Thomson Island Escape Reviews, Thomson Cruises - Cruise Reviews

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162 Reviews

Traveller Rating

Excellent

90
Very Good

30
Good

22
Average

14
Poor

5

Review Overview

Cleanliness
Entertainment
Food
Service

Beryl Jones

17 years 2 months ago

The Ship is Very Tyred Looking needs some Tlc , Food was 24 hr which was great drinks very reasonable cabins ok the staff were sensational frindliest ship we,ve ever been on , entertainment was excellent The Comedian Phil Doyle Made our Cruise he was Fantastic We havent Laughed so much in years.
The Tribute to Elvis was great aswell and the west end style shows were superb.
Would definatly go back on the island escape well worth the money great value .

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Travel operator: Island Cruises

Recommended

Lorna Hunt

17 years 5 months ago

My husband Friends and i have just returned from sailing around the Canaries on The Island Escape. It is the worst cruise i have been on. The 2nd day into our holiday my friend and myself went down with sickness and diarrhoea. There was an outbreak on the ship. There was many fellow passengers and crew went down with the virus. I am not surprised. The public toilets on the ship was so bad i refused to use them i would go back to my cabin to use the toilet there. i don't think the public toilets were cleaned through out the day . On floor 8 near the bounty lounge there was an awful smell coming from the toilet outside the lounge It was as if the drains was blocked It was so bad we couldn,t go to any of the entertainment in the bounty lounge.
The food was ok but it was self service not waiter service. This meaning everyone was touching the food on the trays . This is the quickest way for infection to spread .Who is to say everyones hands was clean. There was sanatising gel outside the doors of the restaurants . But people do need to wash there hands .
In one of the restaurants it is plastic cups and plates that are used . I know it is for health and safety reasons . But the plastic will be full of scratches which is a great place for bugs to harbour and breed even although the dishes will have been washed.
The staff are very helpful and they work very hard. The ship itself has seen better days. Thomson company has only taken the cruise over at the end of last year. The ship belonged to First Chioce before that . If i had known that before i booked i would have booked something else as i am not keen on First Choice.

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Travel operator: Thomsons

Mr.G.Patterson

17 years 8 months ago

I have been on this ship last year and enjoyed every minute.Food is abundant and available at any time,although i did not go all inclusive this time.I found that you would drink for drinkings sake, to try and get your money back.My favourite bars were The Bounty Lounge and The Lookout Bar, where i met Eve Sherratt after her show in the bounty lounge.Her voice is something else.There's plenty of tours from the ship,my favourite being the Pompei tour which i thoughly enjoyed.There's always plenty to do on the ship and the people are very friendly.I would recommend this ship to anyone.

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Travel operator: Thomas Cook

Recommended

Peter Mercer

17 years 9 months ago

First of all the 'Not so good news'
certain parts of the ship require a little TLC i.e window seals, shower cubicles etc., BUT the captain made it quite clear that such matters will be attended to shortly.
Now the good news!! You simply cannot fault the attention received from the crew,cabin staff and entertainers etc., and anyone who does is merely nit-picking.
We had a thoroughly enjoyable time on board and have already booked again for next year.

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Travel operator: First Choice

Recommended

jew

17 years 10 months ago

We flew from Bournemouth which was brilliant for us as it is half an hour down the road (pity Thomson are pulling out of Bournemouth so this wont be available again). Flights were on time both ways.

Check in was very straight forward and cases etc arrived no problem.

Island restaurant was the best for us and the food always looked fresh , with the kitchen staff cleaning any spillages as soon as they had occured. The choice of foods was good although the desserts were often called many fancy names when really they were just a variation of whipped concoction! Enjoyed the omelette and pasta station where you could choose your own fillings. We did not try the Oasis restaurant as we were quite happy to eat in the Island and didn't feel the need to pay extra on this particular cruise.

The staff were always friendly, hardworking and polite and Captain Guy was a real asset to this ship.

We loved the entertainment in the Ocean Theatre in particular the show team. Watching the kareaoki(sorry about spelling) was a hoot!

We decided to take two excursions one to Chefalu which was really just a lift to the beach although the tour guide did give us lots of information on the journey and she took us to a cathedral when we arrived. I think this was way over priced. A Taste of Corsica was very enjoyable sampling the wine and nougat as well as taking in that beautiful countryside.

Our biggest disappointment was the size of the cabin and its very worn decor (I know you don't live in your cabin but it is nice to have pleasant surroundings).

