First Choice have a new trick! Well maybe they always do this but its a new one on me.
We just got back from Turkey and our hotel is one and a half hours from the airport. As we had got our own taxi on arrival and had not had any contact from the rep whatsoever, the day before our return (we were using their transfer) I went looking for a notice of our pick up time. When I found that we were getting picked up 6 hours before our flight I tried to phone the resort office but kept getting an answering machine.
Long story short, we presented ourselves at the crack of dawn and asked why the early pick up. We got a long rambling tale about huge queues at Dalaman. Anyway, it turns out they only had a 16 seater so were picking us up early, dumping us at the airport and then going off to get another bunch of paople for the same flight. As our check in wasnt open and there is only seating for about 8 people in the check in area of Dalaman, it was a long uncomfortable wait.
Never again. We booked First Choice as they were marginally cheaper than DIY but you lose any control over your holiday.