First Choice has taken the decision not to put customers into the Kos Aqua Beach Club this summer, and will now be taking legal action against the developer. For full details of the statement, please click here:

http://www.firstchoice.co.uk/info/latestnews2.html

For important advice from Travel Law Solicitor, Ros Enough, please click here:

http://holidayforums.co.uk/viewtopic.php?t=73371

Thanks for the positive feedback SamanthaJ was starting to get worried

is everyone getting £150 plus 20% refund as they only offered me 20% refund slightly miffed now

Has anyone due to be going in August received any offer of compensation? We were due to go on 16 August, I went to our First Choice travel agent yesterday and was offered 10% off a new holiday. We have been looking but there is not much left and would mean having to pay lots more money.

Brook st...thanks for that, i will ask FC b4 booking at the sungardens....was offered the pegasus palace...arrgghh so confused now not sure WHERE to go....i guess booking a holiday is harder than i thought

Getting pretty fed up

dont pay anymore they should give you a hol equal or better quality than kabc stand your ground ppl going 5th july or 15th august shoud all be treated the same

sv munday... we were going on 9th aug...got 150 per person on top for an alternative holiday and 10% comp..just not sure of where to book now....was looking at the club atlantica sungarden beach in cyprus...but i hear it's mostly german?????? pfffft

Hi Wizzard

Need urgent advise. First choice have said they will give us 20% compensation and if we book through them and if the holiday is dearer up to £150 per person off.

That said I have my original holiday was off their internet site. My new holiday costs £4830.88 a £1000 thousand pounds more. However, They are trying to charge me £450 more than it says on the internet now. I paid internet prices for my original holiday. They said I can have the compensation but not the £150 per person and book it off the internet.

What can I do - basically they are giving me compensation but loading it onto the price of the holiday.

Paula

Paula
They did that to me when i rebooked cyprus they were only going to give me £25 compo as they said i had used it in new holiday, now i have changed again to pp they are giving me £368

I have been trying the helpline for over 1 hour now and it just rings continually, I have rang FC and they said they are def there until 5 tonight. What is going on, I have one day to find a new holiday and two kids that feel very sorry for themselves.

oh great, Paula I will also have the same problem as I have priced a new holiday up and now have been trying to get through for over an hour but if they wont match what I have priced on the internet I am stuffed as I have used all the compo up, will let you know what happens!!!
I am so fed up with looking I have wasted a whole day and I should be writing my school reports so will be working well in to the night, thanks first choice

Hi Trudie,

I seem to have wasted the last five weekends, checking internet holidays just in case. There is a word for them, howver I don't think wizzard will let me use it.

Considering the crap they have put us through I can't believe they are now trying to pull yet another fast one!!!!!!!!!

Why should we pay more than they are advertising it for , its outragous. You would have thought they would be trying to win our custom back. Not trying to get on the holiday from hell programme!!!!!!!!!

Paula

if you read the advice from Ross on the link i have been posting it will help
HOWEVER whatever they offer you at the last option accept but get the name of the person you are talking to and say " I will at this time accept your offer "WITHOUT PREJUDICE" and retain the right to pursue my claim further if necessary through the courts than send a recorded letter to the company for the attention of the general manager quoting who and when you spoke and repeat the phrase (in italics in this post)
but what ever you take a s a holiday hold out for the best deal and argue the point also if you payed several months back mention loss of interest to you which they have been earning from their bank..

PLEASE READ this link if you haven't already

wizard

Paula

I have just got of the phone from FC and she quoted me the same price that the internet was stating so I don't understand why you did not get the same price for the holiday you have selected, try again and speak to some-one else maybe they had put on extra's or not put in your choices correctly. The main problem is that it is not easy to speak to some-one as it has taken me over an hour with the phone ringing to get through and my ear is now hurting as I don't have hands free.

