Received a letter from Ta this morning , telling us that the our departure airport has now been changed from Bristol to Birmingham, i am not happy about this . Asked TA if Libra would cover cost of travelling expenses and no they wont . As we dont drive the extra cost will be travel back and from airport also a overnight stay in birmingham because of timimgs . I am going in to TA tomorrow to see what they can offer as this is not the holiday i booked , if i had wanted to fly from Birmingham then i would have done that from the beginning .
Lynne
You are most probablt legally able to cancel the holiday with all monies paid refunded and depending on how far the holiday is ahead a fixed sum of compensation.
That is what they have to legally compensate you with. Anything above that will be a gesture of goodwill.
Mark
I'm sure there will be something in Libra's T & C's about flight schedules being for guidance and subject to change due to the brochures being printed so far in advance.
I can't get onto their website to check the T & C's but the company I work considers a change of UK departure airport as a 'significant change' and as such, we would give you three options:
1. Accept the change.
2. Make alternative arrangements with us subject to availability.
3. Cancel and receive a refund all costs .
I think most TO's work on pretty much the same T & C's so you should be able to get your money back and rebook with another company.
Louise
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David HT Mod
David HT Mod
Bristol a week earlier but great flight times , or Cardiff on the same dates as original booking but the flight times are not as good , TO will hounour price differneces , we have chosen the bristol dates which is a weekend rather than the midweek .
Well done going places.
Lynne .
Glad to hear you got sorted Lynne
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