Lisa,
I didn't even get an explanation, I received an invoice after paying off some of holiday and noticed the times were different.
If you go on eclipsedirect website and at very bottom of page in blue box click on charter flights - then continue as you are booking flight only.
They still won't answer the phone !!!!!
They have never asked me to sign anything.
Did you book in a travel agent or direct on website.
It may be the agency getting you to sign not fc.
I used to work in a travel agent (for my sins) and we used to get people to sign to cover us as the agency.
Things could have changed now though - talking 9yrs ago.
panic again!! im disgusted to find out the restraunts have been changed i am one of the people who booked in august last year when it was a 4* and never even recieved a letter tellling me that it had been downgraded to 3+ i have been trying to ring fc (yet again) on hold for 45mins then had to leave to pick daughter up from school. My holiday has gone down 900 quid and i am now quite p---ed with the companys lack of communication. I for one will be kicking off if there are issues when we get there. Im not bothered about daft things but really think they are taking the p--- they are quick enough to take our hard earned cash off us but cant be bothered answering the phone when you ring to find out whats going on!!! we shouldnt have to spend our days off chasing them up...going to work now in bad mood god help them all when i get there..
2 of the children are 11 & 15, we paid 2 adult prices for them because we have connecting rooms.
If the facilities are any less than stated in the brochure my partner will not be too impressed. He has the two older children and it is the first time he has taken them away. He has done many hours overtime to pay for the holiday.
My son is 8 and will be happy with the pool - learnt to dive in Turkey last year and is now addicted.
Well the only reason I booked was for the Water Park Style swimming pool and if its not there...I will Sue the ar.. off of them.
They only thing that stood out as being brand new - other than being really clean was the palm tree's - they had fully grown.
The water slides there were very popular.
We left the hotel twice in two weeks as there was so much for the kids to do.
I had a kids den - have opted for 2 interconnecting standard rooms this time as my son didn't use the ps2 much.
There are NO changes to restaurants and bars, ive checked, thats for 2007 NOT 2006.
maybe im looking at it wrong, someone else look for me please lol
Michelle
And why have a restaurant as mexican this year and change it to chinese next year? Doesn't quite make sense to me.
First Choice really need to get their act together!!!
Unless the restaurants are staffed by outside people, then maybe they're only on a year contract. Only guessing!!
Where/how are you being advised of changes.
I booked last augst and have only ever been informed of star rating change and kids club not being warner bros.
Go right throug to make the booking and the changes are notified to you then. On 2007 holidays the restaurant and bar changes are mentioned.
Julie
I think we should have a check list of exactly everything they have advertised in the brochure and then walk round ticking it all off!! After all the misery First Choice have caused us I don't think they should be allowed to get away with anything!!!!
Good idea, it's what ABTA suggest when making complaints.
Tour operators are very clever at covering their tracks !!!
Yep, they are, but I bet they didn't bank on this forum and us all advising each other. We'd be sitting ducks if it wasn't for this!!
very quiet on here tonight
im here, although im looking for another holiday for october and who do you think comes up with the best price? - Eclipse, first choice partner in crime!
Well I am now home and settled. Still no tickets
got some clothes from Next....only half are going back.
Lol Lisa! I've been buying things for me and the kids over the last month or so and seem to have taken more back than I've kept! I've probably spent more on petrol and parking than I've saved by returning the clothes!!
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