
Arrived in Girona, had trouble finding the road, so called into another hotel for directions and help, only to be told that this hotel(pirineos pelegri) did not exist in Girona! after the receptionist checked her hotels book, it was discovered that the hotel was in fact 35kms up the motorway at Figures! we had already been up that way. Headed back there as we had booked it, complained to the manager that his hotel was advertised as being in Girona, and he said he did that to get bookings!! blatant as you like!! Attitude was awful, and the hotel was the pits! room was nothing like we expected, dark, noisy and filthy. meals were included but when we orderd our food it was inedible, and to top that the waiter actually made lewd comments towards my wife.
I told the manager that i wasnt happy and he said"well you can always leave! we have already received the money for the booking, so if we were not happy, we should complain to the website operator as he couldnt care less!
I could not believe what i was hearing, and we collected our bags and left.
I have written to the hotel booking agents i used to book this "nightmare hotel"and it truly fits the "faulty towers" image! so will see what happens!
SO BEWARE AND DO NOT BOOK THIS HOTEL!!!
We are currently on the Costa de la Luz at present, NO WATER PROBLEMS HERE!
Hasta la vista amigo's!
