This is no five star hotel. The whole place is dirty and needs some TLC. The lobby toilets were never cleaned, our bathroom had mould growing all over the shower curtain, the bath plug was attached with string.
the food was tepid and if you arrived after the Russian invasion you were left with the pickings. The pool are was fine but the beach area was awful with large rocks impeding entry to the water. Be up early to bag your lounger (albeit not allowed)Towels are changed every three days. 3pm= ice cream time and 4m= Tea time!

We stayed in the Phasalis Princess in Tekirova,I think the driver got lost going to the hotel from the airport as it took three hours in a bus.The hotels grounds were beautiful and very well kept,the food was very good and plenty of it, the chefs and restuarant staff were very friendly and helpful.The bar boys were dedicated, friendly and helpful. The domestic ladies were always smiling and daily changed towels and presented them on your bed in the shapes of birds with colourful petals, the rooms were basic but clean.The hotel did serve bacardi which I was surprised at as it is usually their local brand or none at all, the all inclusive was for 12 hours rather than 24, the bars closed around 11 at night and there was a lack of entertainment, there was an American bar that stayed open till 2400, after that you had to go to bed as the gates were closed from the hotel onto the beach at night so you couldn't get out. There was security to the entrance of the hotel which led to the town . We never seen a holiday rep all the time we were there. The location of the Hotel was beautiful with a mountainous background, and a lovely sea view. The pools were lovely and clean, and sunbeds were available I suppose that was because it was a quieter time of year. The entrance to the hotel and the ground pools and restuarants were lovely and I would give them a 5 star the rooms very clean but more 3 star. The entertainment team tried there best to entertain but this was quite poor, we went to the amphi theatre within the grounds for an hour a night and that was all there was. The beach was ok there was a pizzeria, bar and burger stand which was very good as you didnt have to leave the beach and go back up to the dining room at lunch time. There was motor sports available, I was very impressed with the cleanliness of the grounds and pools.

We were very disappointed with the hotel, it is advertised as 5* I would say 2* or maybe a 3* Very dated d

Myself and my mum went on holiday as we needed a break from everyday life. We flew into Antalya airport and the transfer time was much longer than Thomas Cook had advised us. It took approx. 1hr and 45mins.

The private beach was clean but shingle made it unenjoyable and there were huge rocks in the water.

On arrival the bellboy waited around tapping his foot for a tip which we weren't too happy with as I believe it should be our choice whether to tip or not. Our room was certainly not 5 * quality. There were stains on the chairs and carpets and hair in the mini bar... this was obviously overlooked by the maids. The glasses in the bathroom looked like someone had spat toothpaste into them. The air conditioning didnt work properly and was really noisy. The beds were really uncomfortable and pillows were really flat. I have stayed in many 5* hotels and this certainly wasnt 5* standard.

The food was really strange. They definately cater for the Russians as there was options like peas, carrots and cauliflower for Breakfast!!!! Lunch and dinner was better but everything was very watery. Watch out for the Russians pushing in and being rude. They obviously dont understand what a queue is! They also are very greedy with fruit and leave little for other guests, but worst of all, they dont even finish it and waste most of it!!!

The staff were really nice though and nothing was too much trouble. The pool area was clean and there was never much of a queue at the bars. The maids did make an effort towards the end of the holiday with making animals out of our towels on our beds. There was much entertainment to be had watching the diving instructor Alex prancing round the pool.... nice eye candy for sure!!!

Entertainment in the day and evening was poor. There was little to do and the animation team had little on offer other than bingo, a few nights of karaoke and a kids club. If it rains dont expect any entertainment at all!!! Dont choose this resort if you are looking for a busy holiday!!! There is little outside the hotel other than a few shops. You have to get a bus to anything that resembles a nightlife. Watch out for expensive restaurants outside the hotel, especially in Kemer. (We paid

Phaselis Princess Hotel-it's a dream come true. My family and I, visited this hotel, and felt like VIP guests. It was our first visit to a 5* hotel and it was absolutely beautiful. We went all inclusive, and found that the selection of drinks at the bar were very helpful. The hotel was overall spotless, and the rooms were cleaned daily, also having fresh towels, bed sheets, and pillow cases delivered every day. Surprisingly, there wasn

Have just returned from a weeks holiday from here and it was amazing. The hotel is full of Russians who are quite rude, but the staff and food make up for it. We stayed in the apartments which are a 15min walk of a courtesy us away and only british tourists stay here. Not much nightlife around very quiet town, but would definately go back. Treated like a celebrity!

