45 Reviews
Traveller Rating
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Excellent15
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Very Good16
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Good6
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Average6
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
21 years 4 months ago
We have stayed at this hotel for the last three years.First year without kids and the last two with them. It is a superb family hotel and very welcoming. Food is superb and drinks are OK albeit a bit more variety would be good. The rooms are only 3 or 4 star but exceptionally clean. The only complaint would probably be the interest of the JMC reps who are about as much use as a chocolate teapot - just trying to flog trips! Don't bother with the first day meeting as everything can be figured out for yourself. We found it a great place for families and we're going again this summer!
Travel operator: JMC
Recommended
21 years 4 months ago
This hotel is the best i have ever stayed in..the entertainment is fantastic the staff really make your holiday..it is worth trying all the restaurants on site as the food is great..the theme pool with 2 slides are only open for 2 hrs a day but must not be missed.the only down side for me was the alcohol was watered down.the rooms are small but very clean...
We made lots of friends with the staff including echo,umit and the pool man mustafa who was always there with a smile...we think so much of this hotel we are going back july 2004...5* it is
We made lots of friends with the staff including echo,umit and the pool man mustafa who was always there with a smile...we think so much of this hotel we are going back july 2004...5* it is
Travel operator: JMC
Recommended
21 years 5 months ago
This was supoosed to be a 5* hotel - i don't think so - had better food & entertainment at a 4* in Olu deniz (Hotel Olu Deniz resort). We did go later in year (by a couple of weeks) than usual - so eat may have been a factor in our general lack of enjoyment (compared to previous visits to Turkey). Hotel was clean (we stayed in main hotel) & though room was big enough for 3 (2 adults & 13yr old daughter) the bathroom was poky - marble floors & wet feet & poor manouverability don't mix well. definately not 5* accomodation - didn't see any of the (larger) rooms in annex (looked o'k from outside) or facilities in 'Orange apts' - except from outside - though they looked dire (from outside - definately not 4*). Hotel was rather isolated in that the local area was not very well developed (though it is being worked on I believe)& a lot of the adjoining beaches were 'private' & like our hotel had security - so couldn't move about much unless you went into the village - which was to be avoided unless you like being pestered to go into shops etc. A simple 'no thankyou' (even in Turkish) didn't help sometimes - which I have not experienced before in Turkey.
Food was boring - not much variety & few if any Turkish dishes - had 3 speciality restaurants (one 'free' visit per holiday - italian & Fish & turkish & a 'silver service' (couldn't access that as daughter too young) Fish restaurant was nice - though we didn't eat everything - after tasting (but others might like. Entertainment - piano & singer - good voice but not our type of music. Italian restaurant - it was my birthday & they put on extra's for us but got some surprises e.g. the 'steak' was more like sliced roast beef - still tasty though. Entertainment boring - was going to say unless you are old but i am in my 50's & some would say that was old. Turkish restaurant(& entertainment was good). For the unadventourous (or kids) there was a 'snack bar' serving the usual chips, burgers, pizza's etc (& siome 'Turkish' dishes (e.g. their version of Pizza) which also had a gril for fresh meat & fish (which was generally very nice). we tended to use this rather than the restaurant proper as the food there tended to be luke warm & with even less choice than the 'snack bar'
Staff friendly & those that couldn't speak english - got someone who could if we needed help. Generally though hotel was more geared to Russian & German & other European guests rather than British. No complaints about that but if they wish for british guests then they need to get more staff who can speak the language (first hotel I went too in Turkey - only 4* had staff who could speak English, Russian, German Italian & other European languages - *& it was much cheaper & nicer food)I am not critizing staff here - they did their best - but critizing mangement. However the then rep (a nice scottish bloke) could speak Turkish & did his best - very helpful & informative
daughter enjoyed entertainment (especially disco - which was in a sound proof basement)but generally -except for a couple of shows - we found it to be of poor quality - even compared to Lykia World (previous hol) which we thought was dire. However there were free bsnana boat & other rides from the beach at certain time each day - si daughter took advantage of that & enjoyed it. Otherwise u had to pay. Went on only two trip - boat ride to Islands - paid extra - enjoyed that & food was nicer than in hotel.
