hi all, I booked a flight with BA and since then my card was cloned and is now destroyed and a new one issued. I just read my invoice from BA and it says I have to take the card I paid for with , with me to check in. I obviously can't do this now as the account was closed and a new one set up. Should I phone BA or can they waive this whole producing your card at check in?

According to the BA website all you need is your booking reference OR
a form of identification (e.g. credit/debit card, Executive Club card or passport) and your flight number.

luci

the website says that but our booking confirmation says we need to take the card we paid for the tickets with as the cardholder is travelling. We only noticed this tonight on the etickets

Would it not be worth asking BA this question directly either through their website or by phoning a customer service agent? It's a interesting point, and I for one would like to know what THEY have to suggest ...

forgive me for asking here first to see if anyone had experienced the same problem. what THEY suggest is that I take with me another bank card with my name on it and they will note it that my card i booked with has since been destroyed.

Hi everyone

We are travelling from LHR to Shanghai on 14th November and Beijing to LHR on 10th December. Flight numbers are BA0169 and BA0038 repectively. The aircraft is supposedly a 777 but all the "seat websites" are giving different configurations. Can somebody tell me which is the correct configuration please. Also, we are on a group booking, does this mean we are normally allocated in the worst seats at the rear?

Thanks in advance

Gary

garym1308,

You'll find a detailed seat plan on Seat Guru. Seating is allocated on a first come, first served basis so you'll be allocated whatever seats are available and suit your party. Why would you say the seats towards the rear are the worst? They offer the same facilities as the other world traveller seats. Seating is always personal preference.

Darren

Hi Darren

I have tried seat guru, and ba website, and airliners.net, but they all have different variances. Apparently, there are 5 different configurations.
My comment about the seats at the rear are based on the comments by seat guru. I am 6'2" and weigh 20 stone (due to medication), and I normally book extra legroom seats when flying charter but cant do this because it is a group booking (38 people). I can only pay to upgrade to a higher class but an extra £1300 for the 2 of us is a bit much. (It only costs £800 direct with BA but because this is a group booking, we have to go via the tour operator).

Cheers

Gary

garym1308,

The one I linked you to is the correct one. I wouldn't worry too much about the comments on Seat Guru as you get the noise from the galley's on most aircraft when seated close to them.

Darren

oh also meant to say, BA said that this is common procedure now if the card holder is travelling because of card theft etc

Gary my son flew BA169 to Pu dong Shanghai 2 weeks ago & came back yesterday, his aircraft was a 4 class 777, he flew world traveller plus. He flew on a Friday so the plane configuration could be different for a Saturday flight. From info I have searched they only have class 3 & 4 on the 777.

Good Evening. I'm looking at booking return flights with BA from Manchester to New York via Heathrow and was wondering which aircraft normally operate the route to Newark? Is the config 3 class or 4 class? I'm considering booking World Traveller Plus and wondering what the benefits are? Further do these aircraft have entertainment on demand by now?

Look forward to any replies regarding WT+ as well!

Regards

BA have started a worldwide sale

https://www.britishairways.com/travel/home/public/en_gb

luci

gethinllyr22,

Welcome onboard
BA (aka London Airways!) no longer operate any international flights from Manchester. They only operate domestic services to Heathrow and Gatwick. They pulled the only non-domestic service from a regional airport in October 2008 that was the MAN-JKF direct service. They operate airbus A319-100 and A320-200 from MAN-LHR, and Boeing 777-200/ER to EWR (BA185/4 & BA189/8). It'll be a 4 class aircraft (explanation of each on BA's website) with information regarding inflight facilities detailed on BA's website.

Darren

Excellent, many thanks for the prompt response! Bit awkward having to fly down to London first but only way I'm going to get Premium Economy! Thanks for your help.

BA faces further ‘essential' cost cuts

British Airways' boss Willie Walsh says further cost reduction is "essential" at the airline as it revealed record half year losses of almost £300 million.

The pre-tax loss of £292 million for the six months to September 30 included an operating loss of £111 million against a profit of £140 million in the same period last year.

Total revenue in six months was down 13.7%.

BA recorded a loss of £401 million the previous year

The carrier is responding by cutting winter capacity by six per cent, reducing staff numbers by a further 3,000 by March 2010 and making "permanent changes" to the way the business is run.

BA's summer capacity was trimmed by 3.5 per cent and manpower was reduced by 1,900 through reduced overtime, increased part time working and targeted voluntary redundancy in order to trim costs by £400 million.

The carrier is to go ahead with changes to cabin crew working on November 16 after the High Court failed to grant an injunction sought by the Unite union against cost cutting plans.

BA says the changes for existing cabin crew involve no alteration to any part of their contract of employment.

"There are no reductions in base salary and payment of incremental increases, worth between two and seven per cent for more than 10,000 crew are going ahead. Overall, 75 per cent of existing crew benefit from these incremental increases."

BA urged the cabin crew union Unite to withdraw its plans for an industrial action ballot, which could result in a pre-Chistmas strike, and resume discussions "on other ways of ensuring that we get into the right shape to secure long-term profitability in the interests of our customers and all our staff".

Delivering the half-year results, Walsh said: "Aviation remains in recession with IATA predicting that the industry will lose $11 billion this year.

"We were quick to respond to the crisis by taking out excess capacity and, at the same time, driving down unit costs by 5.2 per cent.

"This demonstrates how well our costs have been managed in the first half and it's imperative we continue to deliver on our plans to reduce costs further in the second half.

"With revenue likely to be £1 billion lower this year, we can't stand still and further cost reduction is essential."

Walsh added: "The global airline industry is facing continued pressure on yields highlighting a significant shift within the industry.

"We will introduce further structural change in the second half to secure the long term future for our business."

BA's Club World refurbishment is nearly complete and a new First cabin will be introduced in the new year.

"Premium leisure demand has been strong during the last six months and we're investing in new leisure destinations with six new routes starting this winter," added Walsh.

"We continue to reap the benefits of Terminal 5 following our first full summer in the terminal. We've had record punctuality throughout the summer and this continued last month with our best ever October. Our baggage performance has hit record levels too and we continue to see high customer satisfaction ratings."

The principal risks and uncertainties facing BA remain relevant for the remaining six months of the year, the airline said.

The risks include brand reputation, competition, consolidation/deregulation, debt funding, employee and industrial relations, environment, fuel price and currency fluctuation, fuel supply, global extended economic slowdown/credit crunch, government intervention, Heathrow operational constraints, key supplier risk, pensions and safety/security incident.

With permission from Travelmole

Having booked flights to New York now I wonder if someone could provide me with some info. I understand the Boeing 777's used between Heathrow and Newark are 4 class config, do all these have AVOD? I also have a flight from Manchester booked down to Heathrow leaving at 8:30 in the morning, do BA serve any food on this service as I understand they have cut back on food on domestic flights?

Thanks in advance for any responses!

gethinllyr22,

Please refer to my post above where you'll find links to the information you're looking for. AVOD is available across the majority of the 777 fleet, including those operating to EWR. No food is served on domestic services now as part of cost cutting measures.

Darren

Good Evening. I'm struggling to find the information I want on the BA website and was therefore hoping someone could help me on here. I've booked flights from Manchester to London Heathrow. The travel class is stated as J although it is a domestic flight. Does this mean I can use the Terraces Lounge at Manchester Airport?