Transferred from a separate topic
jnazer
New User...
Joined: 08 Mar 2005
Posts: 3
6 HTPoints
Posted: Mon Mar 14, 2005 7:47 am Post subject: Rise Travel south American Cruise 23 April 2005
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I was allocated a cruise to south america dept on 23 april, I contacted them in Feb to be told they would contact me before the end of March. On telephoning them last week, I was told they would get back to me..the very next day i received a letter stating they had never received my confirmation. However, 'as a gesture of goodwill' they sent me a book of useless travel vouchers.
From the comments I have read regarding the rise travel cruise offer in the express the majority of people have not been on the cruise they were promised. I have later discovered that the South Americam cruise has now been cancelled by Rise, however, customers have been given various reasons as to why this is.
I have contacted the Express Newspaper by e-mail, and was pleasantly surprised that within two hours received a telephoned response from the Express. They person I spoke to was very helpful and stated she would look into this and get Rise Travel to contact me.
11/3/05
Telephone call from Petra at Rise travel
If I send back the vouchers they sent me they will allocate a cruise to me within the next six weeks. I have sent back the vouchers today and will keep you posted.