Fantastic hotel with a great choice of food. This was our first all inclusive so we were a bit vary about the food and drink in case we had to spend extra money eating elsewhere. We never stopped eating and there are so many different options to choose from each night.

The hotel rooms are slightly small but clean enough. The entertainment was fine at night and very lively during the day if you had the energy.

The only down side we found was the vast numbers of Russians. I can honestly say I have never met a ruder more obnoxious group of people. All the other English speaking guests we spoke to said the exact same thing. They were all having a great time, finding the food good but were amazed by the rudeness of the Russians. They would continually jump in front of you at any point and ignore queues. In the pool ojne group played volleyball with a proper ball smashing it everywhere and on one occasion their ball hit a small child and they all laughed. All the Russians had a really arrogant attitude to fellow guests (who they seemed to think were not as important as they were) and a disgusting attitude towards the staff who they treated like skivvies. They clicked their fingers at them and expected them to treat them like royalty. The staff invariably did which suggested the hotel might be Russian owned as they certainly seemed to get preferential treatment. The only fun side was their dress sense. Hawaiian shirts it seems are a fashion item in Russia along with Bermuda shorts, long white socks and white shoes.

This is the second time we have visited this hotel and we will return again.
the all inclusive package is second to none and such good value for money.The mini-bar is stocked daily, drinks served until 2am, high quality icecreams, fruit smoothies all at no extra cost.The food is of a high quality and the service is excellent.Forgot to mention Turkish coffee, tea, liquors and fruit flavoured bongs served above the captains bar every night, along with candlelit tables, waterfalls and authentic Turkish music, again at no extra cost.
The hotel is spotless as is the pool area, beach. rooms and restraunts, with beautifully well kept gardens.
The food is excellent and plentiful.The ala,cart restraunts cost

We have just returned from a 7 night stay in the Phaselis Princess Hotel in Tekirova. We found the hotel excellent and very clean.

We found the food varied and very tasty. Visit the seafood restaurant if you get the chance. You pay

This was our first time 5* all inclusive and the only complaint I could make to the rep was that I had no complaints! The food was great, weather hot, the staff were lovely, friendly and couldn't do enough to help. I agree with the previous report in that we too found the Russians surly and rude. Personally we had no problems but they treated the Turkish staff badly and rudely.
The hotel room was cleaned thoroughly every day, and the mini bar topped up.
We loved the nice touches of having champagne delivered to us by the staff at our sun beds in the afternoon. The kids - teenagers, loved the disco and the slides and the watersports and diving off the pier. We felt it was a very safe complex for the kids to be in and could therefore relax ourselves.
Of course there was the sunbed march in the morning with towels, seems unavoidable whereever one goes these days. Again, the Russians seemed to think they could just have sunbeds whenever they decided to take one away from anywhere!
The variety of food was amazing, fresh all the time, the omelettes in the morning were fab, the grilled meats delicious and the watermelon out of this world.
Drinks flowed and ice creams delivered in the afternoons followed by afternoon tea and cake.
It was hard but somebody had to do it!!
The private beach was locked up from us at night which was a bit of a disappontment to us but one could have walked out of the hotel and on to the public beach if one had really wanted to, but it would have been nice to have a stroll along the beach at night.
It was good that the armbands meant my 16 year old could not buy alcohol without me knowing about it, the staff being kind but strict about this.

All in all a fantastically relaxing HOT holiday which we all enjoyed for different reasons.
The airconditioning worked very well and what a blessing.