I booked a holiday to turkey through Thomas Cook and part of the deal was all inclusive in a 4star hotel.
A week later I received an email from TC that my all inclusive has been changed by the hotel to one time in some restaurant and all drinks are at additional charge.
I am leaving 12/6/11 and my family from around the world are coming to the same place but different hotel near by. So this is really important to me.
I had to call TC and had a conversation for an hour and they could not offer me anything but a different holiday which does not satisfy me cause all i need is all inclusive that i payed for.
If anyone can help me with an advice, please email me to XXXXXXX
Thanks
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Edited by
David
2011-06-04 20:06:20
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