Hi, I agree with everything Suemog says. We were there the same time as her last year and had the great pleasure of meeting up.
You can go to the bar as Sue says but you do often get ignored I'm afraid as the bartenders were only serving the waiters and I would get pretty frustrated when this happened when the kids tried to get a drink and would wait for absolutely ages, the Sky bar was especially bad here.
The complex is very pretty and for anyone not having done AI in Turkey I'm sure they's think it was great. I think it has the potential to be excellent, but in comparison to other AI in Turkey we have visited it lets itself down on attention to detail with the customer service. The A la Cartes were very good but we were often rushed and in some instances didn't even get offered a drink before our starters arrived or in one case our main courses. We usually like to linger over an a la carte meal but felt that they wanted you in and out as quick as possible which did spoil it somewhat for us.
I was also disappointed that the bikes they advertised were for adults only and felt there could have been more kids' facilities. You can get board games, table tennis and tennis raquets from the animation hut on the beach entrance.
The snack bar at the pool was very popular with our elder two who would often go there for lunch and the waitresses there were very good with them. The enjoyed the slides which are open 10-2 and 2-5 I think - great fun.
I think the balcony issue was pot luck. We were near Suemog but had no balconies on the first floor despite these showing on the booking form. They are actually french balconies which open out but are not possible to sit out on - I think that's how they get away with it and we were told we couldn't have 2 rooms together so had to make do with ours.
Sorry, don't mean to sound too negative and we did enjoy our holiday but as I say it could really be improved with just a bit more staff training which is a shame really.
Do take inflatables with you though as these are expnesive on-site. Holidaymakers often leave them behind in designated areas too so you should be able to trade well.