“Should I take a cruise on the Thomson Destiny?” Simple answer . . . NO! To be fair it does have to be said that Thomson do provide probably the best show lounge entertainment available and the staff/crew are in all honesty pretty hard to beat for service and friendliness. However, it’s a real pity that these hard working people are badly let down by the Ships Thomson lease and in particular the Destiny.
Let’s start with the cabins. In common with many other passengers on our cruise we found the cabins ridiculously small and tatty in appearance - quite horrible to be honest. They are kept clean by the cabin stewards but it is hard to accept: a pull down second (not third you’ll notice) single bed, brown army type blankets (I’m not exaggerating here), inadequate wardrobe space and noisy doors (have magnetic fasteners that cannot be closed quietly), poor lighting, grimy window, missing bed back rest (plus remaining jagged screw holes in the walls), uneven mattresses (one side higher than the other), an ancient television, mouldy showers that flood the bathroom if not very careful (although the water pressure and heat produced is superb), chipped and badly re-painted sinks and poor quality toiletries provided. Finally and most irritating in my book is the fact that the cabins have no sound proofing whatsoever. Wardrobe doors, drawers, coughs and sneezes, snoring, talking, giggling and in particular television noise can all be heard quite easily from adjacent cabins. The people next door to us seemed to have a television fetish – on from morning until night and even switched on when they returned to their cabin at 1.30am!!! They must have realised that this could be heard next door - Idiots. Then again, Thomson does ask people to keep noise to a minimum when returning to their cabins after 11.00pm. However, the fact that they run an in cabin movie at midnight does kind of contradict this I think! Oh, there’s no need to set an alarm when the ship pulls into port early morning – you definitely know you have arrived from the engine/winding gear noises. This is the first cruise I have had to buy earplugs on board so that I could get to sleep. Also, the corridors leading to the rooms also smelly – like a horrible muggy hospital type smell and a bit like BO/old fag ends/ vegetables at times. Yuk!
BEWARE (1) . . . Thomson, unlike any other cruise line I’ve been on, charge for their safety deposit boxes. This is a non-refundable charge of £12.00pw/£24.00 per fortnight for the key (no they aren’t electronic) – quite outrageous. I am in the process of writing a letter of complaint on this aspect. They even have the cheek to charge you another £40.00 should you lose the key!
BEWARE (2) . . . The on Ship ironing service is rubbish. They simply press your clothes with no real regard as to whether they are removing creases or not – they actually “ironed” creases into several of our clothes. Save your money and put up with the creases as they will probably come back worse than when you sent them!
Beware (3) . . . Take sea sickness tablets with you. The destiny is quite easily the most unstable ship I have ever been on and the cabin movement is terrible.
Turning to the food – The Seven Seas restaurant itself is adequate but can be hot and stuffy. Again the waiting staff work very hard and do keep you entertained – no faults here. However, the menu is at times a little strange –e.g. chicken with tartar sauce, strange sauces on every meal, fish and chips (that turned out to be swordfish but they didn’t tell anyone – very sweet and not what anyone was expecting), the same bland vegetables served up night after night regardless of what they accompanied. All in all the quality was not very good but just about passable I suppose. You also seem to be rushed through service – no time to digest each course and coffee is on the table before your dessert!
Moving onto the Lido – appalling! Hot, smelly, poor and inadequate seating/ tables and busy but the food is generally okay. Basically a bad “transport caf” type of experience – we avoided if at all possible with exception of early morning breakfast when very few other people were around. Thomson must know that the Lido is unsuitable and not big enough as they now also operate a buffet in the Clipper bar – not really suited to this though.
Public rooms are okay but only Blakes (nice comfy leather sofas to relax on and Plasma TVs) comes anywhere near a modern standard or any element approaching sophistication.
Sunbathing – nowhere near enough space for sea days so get there early (pre 8.00am)!
To sum up – the Thomson Destiny (and in reality the entire fleet) is well past it’s sell by date and in no way comes near the standard that is expected from the modern cruise passenger. If Thomson leased a newer ship(s)with more balcony cabins, better stability and better facilities then I really do think they would have a superb product to offer. Until they do we will not be returning to them unfortunately and will stick with P&O/RCL in future. Some people argue that this is reflected in the price you pay but I think if you look carefully this is no longer actually the case – they are not much cheaper than the more upmarket cruise lines in the lower cabin category grades.
Travel operator:
Thomson Cruises