Hi Callie, if i am honest i do not know (feel sure they dont) offer the large rooms on the upper floor, i maybe wrong. The largest double room are located as far as i know in the higher numbers. The cactus pool is the quietest, and i mean quiet. No music and bliss if you want to just chill. Not many sunbeds are on offer here, but the towel lad will save you your spot if you give him £10 (egyptian) which is around a quid. If not, you will possibly need to get up early. They have a swim up bar, with all cocktails and beer, soft drinks and tea and coffee.
For the pool with the action is where i stay. They have English music playing and games like water polo, table tennis, has a big bar, and the biggest and deepest pools. This pool we dubb the italian pool as once upon a time they think they own it

but i hasten to add English have taken over a large chunk of it.
I like being in the middle of the complex because the two main restaurants are left and right of where we stay. The dome restaurant is nearer to you and in my opinion is more friendly. From where you want to be near the cactus pool is the furthest away from anywhere, that meaning 10-15 mins walk to reception, but only 6 mins from our pool.
The main restaurant at the Citadel is over powering at times and a lot of tables are reserved. If you want to reserve then a back hander usually works. The citadel is next door to reception and you will pass it when you arrive.
As for noise with neighbours

you wont here any, the rooms are huge and white walls are so thick, you cannot here anything. The bedroom is situated on the back of someones shower room and extremely quiet. The only time you hear anything is if someone is coming through your alleyway to take a short cut or they are going to their rooms. hen you sleep it is very quiet. All the noise from the "Italian " pool stops at midnight.
Nip to the Oonas bar on the roof, amazing roof top bar views, say hello to Latoyah, there is also a black guy from Cairo, we nicknamed him Mr cairo, he will know who we are by that name, speaks good English. Mohammad runs the bar and shisha upstairs.
If you do get a room upstairs you will possibly find it a lot warmer as heat goes upwards.
In the large rooms downstairs we hardly had A/C on as rooms cool, plus didnt want to increase the chance of Pharhoes revenge
I know you both may want your privacy, but we had my 20 year old in with us, as they have a bedroom with door to themselves near to the lounge area.
Italians wear the heels, and they mostly come summer time, its wedges for every other person, especially the vodka loving Russians.
The Doctor should you need them is near the Italian pool, about 3 mins walk, and not far from reception. If you can take out the excess waiver from your insurance company, even if you booked with Thomson, they can upgrade it. You will then get all your money back. We paid £9 total for 3 of us to upgrade. The doctor will sell you the correct medicine according to your needs. I even decided to have my ears shringed there and he did it
A great trip to go on with thomson is the camel/quad bike adventure with buffet and belly dancing etc. Hilight of our trip and i will go on it again and again. Best night ever and reasonable. Trip only came out last November when we went.
Feel envious your going, i am off touring california in May and June, but still aching to get back to my baby
Michelle x
sonesta beach resort queen