I can't speak from experience, but I would be EXTREMELY doubtful if they can or would split up a 4 and 8 year old from an adult.
Shame on her for trying scare you into spending more. Seeing as they claim to record most of their phonecalls, that conversation is the sort that should be re-played during training to show how NOT to treat their clients!
Lisa
Thanks for your reply Lisa, thats what i would have though but it does make you wonder.... Thanks again
Hi there
We have just returned from Thomson hol flying into Cancun from Manchester and we had booked seats together but some people who had not were split up. The stewards were very good and asked a few people if they would mind changing seats to get the families together but there would be no guarantee
We have just returned from Thomson hol flying into Cancun from Manchester and we had booked seats together but some people who had not were split up. The stewards were very good and asked a few people if they would mind changing seats to get the families together but there would be no guarantee
Just a little whinge here if I may.
Called Thomson to get seating together (flying Star Class Premier) and not only did I have to hold for 20 minutes before I got to speak to anybody but a machine, I was then advised that it would cost £ 10.00 per seat to have seating together.
Considering that we spend £ 6000 on this holiday, £ 3000 last November and more than likely £ 3000 later this year, I am rather disgusted with that.
Who would be the best person to speak to, to make my displeasure known?
Mark
Called Thomson to get seating together (flying Star Class Premier) and not only did I have to hold for 20 minutes before I got to speak to anybody but a machine, I was then advised that it would cost £ 10.00 per seat to have seating together.
Considering that we spend £ 6000 on this holiday, £ 3000 last November and more than likely £ 3000 later this year, I am rather disgusted with that.
Who would be the best person to speak to, to make my displeasure known?
Mark
Mark I think you just done that. If you know what I mean.
I just vented my frustration here on a public forum. Rather have that First Choice/Thomson/TUI would take note though.
Mark
Mark
mum2two,
That's very unprofessional of the sales department if they are coming across as pushy and trying to suggest if you don't pre-book you'll get split up. In reality, what happens is seating is pre-assigned the day before the flight using a best fit model. The majority of passengers will be seated together. Because of the nature of aircraft seating, it's inevitable that some will be seated across an isle, one behind the other and in rare cases, in different parts of the aircraft. There's nothing set in concrete that states children have to be sat adjacent to parents, but it's a CAA guideline that families are seated together. I wouldn't worry too much.
Darren
That's very unprofessional of the sales department if they are coming across as pushy and trying to suggest if you don't pre-book you'll get split up. In reality, what happens is seating is pre-assigned the day before the flight using a best fit model. The majority of passengers will be seated together. Because of the nature of aircraft seating, it's inevitable that some will be seated across an isle, one behind the other and in rare cases, in different parts of the aircraft. There's nothing set in concrete that states children have to be sat adjacent to parents, but it's a CAA guideline that families are seated together. I wouldn't worry too much.
Darren
MarkJ HT Mod,
Myself and Snowyboy have just been discusing the same thing over pm's. It used to be part of the premium package but no longer. When you think what you've already spent upgrading, they have a cheek to ask for an extra £10 to choose your seats. Another reason I don't bother upgrading!
Darren
Myself and Snowyboy have just been discusing the same thing over pm's. It used to be part of the premium package but no longer. When you think what you've already spent upgrading, they have a cheek to ask for an extra £10 to choose your seats. Another reason I don't bother upgrading!
Darren
hi! i've been a lurker for a while but actually needed some specific information this time!
I don't know my flight number yet but i'm flying on the monday agadir from lgw this august, do we know which aircraft that will be yet?
i used to fly for thomson yet i don't know anybody who knows!
I don't know my flight number yet but i'm flying on the monday agadir from lgw this august, do we know which aircraft that will be yet?
i used to fly for thomson yet i don't know anybody who knows!
Hi, we're flying to Sharm El Sheikh from LGW in July on tom632/633. Have looked on ANA Aviation and think we will be on a 763 (yeh, like I know what that is!!). Would be grateful if you could confirm this dazbo5 and also do you know what seat configuration its likely to be? Thanks 
tavelling to cancun 15 june 2009 flight tom568, could you tell me type of aircraft, and seating configueration.
janalice,
LGW-SSH-LGW (TOM632/3) are operated by a short haul configured Boeing 767-304/ER (328Y; 2-4-2 throughout). Refer to our What Aircraft? thread for more details.
Darren
LGW-SSH-LGW (TOM632/3) are operated by a short haul configured Boeing 767-304/ER (328Y; 2-4-2 throughout). Refer to our What Aircraft? thread for more details.
Darren
peterm3006,
Welcome onboard
BHX-CUN-BHX (TOM568/9) are operated by an ex-First Choice Boeing 767-300/ER. Refer to our What Aircraft? thread for more details and my trip reports. The aircraft operated via Manchester outbound (fuel stop).
Darren
Welcome onboard
BHX-CUN-BHX (TOM568/9) are operated by an ex-First Choice Boeing 767-300/ER. Refer to our What Aircraft? thread for more details and my trip reports. The aircraft operated via Manchester outbound (fuel stop).
Darren
Thanks very much
fab, i can sleep now i know i'm not on the 733! lol. so it will be an ex-first choice a/c then?
quite excited, haven't flown on an airbus before.
thanks for replying so fast!!
quite excited, haven't flown on an airbus before.
thanks for replying so fast!!
excrewjess wrote:i used to fly for thomson yet i don't know anybody who knows!
excrewjess wrote:so it will be an ex-first choice a/c then?
I would have thought you'd know that if you used to fly for Thomson? They never operated the A320, only a Boeing fleet. It'll be an inherited FCA bird.
Darren
i did know that, just not sure if they'd got any from elsewhere, not been in the loop since i left!
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