441 Reviews
Traveller Rating
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Excellent58
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Very Good187
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Good110
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Average72
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Poor14
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Entertainment is really good provided you want to sit in a theatre with no back rest and nowhere to put your drinks. I dont. I like to find a table, relax and watch the entertainment. So we hit the pool bar early secured a table or two for our gang and stayed put! I am now a member of the Dean Weedon Fan Club but, and I know he will agree as we got quite pally, after six, on the trot performances, he did get a little tedious! Good job the bingo kept the wife and kids happy for a little while. Seriously, I think the entertainments manager concentrated on the big ampitheatres and left the smaller venues out. By the time we got some real fun going - it finished! The entertainments team were really good but too stretched over such a big complex. The pool bar was considered second best , I think. Never mind though, we made the most of it!
The only thing that let the holiday down was the Brits. Up at 7 to put their towels out. You cant blame the Germans! You have no chance round the main pool. I would suggest the slide pool, much quieter. You can also sleep in till 9 and still catch a bed or two! You gotta get your photos taken by the pro photographers on site, they are excellent! Great guys too and such hard workers.
Dont take much Lira. Sterling will do. You can buy "top quality rubbish" on the market with a few tenners in your pocket.
Last thing, you must do the Jeep Safari. Top quality! I ignored the fact that I could get it cheaper in town and went through First Choice. Paid more but just felt safer and the jeeps seemed more solid. Been proved right too after hearing the tragic news today.
So, you gotta go! It's brill! Would go back again but I want to sample a few more Holiday Villages around the world before I have to do Disney!
Travel operator: First Choice
Travel operator: First Choice
Flies in the restaurant are an irritation and the food is like prison food if you will, but if you manage to book the restaurant (Italian, Asian etc) you are treated like a king.
Hotel staff are unhelpful and reception having no tennis racquets and no table tennis bats either, the barmen/woman are also very grumpy and don't mutter a word and often slam drinks down on the counter.
The pool was closed also for poo, and ear infections aplenty.
Travel operator: First Choice
Travel operator: First Choice
We were on the blue side (Palace) which did appear to be the better side for entertainment / food and bar service. Although we did tend to walk over to the orange side (Tropical) at night, as we preferred the shops there to buy nick nacks - very friendly. Not the cheapest, but then what do you expect when they have a captive audience. A visit to the village is recommended for any larger purchases - the people there are very friendly and do not hassle you at all. A taxi from the hotel is 10Lira. You can walk it in about 20mins but it's not really a nice stroll.
We had a Kids Den, which was very spacious, but they do not tell you before hand that you need to hire hand controllers from reception in order to play the PS2 - we didn't bother. If we'd known we would have taken our own. Fantastic shower and bath, and huuuuuuuuge bed - the whole family could have slept in it!
Yes, the food is repetitive, but there was always something different on offer each night for dinner if you wanted to look - got the feeling that some people tended to go for what they knew was there every night i.e. pasta, rice and chips!!! There was always plenty of lovely fresh fruit, bread, various types of salad dishes, grilled fish, cooked meats and plenty for the kids to enjoy.
During the day at the snack bar, the food was always the same - chicken nuggets, toasties, burgers, hot dogs etc. but again lots of fresh fruit and salads, which is all you really need during the day in the heat. There is a chef at the pizza oven most of the afternoon (beside the main snack bar) who makes great pizzas, and in a nearby tent there is a woman making fantstic pancakes! Drinks on offer were fine, did not appear to be watered down to us.
Free ice cream only on offer for 1.5hours each day, we couldn't be bothered waiting in a queue, and did not grudge buying our kids ice cream from the carte d'or vendor - only 2Lira for a cone, which is less than a pound and the ice cream was lovely.
Could not fault the hotel staff, all very pleasant, efficient and hard working. Entertainment staff also fantastic - always had time to speak to the kids who all loved them. Entertainment at the amphitheatre is geared towards the children, but at the end of the day if the kids are happy it makes things a lot easier on us!
Heard a few compliants from people who had booked tours through the Reps - they tend to take you to leather factories etc. on the way to your destination. We booked through Sarigerme Tours in the village - much cheaper and the lads were 1st class - could not fault them.
