look here all will be explained

http://en.wikipedia.org/wiki/Wingtip_device

Thank you both, have read through and now understand abut more . ............. if you dont ask you get answers and as always this site is brilliant .

I want to book flights to Marsa Alam with Thomson travelling October 2009. Am I able to prebook specific seats or only have seating together option? We are travelling with a 6 year old Thanks
Debbie

Just a quick question I am thinking about taking my laptop on holiday with me and wondering do Thomson allow them on the aircraft and can you use them in flight?
Last time I flew with thomson they told my friend off for using his.

afternoon all.

we returned from our honeymoon from p.plata, dominican republic this morning into manchester on the Thomson Airways flight. we had booked premium which we always do on long haul and enjoyed mjust that on the out bound flight 2 weeks previous.

anyway, at arrival at the check in on the way home in resort, we were presented with the dreaded ''due to operational needs we have changed your aircraft'' letter. in other words, one of the premium fitted 767's has conked out somehow, and is in punta cana, dom rep's other main airport, and has been since sunday- 'tech'

i have to admit at first we were prety crest fallen, the thought of nine hours in all economy with no seat back telly, bla bla bla was not a nice thought. the letter said we will be refunded the money for the journey home which is good of them and we were also given a £10 voucher to spend each, which we thought would have to go on drinks etc as the letter stated ''no premium service''

fast forward to boarding and we were pleasantly surprised, the all economy 767 does infact have seat back IFE fitted throughout, we retained our pre-booked seats so had the first row left side of the aircraft (not as roomy of course as premium but classed as extra leg room in this set up) so seat pitch was not too bad.
the crew were fab, i really felt for them though, some passengers were being very unfair and blaming them for the no premium sitution, in the end, the captain had to come on the PA and explain himself that the alternative would have been a minimum 24 delay to source another premium aircraft which would have been spent at the airport, and not a t our hotels living it up an extra day as some would imagine, and that he would quite like to ge home to his family within a reasonable time, so in the most polite way- STOP BLOODY MOANING! One idiot even had to be told by the cabin manager that unless he stopped complaining to her to her and waiting til we were airborn, we would incurr a legnthy air traffic delay as they still needed to do a head count before take off which he was preventing her from doing-and he still tried to carry on moaning!

once airborn, the crew spoke to all prem passengers individually and apologised-again, no need as really not their fault!!!!
we were given free drinks throughout the flight, plus wine with the meals, there was still a choice of food presented on the larger premium trays, the entertainment was still the premium upgrade, free head phones and the vouchers could be spent on all duty free, snacks and gifts so i only paid £6 for my favourite perfume, and we are still getting refunded despit the free drinks, upgraded IFE etc, etc-it was very good actually considering what we were expecting and the fact that thomson had agreed to a full refund, literally, the only thing we missed out on were the wider seats and seat pitch, which was ok for us anyway as we were in bulk head seats and are both slim so thinner seats did us ok.

there were plenty of moaners, who all seemed to quiten down considerably once the free bar got going, even the guy who held us up on the tar mac wittering and giving it the old ''it might not be your fault, love, but it's your company who you work for'' routine.

moral of the story, don't always expect the worst, rather than writing a complaint, we wil be writing to thomosnfly to congratulate them on their handling of the situation, and to praise their cabin crew for their professional attitude to the less than greatful passengers.

one final note, the absolute priceless moment for us was looking over at ''mr. moaner'' 30 minutes into the flight, having calmed down after a vodka tonic, and pouring over his free daily mail newspaper and studying the air france article entitled ''how did air france flight disintigrate in the air'' and shaking his head in sympathy whilst muttering ''poor buggers''- indeed, surely that is the bottom line- SAFETY, NOT FANCY SEATS AND INCREASED SEAT PITCH...

ami123,

Flight TOM7520 (BHX-PMI) Is Operated By Thomson Airways, (a merged airline of thomsonfly and first choice) Thos Particular Flight Is Operated By A Boeing 757-200 With A 3-3 Seating Configuration and 28" Seat Pitch, More Information Including Photos Of The Aircraft Can Be Found On Our What Aircraft? Thread.

