44 Reviews
Traveller Rating
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Excellent11
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Very Good19
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Good9
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Average5
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: thomas cook
Travel operator: travel republic
The breakfast was a joke this time with hunt the clean cup and finding a butter portion that was not rancid, The pool area was disgusting with a dangerously rusted and sharp manhole cover right by the pool edge and lots of ctracked and broken tiles. The kiddies pool was mouldy and black around the plastic edging with weeds growing out of them, the adult pool on the last day was so cloudy you couldn't see the bottom, after a few complaints to the rep they cleaned the pool area and added chemicals to the pools. The rooms are still very basic but are kept as fresh and clean as they can be(unless of course the male staff were using them for their night activities which they did!) by the fabuolous cleaner girl who always had a smile and a hello for you. It was like some of the staff knew the season was coming to the end, were not bothered and just wanted to go home.
This hotel needs some serious maintenance before next year (or a bulldozer) so NO we won't be going back there again as for a few pound more you can stay in better places, oh and a tip for the managers BUY SOME LIGHT BULBS!!!!
Travel operator: Thomas Cook
Travel operator: freedom direct
The restaurant/pool side staff are absolutely outstanding,fantastic fun every night, they are brilliant at their job and aim to make your holiday memorable. They are wonderful with kids and adults alike and completely made our holiday.
We had 3 birthdays in our party while we stayed here and the staff went out of their way to make each memorable, they provided fireworks, decorations and even a belly dancer!
Their turkish night was fantastic, loads of entertainment and even a camel turned up!
If you don't stay at the Elif you should at least go along for a meal and experience the hospitality of Ferhat, Hussain, Robbie, Tiny, Joseph, Yuksell, Spikey, Sergio and all the other guys who work so hard. We had a very emotional send off from the Elif and felt we had made friends for life with these wonderful guys.
Travel operator: Goldtrail
Travel operator: thompson
Location of hotel excellent would certainly stay here again.
Travel operator: Thomas Cook
Travel operator: thomas cook
The hotel was fairly basic but clean with a lovely pool and free air conditioning. Breakfast again was pretty straight forward bread, jam, eggs etc again pretty standard. It's right on the beach so is in a great spot.
What really made the holiday for us were the staff. From the first day everyone made an effort to get to know you and they we were amazed how they seemed to know everyone, remembered names and everything about people. They were chatty round the pool and were just genuinely keen to be friendly. We had no intention of spending most of our holiday around and about the hotel but we ended up drinking regularly in the bar at some point of most nights, had lunch there most days and a few evening meals as it was easy and the food was excellent! There is no formal entertainment as such except for the Turkish night however we often ended up with impromptu dancing from the staff and anyone they could drag out of their seats! The Turkish night was a good night and we were also there for the football semi final which they sadly lost but the atmosphere was great, especially as half the guests around the pool had been roped in to blowing balloons up all afternoon!
I would recommend the hotel to anyone really there was quite a mix of guests of varied age ranges and some families everyone mixed in well the staff behave the same way with everyone and all seemed to be really fond of the kids.
The current management and staff are aware of last years poor record and most of them remember the reputation from working in other hotels and bars that year and are making a huge effort to turn it around.
I think they are doing a great job and want to say a massive thanks to them all especially Ferhad, Robbie, Huseiyn and Musti for a fantastic holiday, can't wait to go back!!!!!!
Travel operator: Thomas Cook
Three of us shared a decent sized room which was clean and came with free air conditioning. The beds were made daily and floors cleaned with new towels every few days. Although the rooms are basic they were more than comfortable for our week long stay.
As as been detailed below, the restaurant and hotel are under new ownership and new management has been brought in. Over the weeks stay we spoke with most if not all staff working in either the hotel or restaurant/bar and I have to say they are all lovely. Nothing is too much trouble and you feel their main focus is to make sure you have a good time. They are all very chatty and friendly but never pushy or in your face.
The staff really made our holiday and we spent a lot of time around the pool and eating or drinking in the restaurant. Every meal we had was to a very high standard (I would recommend the Fish in Rock salt to all fish lovers). The entertainment was also excellent, we stayed for the Turkish night in the bar which was very good fun and we spent a few other nights either drinking and chatting with the staff or eating meals with other guests. The staff have really worked hard at creating a fun yet relaxed atmosphere which they have got spot on. I would also like to say a big thanks to Huseyin, Junior Robbie, Ferhad and Musti (aka Tina) for a wonderful holiday.
All in all we had a fantastic holiday and I would not hesitate to recommend this hotel to anyone.
Travel operator: Thomas Cook
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