45 Reviews
Traveller Rating
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Excellent15
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Very Good16
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Good6
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Average6
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 3 months ago
the hotel was very crowded and appeared not to cope with so many people.We found the rooms small and shabby,not like a 5* hotel sould be.Food in big quantities but poor quality, i and the children ate mainly salads.The Hotewl caters for eastern europeans very few british guests.
The beach area is small and cramped.
I will not be returning, if you value quality choose another hotel.
The beach area is small and cramped.
I will not be returning, if you value quality choose another hotel.
Travel operator: thomas cook
17 years 3 months ago
All inclusive is great value for money. Excellent, high quality food and drinks served in abundance throughout the day and evening. Mini bar stocked daily, all inc drinks server until 2pm on disco nights.
Exceptional cleanliness throughout the hotel, including the pool area, beach and extensive gardens.
Amazing food of high quality, beautifully presented, always hot and fresh.
Set in a quiet area with enough shops and a great market on a saturday to keep you busy.
Located directly on a private stretch of beach, this hotel is perfect for people who like everything to be easily accessible.
The hotel staff are eager to please, friendly and efficient. The Turkish people are wonderful!
There is plenty of entertainment to suit all tastes. It does however have an international flavour, so be prepared for anything.
One night there was a foam party on the beach!
Yes,yes,yes, yes, we are returning July 08.
Exceptional cleanliness throughout the hotel, including the pool area, beach and extensive gardens.
Amazing food of high quality, beautifully presented, always hot and fresh.
Set in a quiet area with enough shops and a great market on a saturday to keep you busy.
Located directly on a private stretch of beach, this hotel is perfect for people who like everything to be easily accessible.
The hotel staff are eager to please, friendly and efficient. The Turkish people are wonderful!
There is plenty of entertainment to suit all tastes. It does however have an international flavour, so be prepared for anything.
One night there was a foam party on the beach!
Yes,yes,yes, yes, we are returning July 08.
Travel operator: thomas cook
Recommended
17 years 6 months ago
We found the hotel to be very clean, tidy and well looked after.
There was always a good selection of food available through out the day, watch out for the Russians.
We really liked the hotels location we enjoyed seeing the real Turkey and not just the English orientated parts.
The hotel staff were fantastic, they were so friendly, helpful, nothing was to much trouble, and they kept the place so clean, we made good friends with some of them.
The entertainment team were a great laugh, we had fun playing the pool games. There wasn't much entertainment at night but we were there just as the season was starting so there wasn't many in the hotel which is probably why it was limited.
Yes we are going back next year were going to try a bit later on in the season, ie. begining of August instead of the first two weeks in May.
There was always a good selection of food available through out the day, watch out for the Russians.
We really liked the hotels location we enjoyed seeing the real Turkey and not just the English orientated parts.
The hotel staff were fantastic, they were so friendly, helpful, nothing was to much trouble, and they kept the place so clean, we made good friends with some of them.
The entertainment team were a great laugh, we had fun playing the pool games. There wasn't much entertainment at night but we were there just as the season was starting so there wasn't many in the hotel which is probably why it was limited.
Yes we are going back next year were going to try a bit later on in the season, ie. begining of August instead of the first two weeks in May.
Travel operator: THOMAS COOK
Recommended
18 years 3 months ago
Hotel... hm... is rather good, but still has lots of troubles!
Food is ok, but lunch is the worst one! Chips, burgers, spaghetti - Lots of it! Though it wasn't a big problem.
One of minuses is that about 90% of tourists in hotel are from Russia or Ukraine.
I didn't attended any entertainments.
In general still a pretty hotel
Food is ok, but lunch is the worst one! Chips, burgers, spaghetti - Lots of it! Though it wasn't a big problem.
One of minuses is that about 90% of tourists in hotel are from Russia or Ukraine.
I didn't attended any entertainments.
In general still a pretty hotel
Travel operator: Anex Tour
Recommended
18 years 5 months ago
We stayed in the Princess Orange apartments, they were very clean and rooms were cleaned daily, fridge contained bottled water, sparkling water and fanta, we did not have a kettle which was a bit disappointing, but towels were supplied and extra towels for use at the pool.
Breakfast was omlette, boiled eggs, pancakes,cornflakes, cake meats pastries etc.
It was nice to see that the pool was tested twice a day every day.
Staff were great especially Akif, Okesh and Karen the rep was really friendly staff will do anything for you and nothing is too much trouble, lunch at the apartments was disappointing burger, pizza hot dogs and chips thats it .
apartments are in the middle of a residential area and it was great to see the real turkey.
Evening meals served at hotel and we got there early as Russians dominated the place and would grab every table if you did not get there first, and they push in the queues right in front of you so be assertive and don't let them do it to you. Food varied but quite oily, fish, chicken turkey.
Cocktails by the pools yummy. Great pools for the kids but the beach had a texture of cat litter very sharp on the old feet.
Saturday market great but barter like made, 15 minute walk to main hotel or 3 minutes by bus which is free.
Brilliant holiday will go back.
Breakfast was omlette, boiled eggs, pancakes,cornflakes, cake meats pastries etc.
It was nice to see that the pool was tested twice a day every day.
Staff were great especially Akif, Okesh and Karen the rep was really friendly staff will do anything for you and nothing is too much trouble, lunch at the apartments was disappointing burger, pizza hot dogs and chips thats it .
apartments are in the middle of a residential area and it was great to see the real turkey.
Evening meals served at hotel and we got there early as Russians dominated the place and would grab every table if you did not get there first, and they push in the queues right in front of you so be assertive and don't let them do it to you. Food varied but quite oily, fish, chicken turkey.
Cocktails by the pools yummy. Great pools for the kids but the beach had a texture of cat litter very sharp on the old feet.
