If you want to see penang safely, comfortably and cheaply ring one of the drivers kuoni uses. He has a very nice car and he took us to all the sights of penang, snake temple, butterfly farm, fruit farm etc. For the whole day it cost us less than thirty pounds including the tip. He is even willing to drive you into thailand. I highly recomend this person and he has been vetted by Kuoni. His name is mark sigamani, he also speaks perfect English and makes a great translater. Telephone number 604-6452359 you can call from any hotel. Penang has a lot of taylors but the only one we go too is Parmanands the quality and cost are fantastic. The location is a small shop opposite golden sands hotel. If there is any shop to avoid it has got to be a place called LUCKY HANDICRAFT CENTRE there services and wares are overpriced, go anywhere else in the town to get your washing done. This shop is also opposite golden sands hotel in Batu ferringhi.