In the thomson brochure it says that the watersports and spa are included in the all inc. i checked this before booking. we then payed in full for this. 2 weeks before we were due to go we got a letter from thomson informing us that we would now have to pay extra for these facilities.
I would view this as a "significant alteration to essential terms", to which sections 12 & 13 of the PACKAGE HOLIDAY REGS would apply.
If you have been on the holiday knowing of the change you have in effect accepted it, and I doubt if there is anything you can do now.
However, it is always worth having a word with -
Peter
If you have been on the holiday knowing of the change you have in effect accepted it, and I doubt if there is anything you can do now.
However, it is always worth having a word with -
Travel Law Solicitor Ros Fernihough has specialised in travel law claims since dealing with her own claim following a disastrous holiday in the Dominican Republic in 1993. She does not deal with any other area of law.
She is well-known by all the major tour operators and airlines, has appeared on all major television consumer programmes, gives regular advice to consumers on radio programmes, has written articles for many newspapers and journals and has an extremely good record of successfully negotiating claims.
TEL. NO. 0845 2262332 (local) or 01922 621114
FAX NO. 01922 629042
Peter
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