was told we dont need a raffle ticket on phone thats for visa applicants etc so just turn up anytime so
got up at 6am and flew down from manchester then got the tube from heathrow was told to get of at covent gardens and then started walking to find ihc,we walked right past holborn tube station which was even closer to it
after being passed from pillow to post got in a que when we got to the front they asked for a ticket i explained what i was told on the phone the only reply i got was were closed come back tomorrow 
what a nightmare we both had to take day off work and it cost about £250 in travelling expenses etc alone and now have to do it all again but get an earlier flight to make sure we get a damn ticket i could of punched someone so be warned
