Tour Operators and Travel Agents

Discussions regarding Tour Operators and Travel Agents
First Choice
754 Posts
Reply
hi bellingham,
yes i know what you mean, i only swapped to the dom rep hv 3 weeks ago due to the issues at the club caleta.
i checked with various websites to get enough info as possible from other forams eg(debbies dominican).
we like the corfu aqua beach with f/c but they didnt even have planning i beleive for this hotel. :tut
i am hoping it goes ok and will be waiting for the reveiws when it opens in dec. 8)
the seeds :glynis
Reply
Booked our holiday in April this year for April 2007. Just heard from FC today that flight times have changed! We are going to Malta. We get there at midnight instead of midday and return at 3am instead of 3pm. Has anybody else been notified of this? We are going for my daughter's wedding with about 20 relations so the timing is important. Is it possible they will be changed again?
Reply
Can any one help. We are travelling with FC on the 13th August. Today whilst at work my son took a courtesy call from First Choice but since I was not here they stated they would call back later. They have not called. Can anyone reassure me, is this normal for them to call!
Reply
give them i ring and see what they want it might be nothing but might be important. there no point in waiting just in case its important.
i would ring put your mind at rest.
Reply
Thats the annoying thing, the offices are shut after 6pm (customer services). Still I will try the general number.
Reply
i would or i would be awake all night. it will be on the system anyway.
Reply
Thanks for the advice Seeds, I have tried to phone them but the calls are off a high volume and then I got cut off. I could scream.
Reply
normally these courtesy calls are to see if you want any toppings, car parking etc etc. Nothing to panic about at all. They would write as well if it was important.
Reply
Have spoken to them does not appear to be any problem, looking forward to Sunday week now. Once again HT members are a sensible wise lot. Many thanks
Reply
glad to hear it, at least you can sleep tonight.
have a great time :pele
Reply
i have just booked our holiday with first choice for next year, i accepted flight meals, and the paperwork came through the post today,

we have been charged £50 for 2 adult and 2 kids meals!!!!!!!!!

£10 per child and £15 per adult, we are only going to turkey.

does anyone know why the price has gone up so much?
Reply
Dont worry, the price has basically been taken out of the flight price and put seperatly so you would have been paying this much before.
Reply
You can always still opt out. I agree £50 is an awful lot to pay for a short flight. You might be better off sorting out snacks to take with you and save the money to spend there.

Pam
Reply
thanks, i just wonderd why it was much more than this year?

i will keep it on, as it breaks the flight up, and coming home turkey airport is soooooo expensive i might need the meal coming back!
Reply
can anybody give me any info? 8 of us are going to mexico on oct 15th with first choice but now 1 may have to cancel. will they get any money back at all or will they lose the lot? at the moment it is 66 days before we go.
Reply
Hi cart583 :wave

The person who may have to cancel will have insurance so depending on the reason for cancellation the tour operator will refund a percentage of the holiday cost, and the insurance company will refund the difference less the insurance excess charge if applicable.

Up 57 days it is just the total deposit that is lost, after that it changes depending on the number of days prior to departure.

If you scroll down THIS page until the IF You Cancel section you will find the full information and also the relevent cancellation dates.

Graham
Reply
It makes me laugh.

People think its cheaper to book on the Internet or direct with a tour operator when in fact we agents normally match (or in my case better) the Internet prices.

Then on the next breath they start moaning and complaining when they cant get through to the dedicated call centre to help them then end up going to their local travel agent to see if they can help and expect them to do it for free.

Like our man who had a courtesey call from First Choice - if you had booked through an agent, chances are you would have got through to them straight away and they could have put your mind at rest.

So come on guys - stuff the internet, stuff direct booking, have a haggle with your local agent and get the customer service you deserve - and keep us guys in a job.

There ...... had my rant for the day - I feel so much better, now im off to bed - good night!

x
Reply
Flying out to Majorca with F.C. 16th September - haven't yet received tickets . Booked through the co-op travel agency - should I contact the agent or first choice or should I give it another week or so?

:shrug
Reply
happening

Sorry to say but we would never book through a TO again. We had too much grief and hassle in the past with them, plus many charge over the odds. My son booked through a TO for his holiday which he is on at present and it cost him over £400 s.c., after checking out the prices DIY he could have saved himself over £100. We bought a timeshare 15 years ago so all we have to do is phone our resort directly and tell them what dates we want, book our own flights and check that the annual travel insurance is up to date. If we should ever encounter any problems (which we have not since booking ourselves) then we would have no one to blame but ourselves.

Sorry but TO's just don't do it for me.

Regards Jackie
Reply
Holiday Truths Forum

Post a Reply

Please sign in or register an account to reply to this post.

Sign in / Register

Holiday Truths Forum Ship image

Get the best deals!

from our cruise, ski and holiday partners

You can change your email preferences at any time.

Yes, I want to save money by receiving personalised travel emails with awesome deals from Holiday Truths group companies which are hotholidays.co.uk,getrcuising.co.uk and getskiing.co.uk. By subscribing I agree to the Privacy Policy

No, thank you.