Hi Bunny I've stayed at this hotel on about 5 occassions and as mentioned before it's in a really good location - if you look on this map
http://www.johnthemap.co.uk/pages/goa/baga_calngte.html (Look for the road island and Tourist Office and the Ticlo is just above those)
I've always booked with Direct Holidays for this hotel because it was one of the cheapest 3 week deals I could find. I found the rooms around the pool to be fine but those towards the back behind the pool area, well some not that nice and in need of upgrade. So here's my problem with the Ticlo now. The DH contract with the hotel ended and Thomsons took over. Initially there was no refurbishment of the hotel but Thomsons hiked the prices up by around £250. If I was going to Goa for the first time and had booked with Thomsons I would have been disappointed with this accomodation. There are far better hotels that you could choose from in the price bracket that they have put the Ticlo in. The hotel is now being refurbished in phases. The pool area has been completed and the exterior of the hotel painted - can't comment on how they are getting on with the rooms though. One last thing is the staff. Most have worked there years and I've always found them really friendly and helpful.