27 Reviews
Traveller Rating
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Excellent8
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Very Good11
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Good7
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: Thomas Cook
Travel operator: Independent
Travel operator: DIY
Good bathroom with hair dryer and power shower, hot water all day. Then we looked under the bed, there must have been a years dust under there. The room we had was at the back of block C facing the main road, but at no time where we bothered by traffic.
The pool area was lovely, but could have been hosed down a bit more regularly. Plenty of sunbeds to go around. The bar staff where hard working and very friendly, as where the restaurant staff.
The food here was fairly good especially the Turkish breakfast, always freshly in all not a bad little hotel, but it has to be said its seen better days.
The only downside was the price of photographs from the Turkish night,
Travel operator: thomas cook
The welcome was fine and they took us to our room which was clean and basic, same as most others but the free aircon was a real boon. The hot water was only really available late afternoon onwards but we are used to this from previous years. The shower was prone to overflow, it was very powerful, the bathroom floor had a drain and it eventually drained away - no real problem.
The beds were made up every day but unfortunately the towels and sheets were not changed with the regularity we would have liked. Sheets and pillowcase maybe three times and towels possibly three times (in two weeks!) - the dirty towels were folded up and put on the bed! We did find the clean towel cupboard and replaced the towels ourselves once or twice! The cleaners did pay particular attention to the bathrooms but the bedroom wasn't swept properly while we were there.
The general grounds and pool were fairly pleasant, though we do not tend to live around the pool much. One thing we did notice is this hotel was probably 90% British as opposed to other hotels we have stayed in that had a wider mix of nationalities. This was very evident in the towels on the sunbeds around the pool at the crack of sparrows.
We found the balcony a little too small and our room was the last in the block next to the bar area. This was our main gripe in that the bar music was played with a lot of bass so it made our room thump. When they had entertainment on the terrace, they placed a massive speaker right outside our balcony, this made the room positively bounce, it was not pleasant at all.
They did make an attempt with food but we ate out mainly, we did eat in one night for the Turkish night and the food was fine. Breakfast was excellent as the Turkish breakfast always is, though not all the British seemed to think this and many a comment was heard regarding a fry up.
Basically the hotel was fine, staff friendly and polite, a little more attention to the changing of bedding and towels and a room nowhere near the bar would have been advantageous.
Travel operator: Self Organised
Hotel spotless, rooms cleaned daily with clean towels etc.hotel staff very helpful and friendly.
Food basic but of a good standard and always fresh.
The location is ideal about five minutes from everything.
Beach is lovely but the lagoon is better and very safe for children. Down the main street you will find bars and restaurants all over the place try captain hooks really good and real chicken nuggets for the kids.
Overall this was our first visit to Turkey and won't be the last we would definitely come to this resort again, very cheap very friendly people and lots to do. Try jeep safari with express, don
Travel operator: goldtrail
The reception boy was asleep and it seemed he was surprised at our arrival. This was a bit awkward for all of us. He took us to our room and he seemed to of waited for a tip, but the welcome he gave us, we didn't give him a tip.
First impressions of the hotel, were well I thought it seemed a bit dated and it was the first hotel I've been to which had carpet. The rooms were fairly small, but were very very clean and bright, so that was the most important thing.
We went to sleep for a bit then woke up, and went down to the breakfast. As I'm a fussy eater, I wasn't too impressed by the breakfast, but I made do with toast and jams.
The staff came alongand welcomed us, and gave us some info on the local area, and made us feel welcome.
First impressions of this hotel didnt matter, because as our holiday continued, I enjoyed myself and found that the hotel was in such a great/perfect location.
The pool area was great and freindly people were around. The bar staff and all the staff at the hotel were so friendly, I really couldn't fought a thing at the end of the two weeks.
One thing I did find strange was one of the waiters in the restaurant was blantantly trying to grab hold of me, in front of my boyfreind. Eyeing me up all the time and making kiss noises everytime we walked passed.
My boyfriend didn't notice, thank god because if he did he would of gone mad.
But overall, I had the best holiday ever and was really sad to go home.
I work for Thomas Cook myself, and I recommend this hotel to my customers. I will definitely return back here.
Travel operator: Thomas Cook
We were the only couple off the coach to stay at the Montebello Beach so check-in was very quick. We were not asked to leave our passports.Safety deposit boxes were for hire ( in wardrobe) for
Travel operator: Thomas Cook
The breakfast does get a bit boring as it's Egg's, bread, Olives, Tomato etc.
Our room was clean as was all areas of hotel. We had clean towels every day.
We ate a few times on a lunchtime here and found the food to be nice.
The location of hotel is near a busy road which could be heard from the room but we always take ear plugs so this did not bother us.
All the staff were lovely and friendly.
There was only entertainment one night which was a BBQ, belly dancer, and 2 other dance acts. I would recommend this night BUT during the show raffle tickets are sold for gold jewellery if your ticket "wins?" you have to be picked up in a coach the following day to go to the gold centre to pick up your prize where they try to get you to upgrade your prize.
There was quite a lot of noise from the bar until 4am some mornings which disturbed some guests. So take ear plugs.
We would stay here again.
Travel operator: Thomson's
The staff were very friendly and the 2 dogs were gorgeous!!
The food was lovely and the location was perfect.
The entertainment was good especially the Turkish BBQ and the belly dancer.
The rooms were simple but clean and any problems there were the staff were very quick about sorting them out.
Travel operator: Thomas cook
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