* price and that was what we wanted. After consideration and with little choices we decided the better the devil you know,we only had a week there thank god and we refer to this holiday as a week at Butlins. If you are going for a relaxing holiday without any kids, then re consider your booking. This hotel is definately not as the brochure states.

We would not recommend this place to anyone and can not stress enough how misleading Thomas cook have made the place sound.

A final word of warning, if you are allocated room 1434 on arrival do not accept it, we did and on our first night at 11.00pm the disco starts and you will not get any sleep until at least 2.30-3.00, this room is directly above the disco. The management of this hotel are then unhelpful in moving you and promise every day, in the end we had to get the rep involved, she did get a result, but not a good start to our hols.

After reading other reviews on this hotel I was totally dreading going. But, the food was fantastic, we were offered a vast range of foods all of which we could get at home, just cooked a little differently. After all we were in a different continent!

As this hotel boarded guests from several countries I'm sure there was something to suit everyone.As for the quality, it was superb,the presentation also deserves 5 star plus! At lunch and dinner we were offered two areas where we could dine, the snack bar which served the usual burgers, pizzas salad etc and the restaurant which as I said previously offered a vaster range.We all had more than our monies worth at this hotel.

On our first night we were met by the manager who explained how the dining room operated, (eg order your drinks and this reserves your table.)and also told us any problems at all and go straight to him and he would sort them. He was in the restaurant at every meal time and went around every table making sure we were all happy!After a couple of visits the waiters knew us and we didnt even have to ask for our drinks.All the waiters and staff in this hotel were terrific what ever they are being paid is'nt enough.

Our rooms were spotless on arrival and every day the maid came in and changed our towels and cleaned our room even if it did'nt need it.On entering our room we were amazed at the care and attention they gave, even making the beds, arranging flowers on them and patterns in the bedding. Absolutely fabulous!

We had a room facing the pool area and the entertainment was just underneath outside but as it finished at 10.30 it was not overly noisy,just holiday makers having fun! The entertainment team were fab! Going out of their way to try to get you to join in every activity.
At night the entertainment was outside tho some nights it was a bit cool and a light jacket would be needed.But overall the entertainment was very good.

We were really sorry to leave at the end of our holiday the staff made us so welcome and were all really friendly. The bar staff were very efficient and hardly any queues at all and most of the time had our drinks set up before we even asked for them! The waiters were very friendly and constantly clearing tables and replacing dirty ashtrays.

We left behind some very good,new friends! Would we go back again? Do you really need to ask! We truly did'nt want to come home.

The hotel in general would not score a four star rating if you based it upon UK standards it

The Iberostar Chich Khan was a lovely hotel, with friendly staff and good activities.

The food was nice, with lots of variety at the all-inclusive buffet. There was perhaps not enough choice for kids, but there was basics like chips and pasta. Drinks available were also very good.

We found the hotel to be very clean, and the maid service every day was excellent. The pool area was very nice, and the activities provided were entertaining. The only problem with the hotel was that it maybe did not provide enough in the way of childrens entertainment, but then we went at the beginning of May so it could have improved at high season.

The main thing that struck me about this hotel was its relaxed atmosphere and really friendly staff.