I have been using the same Jeweller in Calangute for the past six years,every time we have visited Goa, I have had something made. It has always been excellent craftsmanship, and I have never had any problems. The valuation has always been more than we paid.
Last year when we went to Calangute, I took with me a solid gold bracelet, it was 9ct gold, weighing 100 grammes, because of the weight of the bracelet it was very rarely worn, so I decided to have the gold melted down aand something else made.
We decided on a pair of earrings and a matching ring, studded with diamonds, an OM pendant, and a pendant that spelt my name in Hindi. the remainder of the gold 70 grammes was to be made into a necklace. The necklace was a very intricate curb chain design.
A week or so ago I took them to my usual jewellers to have them valued for the insurance, today I received a phone call from the jeweller saying that the earrings, ring, and pendants, were good quality and a good value.
The necklace which was soposed to be 9ct gold, was silver which had been gold plated. It has been acid tested. The only part of the necklace which is gold is the clasp, which looks as though it had been taken off another necklace, so the 70 grammes of gold is worthless. I have reccommended this jeweller to almost everyone who has said that they have wanted jewellery made, we have given them loads of custom, through reccommendations, but this time they have ripped us off.
The reason why they have done this is because, we told them last year that we didn't think that we would be returning to Goa, as after six years we had seen everything, done everything and wanted a change. It wasen't until our last week there, that we rebooked our apartment, and made arrangements for staying this year for another 3 months. They obviously thought that by the time we found out it would be too late to do anything, and as we were not returning there would be little we could do about it.
Well they will be having a shock coming to them, because the first place we will be visiting is there shop.
With the worthless valuation certificate, I will be threatening them with the Panjim equivalent of our trading standards and the tourist police. I understand that once a complaint is made they can issue a warrant within 24 hours.
This Jewellers are well known in Calangute, any one who wants to know the name of the shop please pm me, also out side there shop is a cafe, I will be sat in that cafe every day, telling people what they have done, if I do not get the equivalent in the 70 grammes of gold. or goods to the same value, I think a couple of days of me ruining there reputation will soon sort the matter out.
I will be enjoying myself sat outside there shop drinking kingfisher, and showing everyone the chain.
I have calmed down a bit now, I was going to email them and phone them, but hubby kept on saying forewarned is forearmed, I think that he is talking sense (for a change).
Has any one else on this forum had a similar thing happen? if so what action did you take?