Good luck, Trudie

guys - what can I say, im gutted for you all, as the time got nearer and nearer to 1st July and nothing was announced from FC I really thought everything was fine at long last, how wrong could i have been. Just wanted to say that with regards to the atlantica sungardens in cyprus thats where Lisa London changed to after being cancelled by FC, she had a good time, I still am in contact with her so will try to get her comments on it being german orientated. We have never received any compensation from FC other than the upgrade to 14 nights from 10 nights our replacement holiday priced up as nearly 1000 more than what we paid, but I refused to pay this as in my eyes that was the 4th brochure price and not the 1st addition brochure which is what I booked from, my free child place was still honoured, we noticed too that they changed our booking to their eclipse sister company which are cheaper than first choice anyway. Stand your ground, we refused to pay anymore and in the end they backed down and paid the extra.

I sincerely hope from my heart that everyone booked for KABC this year gets a lovely replacement holiday, maybe its time the National newspapers got to hear about this and how badly treated we all have been.

We went to the Costa Del Sol holiday village which itself is a fabulous hotel, and we had a great time. Good luck to you all xxxxxx

samanthaj it wasn`t about worrying people, but more like explaining why they have cancelled the kabc this year, which in my theory would explain why they would not risk the backlash they recieved last year over the pp or indeed the buildings having alledgedly not passed the required standards, you need to read my post again, as all it explains is the problems that we had and must point out that lightning is not supposed to strike twice, well it has struck my family again, never again will I prebook with fc

Hi Michelle and Debz32

Lisa London very kindly showed us her photo's of Atlantica Sungarden Beach hotel and it look fantastic. She said she had a brilliant holiday which is why we are still going. She did say that at the time she went it was very German orientated, but that it didn't spoil hers or her children's holiday. I have read somewhere that if there are a good mixture of English and Germans, then they would sort out the entertainment to suit everyone - including the kids clubs.

Did think about changing again! but to be honest, as long as it is built!, clean and there is sun and sand, I am sure we will have a good time. We are lucky in that our kids are too old to go to the kids clubs, and they have always managed to make friends with other children, including German children. I also think there will be some Kef ABC'ers there at the same time as us and after us, so definitely more English.
Funnily enough, the friends we are going with managed to translate a German forum page into English and they all said what a lovely hotel - but too many English!!!

Debz32, if you would like, we can always let you know when we get back what it was like. Not sure when you are going though. We are in contact withsome from another site who is going after us and have promised them that we will email as soon as we can. There are 22 of them going on 12th August.

Agree with Locket Family though, after this holiday, will not be using FC again!

Hi Trudie,

Where are you going to now? I can't believe they tried to charge me £450 more than its advertised on the internet for. They said it had to be brochure price!!! So not only have they ruined yet another weekend for me, also I got to speak to someone who doesn't know what they are talking about.

My travel agent phoned them direct and was told the same as me. I have to now wait for a supervisor to phone me back tommorrow, arranged via my travel agent. Who didn't realised I am at work. Oh what fun this little saga is going to be..

Paula

Hi all,
Sorry to say it was "I" that discovered - by chance the statement from FC. I was trying to contact them for a totally insignificant piece of information I needed and literally stumbeled across it. I was in blind turmoil I can tell you and my first thoughts were for Jane & Mick. I also found out at that point in time I have a big YELLOW streak running through the middle of me and had to PM Firebird to do the dirty for me!!!!!. Good old Firebird - came up trumps . Since then spent Friday pm and all night on the internet, not eating, sleeping, living on coffee and fags taking the rest of the families heads off at their kneecaps - until, I forgot to put 50p in the leccy meter and at 4.45 yesterday afternoon, with my husband happy in front of the tv, with his bottle of beer, bang no electric, and none for the following 24 hours and 15 minutes. Needless to say as soon as it came back on, Holiday Truths, reading, catch-up here I am. Have not managed to get in touch with first choice yet, but................ on the back of the Holiday Hit Squad programme, which has now finished for the season, anyone up for a bit more bad press - which is the only thing they will respond to!!!! What about contacting the National papers - say the Sun, I'm prepared to do it! we are all putting forward valid points of view and as fantastic as this forum is, we are a very small part of a "bigger picture", I would be prepared to do it (with your help) - once I have sorted out a defrosted freezer and warm fridge. Anyone got any comments/views - or am I being totally off my head .... tell me to shut up - someone please, cuz I am up for it.

Ps and now it's thundering, a thunder bolt is going to hit our area and I am not going to have any power again - paranoid or what, this is what First Choice have reduced me to - they are consuming my LIFE.