My only real complaint is the sun bed saga - although this is not really the hotels fault. People were "booking" there sunbeds very early in the morning - I'm sure some folk were getting up in the middle of the night, to ensure they got the best spot! - and they weren't even German, as this side I think was mostly Brits!! Fine if they were going to plank their backsides on them for the day, but most of these beds lay empty for a good bit of the day - very unfair! It was so tempting to chuck their towels in the pool, but i'm a big feartie and was scared I caused a riot! Within the last couple of days of our holiday we noticed the Hotel had put notices up about the reserving of sunbeds, so they are obviously trying to improve the situation. The Towel Hut is a great idea, fresh towels for the pool everyday, which saves you having to bring your own beach towels.
Sterling taken everywhere, in fact they take any sort of currency on offer, euros, dollars etc.
Hotel spa well worth a visit and prices competitive with home. Hairdressers on site was also very good for turkish shaves.
Beach at Holiday Village is deserted - we went only a couple of times, the sand is scalding. Beach is very clean, sunbeds and umbrellas available, you just help yourself and pick your spot. Beware kids at the water, it's okay for them to paddle at the edge, but it deepens very quickly.
Dalaman airport is a rip-off. You have to pay
Travel operator: First Choice
The kids club sessions were poorly organised as they done activities outside at the hotest part of the day. My children asked for water in the kids club and were told to wait. Some of the kids club reps were unhelpful and rude. We did not receive any of the kids club and swim kids kits until 4 days before we were leaving.
The food was ok but not as good as previous years. All my 3 kids got ear infections. There were sometimes no sunbeds available so had to sit on the grass. Lack of staff behind the bar and long queues. Water machines switched off and sometimes no cups. My kids were turned away from some kids club sessions due to overcrowding. Swim kids however was fantastic and my kids learnt to swim and received badges.
Entertainment was poor. So many cutbacks made due to hotel management changeover. We had to wait to find tables in the evening to eat. A la carte was fab but you can only use 1 per holiday stay. Overall, very poor and disappointed although I could not fault the cleanliness to hotel and rooms.
Travel operator: first choice
the food wasn't ideal for me but that was due to personal taste. There was always a very good choice that catered for all people and tastes, all very well presented to.
The location is ideal as its near the airport so not far to travel, if you enjoy relaxing and not wanting to do a lot it's perfect. If you want to go out and about then book yourself up on one of the trips on offer.
The entertainment was fair, the entertainments team put on a good show, but they could have tried to get more audience participation.
Yes i would deffinatley go back, this is my second time already to this resort. It was ideal for me taking a 3year old away on my own.
Travel operator: first choice
The location itself is a bit isolated but there are plenty of things to do at the hotel itself especially for children.I think i counted four pools which gave everybody plenty of space to either swim or go on the slides.
Both me and my partner were impressed with the food.Lots of choice and something for everyone.The main meal at night was especially fantastic and the wide range of deserts were gorgeous(fresh chocolate cake,banana cake,moose,ice cream,carrot cake etc...
The only down side for us would have been the entertainment at night.It is great for familys things like magic shows and mini discos but for adults there are limited things to do.
In the day was a different story.Both me and my partner had a sauna, turkish bath massage,facial and oil massage and it was the most enjoyable and relaxing beauty treatment we have ever had.It cost around
Travel operator: first choice
Food - Lots of choice but not always suitable for us English. Obviously no bacon or pork. No real cuts of beef or lamb. Lots of salad selection, bread, cakes, chip/potatoes, and plenty of pasta and stews.
Had a Turkish bath and massage cost
Travel operator: Freedom Direct
The hotel was kept very clean the staff never stopped 24/7.
THe location is quite rural although I would say in the next few years that may well change, just hope the town can cope! The town is only a short walk 20mins max! Use Sarigerme tours (just on the right as you enter town/shops) for any trips though much cheaper and good local info.
Entertainment is what you make of it as is any holiday great for the kids. kids clubs were a hit with our lot.
Food was fine couldn't really complain but well just not hot enough!! which is not the staffs fault but a company one they have the wronge equipment to keep the food hot think they should review this then they wouldn't receive so many complaints the choice was there just not hot enough great shame.
Please don't be put off by this we have been to a few all inclusive holiday villages this one was by far best value for all the family Gran included, would consider going again now thats got to be good!
Travel operator: First Coice
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