Saturday market great but barter like made, 15 minute walk to main hotel or 3 minutes by bus which is free.
Brilliant holiday will go back.
Travel operator: jmc
Recommended
18 years 5 months ago
Maybe for someone hotel seams old, but nevertheless it is very quite, good and with mild atmpsphere.
I like phaselis design...
Food is OK for such money, but lacks of fresh juices...and strawberries...
Hotel is exactly on the finest beach...with clean water with wish...
Entertainment is for people who do not like too much noise and energy...just an animation...
Travel operator: Teztour
Recommended
18 years 5 months ago
I really injoyed this hotel. The hotel was very clean and loads of entertainment for the kids.
The food was marvelous and a lovely choice.
The food was marvelous and a lovely choice.
Travel operator: first choice
Recommended
18 years 6 months ago
We stayed at the Orange apartments, the standard of cleanliness was high both here and in the main hotel complex.
Lunch and Dinner was excellent, breakfast at the apartments could of been more varied.
The apartment location was at the top end of the main road from the phasellis princess hotel, you could either get a bus or walk down, bus took 5 mins, walking took 10-15mins. We did think that maybe at busier times there would need to be more buses laid on.
Both apartment staff and hotel staff were probably the most friendly and helpful people we had ever met at an holiday destination, nothing seemed to be to much trouble.
Entertainment wasn't always good, even so neither was it bad all the time,We did think that in busier times there would probably be more laid on. Saying that the children did seem to be well catered for.
Our rep was the most disappointing part of our holiday, apart from seeming to just want to sell trips, we saw very little of her, and if we needed information, we sought it from hotel and apartment staff.
All in all we had an excellent holiday, will definitely be returning. Turkey is a beautiful country, steeped in history with the friendliest people you could hope to meet.
One thing to be aware of in Turkey, is although their currency is Turkish Lira, they much prefer you to pay in either Euro's, Sterling or even dollars!!
Lunch and Dinner was excellent, breakfast at the apartments could of been more varied.
The apartment location was at the top end of the main road from the phasellis princess hotel, you could either get a bus or walk down, bus took 5 mins, walking took 10-15mins. We did think that maybe at busier times there would need to be more buses laid on.
Both apartment staff and hotel staff were probably the most friendly and helpful people we had ever met at an holiday destination, nothing seemed to be to much trouble.
Entertainment wasn't always good, even so neither was it bad all the time,We did think that in busier times there would probably be more laid on. Saying that the children did seem to be well catered for.
Our rep was the most disappointing part of our holiday, apart from seeming to just want to sell trips, we saw very little of her, and if we needed information, we sought it from hotel and apartment staff.
All in all we had an excellent holiday, will definitely be returning. Turkey is a beautiful country, steeped in history with the friendliest people you could hope to meet.
One thing to be aware of in Turkey, is although their currency is Turkish Lira, they much prefer you to pay in either Euro's, Sterling or even dollars!!
Travel operator: Thomas Cook
Recommended
18 years 6 months ago
Stayed at the Orange Appts for the last 6 years.
This year wa very disappointed with the Hotel.
Food was Chicken,Turkey or Fish every night. (was told Russians can't eat Lamb as it is too rich for their stomachs). FULL of Russians, everything seems geared towards the Russians here this year. Very different from the other years so dissapointed don't know if we will return.
Staff at Appartments fantastic & make our holiday every year Rep Karen was fantastic best yet even arranged Quiz nights at the appts. Best thing is the appts are ALL ENGLISH, so no problems with the language with staff.
This year wa very disappointed with the Hotel.
Food was Chicken,Turkey or Fish every night. (was told Russians can't eat Lamb as it is too rich for their stomachs). FULL of Russians, everything seems geared towards the Russians here this year. Very different from the other years so dissapointed don't know if we will return.
Staff at Appartments fantastic & make our holiday every year Rep Karen was fantastic best yet even arranged Quiz nights at the appts. Best thing is the appts are ALL ENGLISH, so no problems with the language with staff.
Travel operator: Thomas Cook
Recommended
19 years 1 month ago
We stayed in Princess Orange Apartments, Which we were told upon booking that they were just off a larger complex.
When we got there we were in the middle of a residential area about half hour walk to the main larger complex. I wouldn't advise couples to stay in this apartment as it seemed to be mainly families who let their children run riot all around the complex on the marble flooring.
The only food you got were eggs, eggs, and more eggs for breakfast, lunch was basic hotdogs or pizza, dinner you had to go to the main hotel.
Upon returning from you meal and entertainment if you got back after 11 you couldn't even get a cup of tea or coffee as the machine was locked up and there was no kettle in the room.
One last detail we saw in the news that bird flu had been found in Turkey but nothing was said by the rep when we got there and as we arrived in the middle of the night was rudely awoken by several cockerels. when we walked to the main hotel we realised that we were in the middle of a residential area in which every garden had at least one cockerel and about 15 Hens.!
When we got there we were in the middle of a residential area about half hour walk to the main larger complex. I wouldn't advise couples to stay in this apartment as it seemed to be mainly families who let their children run riot all around the complex on the marble flooring.
The only food you got were eggs, eggs, and more eggs for breakfast, lunch was basic hotdogs or pizza, dinner you had to go to the main hotel.
Upon returning from you meal and entertainment if you got back after 11 you couldn't even get a cup of tea or coffee as the machine was locked up and there was no kettle in the room.
One last detail we saw in the news that bird flu had been found in Turkey but nothing was said by the rep when we got there and as we arrived in the middle of the night was rudely awoken by several cockerels. when we walked to the main hotel we realised that we were in the middle of a residential area in which every garden had at least one cockerel and about 15 Hens.!
Travel operator: JMC
Recommended
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