All in all an enjoyable holiday and we would consider going back again if the prise was right.

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Travel operator: Fast Track Cruises

Recommended

maryj

17 years 10 months ago

My hubby and i went on our first cruise on the Island escape and had a great time. The food, entertainment and staff were brilliant. There was a great atmosphere with the people so friendly. We went on the monumental Rome & Monaco/Monte Carlo trips and had a fantastic time, well worth the money. There is nothing bad i would say about the Island escape, in fact i am thinking of booking again for next year.

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Travel operator: First Choice

Recommended

McWilliam

17 years 11 months ago

Just got back from our first cruise, from when we stepped of the plane in Palma we were escorted and given all our details from Island Cruises Staff, then we were escorted to our coach to take us to the ship after putting our luggage on the coach we did not see it agin till we boarded the ship and it was delivered to our cabin, this was great no heavy cases to carry waiting to go aboard we were given a nice cold drink which was wellcome after the flight we were swiftly given passes to board the ship and escorted onboard.
then again escorted to our cabin were our luggage was waiting.
The cabin was small but fine as you only sleep in your cabin and the beds were comftable.
Our cabin was cleaned and tidied every day and our steward made a different animals from towels each day.
The food was plentyfull the best resturant we thought was the Island the waiters really looked after you and the food was great, the Beachcomer was ok we ate her for lunch and breakfast it got very busy and the food was sometimes only warm but still edable.
We could not fault the staff they were very good and always cheerful, entertainment was superb a different show every nite. the ship does need some refubishment but staff were always painting and fixed anything that went wrong at once.
The trips were a bit expensive we went on the Pisa trip this was excellent the guide was very entertaining but it took a time to go round and an extra half hour would have been better to stroll around and look at everything.
all the places we visited except Naples was great.
Captain Guy Lockwood was always around and involved in the entertainment.
We will defo go on a cruise with Island Cruises again.

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Travel operator: Best Cruises

Recommended

dstorr

18 years ago

We booked an inside cabin and travelled independately stopping in Palma for 5 days.
We checked in at 1100hrs we were the only people there only took a few minutes we were surprised when we were taken to an outside cabin on deck 9 as we hod only booked an inside one.
It looked like it had been refurbihed the furniture was pine,When I went to see about the safe I was told it was one of the new electronic ones.
The cabin and bathroom we clean and kept so throughout the week.It had aflat screen tv which had sky and bbc news also film channels.
The staff were the best I have ever come across nothing to much trouble
We only used the Beachcomber and island restuarants the food was very good with a good choice.
Drink prices were reasonable.
The oasis restaurant was being promoted every day as cheap as £8 each people who used it spoke highly of it especially the service.
Entertainment was good they had a very good comedian from Hull he proved that good clean entertainment is still the best.
Ports of call were a good selection we only booked one trip to Pisa and puccinis lake which we enjoyed.
Made our own way at other ports did a bit of research before.
Having been on the Star I can see how people like the Escape the crew are its biggest asset from cabin attendant to Captain.

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Travel operator: first choice

Recommended

Dave And Jane Savage

18 years ago

I feel compelled to write my own review on the island escape as i have read some negative reviews which really annoyed me.First of all, value for money is present in spades,the ship does need some tlc,that is a fact, but in our opinion you get what you pay for.i can honestly say that this was one the most enjoyable holidays we have ever been on.The food was very good ,the entertainment was enjoyable and ross deserves a special mention.at the time our daughter was eight and she loved the kids club,the girls were great with all the kids.The people who work on board really are as friendly as other reviewers have said.We have booked to go again in fact, in june 2011.Dont listen to the moaners who wouldnt be happy in a five star hotel in dubai.The captain is very aimaible,but i wonder how many times he has been asked whos driving or steering the ship the ship when he has a question and answer session by the pool.i think once you have experienced a cruise you wont look back,evryone on board deserves a pat on the back,whether their pleasantness is contrived or not .Cant wait to see the refurb after nov 2010.

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Travel operator: thomsons

Recommended

Kevin

18 years 2 months ago

this was your 2nd cruise this ship is dated cabin was very small shower tray tiles were cracked decor dated
food was ok just staff were very friendly and curitious at all times entertainment was very good comedian Rudy West was fantastic if this was your first cruise i dont think we would cruise again
but saying that the captain Guy Lockwood tried very hard to sell the cruise thank you but not again

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Travel operator: thomas cook