Hotel room very clean, corridors were dated and in need of decoration but we found them to always be clean. There was painting and decorating going on in block 3 while we were staying there.

Cleaners very helpful left rooms spotless and if you left any requests they were always sorted upon our return to room.

Location of hotel brilliant 2mins walk to I drive and less than 5 mins to the I4.

Pool area spotless cleaned every morning. Towels provided for use around pool free of charge.

Hotel staff very helpful in all aspects.

We would definitely return to this hotel next time we visit Florida.

The night before we travelled i checked the reviews and was very worried about staying at Enclave Suites.
On arrival we found staff to be helpful. On entering our room I was very disappointed. Two bedroom apartment was tired and in need of TLC.
We agreed to make the most of the holiday and put up with the apartment. The bedding did not appear clean and there was a problem with the bath plug which maintenance did fix straight away. My five year old decided to wake up at 4am and we found an unexpected visitor (Big Cockroach) on our bedroom wall. On hearing my screams, my stepfather bravely battled the beast and won.

Staff were shown the roach and apologised and offered us another room. We took the oppotunity to look at the offered apartment and could not believe our luck. The room was amazing and we had a fantastic two weeks at the enclave with no more visitors. Complaining makes sense!! The swimming pools were spotless and the indoor spa was brilliant after a hard day at the theme parks.

Make sure you visit the Ponderosa for Breakfast Buffet (Amazing). The Pirate adventure opposite the Hotel is a must for kids. Do not order Chinese Delivery from the hotel folder - Terrible

Filthy hotel. Location only positive point.

Staff unhelpful.

No entertainment - thank goodness as you would not want to stay in this hotel any longer than necessary.

Only positive point is the location.

Hotel itself is very, very dated, dirty, shabby and tired. Indoor pool area is filthy. Main bed was wedged between 2 walls and sofa bed mattress was full of holes. Forget even using the kitchen - unless you have a very strong stomach. Tiny balcony consisted of 2 dirty white plastic chairs and floor which had probably never been swept.

On complaining we were told we would have to wait 3 days for another room. Seems this is a private condo complex with rooms being furnished with whatever the owners happen to have available and then rooms sold through tour operators.

After further complaints to Tour Rep's boss we were moved to a Hotel near Sea World. Still a 3* but in a completely different league.

We had a fabulous holiday which was unfortuntly marred by Block 2 within the Enclave Suites complex.Sadly the complex was run down and a bit shabby with a distict musty off smell floating around the corridors.

If you are taking small children please be wary of the balcony railings which appears to be secured to the wall by chewing gum!

That asise we had an excellent time which was assisted by Enclaves central location

We stayed in block three in a 2 bedroom apartment. The communal areas were dated and a bit smelly but the apartment itself was clean and comfortable and had all we needed.

Our room cleaner Rosemary was lovely and kept things spotless, we could tell when it was her day off. Other visitors there at the same time as us were complaining about their rooms and having seen them I can only conclude that we were very lucky for what we had:- the one bedroom and studio apartments were shocking in some cases, tatty and dirty and so small.

Just had our first holiday in Florida.

Enclave suites were recommended and we weren`t disappointed. We had a studio and found it quite spacious,although the pull out sofa bed was positioned awkward, when pulled out.

The rooms were cleaned daily,I found it a bonus having a dishwasher,iron and full size ironing board also a good hairdryer. It saves space in your luggage not having to carry the extra items.

As it was room only basis,some days had the courtesy free breakfast,fruit,muffins and fruit juice we found this handy to pop in your bag to take to the parks, but most days used the facilities in the room,toaster,two ring hob,microwave and a full size fridge.

The hotel is ideally situated, we didnt do fly drive,and found using the local transport ideal. We got to all main parks/shopping malls with ease. The bus drivers are very helpful.

The staff at the hotel are very friendly and helpful,although dont always rush. We came back one day to find our kitchen area full of water which was coming in through the light fitting,apparently it was a fault with the air conditioning. We waited over an hour and no-one had been,but when we came back later after going out it was sorted and the water cleaned up.

Its a pity there were no entertainment/bar as after a long day out it would have been the ideal place to relax with a fab pizza from the on site Pizza hut.

We would definately go back to this hotel if only for the location.

Was nervous about staying here after reading some reports that made the Enclave sound like a hotel from hell need not have worried it was fine.

Yes the carpets and decorating are a bit dated but it is clean and tidy maids always friendly clean towels every day as were all the staff.

Breakfast was not worth the extra money the free grab box and tea/coffee was a added bonus its only a muffin and a piece of fruit but it was handy for a snack.

The swimming pool was spotless and towels available outside,indoor pool very warm.

Excellent base if like us you are unable to drive as everything close by and you can get your iride tickets here which children travel on free,a bit of advice avoid the pirates show its not up too much have been to Florida twice went to Dolly Partons and really enjoyed it even though it was the same as last year.

The outside of the buildings and the corridoors are a little dated and could put you off at first, but the rooms are very nice inside and very clean.

We had a studio and there was plenty of room not small and cramped like those in other appartment complex's.

The breakfast was poor but you could upgrade to the buffet breakfast if you wanted. Reception and the cleaning staff were friendly and very helpfull.

Really good location could walk out to a number of bars and shops, TGI Fridays is just accross the road! We did not use the car really of an evening as you can walk everywhere and there is a land train taking you up and down I drive.

Best holiday in years - loved it great Direct Holidays and My Travel staff.

Really enjoyed our holiday and will be going back next new year

We booked our holiday through First Choice travel agents from gold medal holidays. We booked a two centre hoilday with 3 nights in New York and 11 in the Enclave Suites International Drive Orlando.

First part of hoilday ran very well with good travel arrangements and accommodation. When we got the the Envclave suites 3 families were complaining about thier accommodation at the front desk!!!!

Our from was quite adequate for holiday accommodation two bedrooms/ bathrooms one double bedroom and one twin bedroom with small kitchen [2 ring burner fridge/ microwave] but aslo included running water from the ceiling!!! We were told that the leak was from a now repaired burst on the next foor and should stop overnight, next day it did stop but the carpets were sodden, this time it was the a/c that was blamned and the hotel engineer arranged for blowers to dry everthing out after he sorted the problem.

After 12 hours+ we returned to the room and nothing had been done and the carpet were not just sodden but we were paddling!!!! The water had gone onto the bedding and I slipped when standing on the tiled floor area due to the water!

The engineer who had been the previous night came back, he was not very happy that his insturctions had not been carried out! and he insisted that we were moved to another room.

Hotel staff in reception were unhelpful and poor understanding of English, we had to insist on being moved. The room we moved into was grubby, the fridge had not been cleaned with sticky mulitcoloured sweet gunge over the fridge and it was very rusty. The fridge was needed as were were carrying insulin.

We tried to report what had happened to the First Chioce rep, but she told us that we were nothing to do with First Choice as we had booked with gold medal.

We nad no contact number for Gold Medal holidays in the USA so rang england for advice to be told it was up to the first choice rep!!!! or to ring the travel agents we had booked with!!!! We logged the complaint with Gold Medal. On return to the UK First Choice and gold medal are still in disagreement on where we should have had help, with each one saying that its was the other parties responsibilities to deal with it.

We have travel to the USA 10 times we have never met so unhelpful hotel staff-- excluding the engineer that was called to our room on two occasions. My daughter rang reception to ask for a suit case stand when we moved but was told they did not understand what she wanted and just put the phone down. Really good customer service!!! and this seemed typical of the attitude of the hotel staff.

Saying that Florida is great what we need to learn to do is complain like the Americans as they seem to get things done!!!