Gower,

Hello Gower, sorry to be a pain but i was wondering if you knew if this flight is an ex thomson or fca. Also if you could pay for extra leg room on these sort of flights. I have been on a thomson 757-200 before (i think), and it scared me a bit because the engine rattled when we took off, it was so loud and sounded like a saw. Is this normal for a 757-200 and if we are going on a fca one it will make the same noise. Thank you for all your help, im a nervous flyer lol, also have they painted all the planes the same colour now or are they still in the thomsonfly, first choice colours. Thank you X

ami123,

Your Flight Will Be Operated By An ex Thomsonfly, They Have Not Been Re-Painted Yet, So Will Still Be In Thomsonfly Colours.

You Can Pay For Extra Legroom Seats, Which Are Normally The Overwing Exits,
The 757-200's Are Very Well Built Aircraft And Thomson Airways Are Very Good With Maintenence.

We Have A Fear Of Flying Thread, If You Wish To Post Anything

Gower

thank you Gower, I have been looking through the fear of flying thread and it is very reassuring. You are great providing all this information. Thank you so much for you time

z.j.c wrote:

Just a quick question I am thinking about taking my laptop on holiday with me and wondering do Thomson allow them on the aircraft and can you use them in flight?

You can use your laptop during the cruise other than when instructed not to do so by cabin crew and during take off and landing. Any wireless devices must be disabled.

Darren

dwaugh wrote:

Am I able to prebook specific seats or only have seating together option?

You can pre-book seating together or book specific seat numbers at £6 per person per sector 4 weeks prior to your departure.

Darren

Hi ami123,

The noise you are talking about is known as 'Buzz Saw' and is perfectly normal. It depends where in the plane you sit though, if you sit in front of the engines this noise is heard very clearly but the further back you sit the less you hear it. In fact I don't think you really notice it at all once you sit past the engines.

RB211-535 engines are well known for their 'Buzz Saw' noise and many aeroplane enthusiasts love the noise. Lots of other aircraft do it as well, I always notice it in A320's and B767's. I think most aircraft do it to some degree or other. The bit that worries a lot of people is when they reduce the aircraft thrust and the noise sounds like the engines are cutting out, they are not, its just the aircraft doesn't need to use that much power once its done its initial take-off.

I hope you have an enjoyable holiday and enjoy your flight.

Mark

emmacat,

Having experienced a similar situation where a technical problem caused a 52 hour delay to our flight home, you can never please everyone. It doesn't matter what the airline do, some will always moan. Thomson have a longhaul configured aircraft on standby for use at short notice in these situations to prevent bit delays on knock-on effects. Passengers are lucky they didn't suffer a long delay and the airline have the ability to use an alternative aircraft, albeit in a higher densty configuration. Other charter companies don't have ability to do that and would have lead to a heft delay. What do people want; 3" less seat pitch or a day living out of a suitcase toing and froing from airports? There's a thread running on here discussing delay or change of aircraft with the general consensus; change of aircraft.

Darren

dazbo,

could not agree more,

we had good service from thomson, no delay, a perfectly servicable aircraft and as much of a premium service as they could possibly supply under the circumstances, i for one, am very pleased with the way the situation was dealt with and would have no problems flying with them again.

Any news yet on the July / August film list ??

it will be postead by by-tom-amm-fca as soon as he gets his copy [about 4/7 days before it starts]

wizard

Hi

Wondering if you could help, eight of us are going out to Barbados for a P&O cruise on the 18th of December 2009 from Gatwick, we will be flying Thomson Airways.

I understand this is quite a bit of time away and we do not have specific flight numbers, but we would be interested to see if there was a way of finding out in advance what a/c configuration we would be flying in as I understand the ex First Choice configuration in Economy is 2-3-2 whereas it is 2-4-2 for the ex ThomsonFly a/c.

Unable to secure seats in Premium Economy this is of particular interest to us, any advise would be most appreciated.

Thanks in advance.

palin2009,

Welcome onboard
It's too early to know which specific aircraft will be used for the cruise charters (maybe BY-TOM-AMM-FCA can give an insight?). They would normally use the former Thomsonfly Boeing 767-304/ER's. You'll find more aircraft details on our What Aircraft? guide.

Darren

Hello

Can someone tell me what plane TOM 078 LGW - CUN is likely to be?

Thanks

Ted and Hol,

LGW-CUN-LGW (TOM078/9) are operated by a former First Choice Boeing 767-300/ER. You'll find further aircraft details on our What Aircraft? guide.

Darren