However although I said i wouldn't visit the hotel again this is because it didn't compare favourably with other visits especially given the * rating - if it had a 38 0r 3*+ then i would say yes good value for money. Also i think a big problem was the fact that the hotel hadn't geared itself up for visitors from England in relation to language problem only. Also there were some guests whom i think were russian (but can't be sure) who were very obnoxious - getting drunk every night etc. (Hotel security eventually did something. Finally my one complaint re; the 'International drinks' aspect of the 'all inclusive' - the white rum definately wasn;t Bacardi - even if it came out of a bacardi bottle (I was jealous of the drunks. I can't speak for the other 'international brands'
Food was boring - not much variety & few if any Turkish dishes - had 3 speciality restaurants (one 'free' visit per holiday - italian & Fish & turkish & a 'silver service' (couldn't access that as daughter too young) Fish restaurant was nice - though we didn't eat everything - after tasting (but others might like. Entertainment - piano & singer - good voice but not our type of music. Italian restaurant - it was my birthday & they put on extra's for us but got some surprises e.g. the 'steak' was more like sliced roast beef - still tasty though. Entertainment boring - was going to say unless you are old but i am in my 50's & some would say that was old. Turkish restaurant(& entertainment was good). For the unadventourous (or kids) there was a 'snack bar' serving the usual chips, burgers, pizza's etc (& siome 'Turkish' dishes (e.g. their version of Pizza) which also had a gril for fresh meat & fish (which was generally very nice). we tended to use this rather than the restaurant proper as the food there tended to be luke warm & with even less choice than the 'snack bar'
Staff friendly & those that couldn't speak english - got someone who could if we needed help. Generally though hotel was more geared to Russian & German & other European guests rather than British. No complaints about that but if they wish for british guests then they need to get more staff who can speak the language (first hotel I went too in Turkey - only 4* had staff who could speak English, Russian, German Italian & other European languages - *& it was much cheaper & nicer food)I am not critizing staff here - they did their best - but critizing mangement. However the then rep (a nice scottish bloke) could speak Turkish & did his best - very helpful & informative
daughter enjoyed entertainment (especially disco - which was in a sound proof basement)but generally -except for a couple of shows - we found it to be of poor quality - even compared to Lykia World (previous hol) which we thought was dire. However there were free bsnana boat & other rides from the beach at certain time each day - si daughter took advantage of that & enjoyed it. Otherwise u had to pay. Went on only two trip - boat ride to Islands - paid extra - enjoyed that & food was nicer than in hotel.
However although I said i wouldn't visit the hotel again this is because it didn't compare favourably with other visits especially given the * rating - if it had a 38 0r 3*+ then i would say yes good value for money. Also i think a big problem was the fact that the hotel hadn't geared itself up for visitors from England in relation to language problem only. Also there were some guests whom i think were russian (but can't be sure) who were very obnoxious - getting drunk every night etc. (Hotel security eventually did something. Finally my one complaint re; the 'International drinks' aspect of the 'all inclusive' - the white rum definately wasn;t Bacardi - even if it came out of a bacardi bottle (I was jealous of the drunks. I can't speak for the other 'international brands'
Travel operator: JMC
22 years 3 months ago
I went to the Phaselis Pincess on May 21st 2002. It is a five star hotel on the Turkish coast. The staff where very helpfull and kind & tried to speak as much English as possible. The rooms where plenty big enough but the air conditioning was noisy. The food was nice and there was plenty of it, you could eat all day! The drinks were ok apart from the water was warm at some bars. Durin the day time there was plenty of games by the pool or on the Beach. At night time there was a show in the open top theatre. There was a disco every other night that was on untill 2am.
Travel operator: JMC
22 years 4 months ago
VISITED HOTEL 16/7/02. STAFF FRIENDLY,BOOZE GOOD AND FOOD GOOD. ALTHOUGH THIS IS A 5 STAR ALL INCLUSIVE, THE ROOMS ARE NOT 5 STAR ACCOMODATION. CLEAN ENOUGH BUT SMALL. THE TIMES FOR MEALS ETC ARE VERY REGIMENTED AND ARE STRICTLY ADHERED TO, BUT OVERALL IT IS A CRACKING GOOD HOTEL.
Travel operator: JMC
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