Flight Only / Airline and Airports

Discussions relating to flight only, airlines and airports.
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I'll certainly try Darren.

Many thanks. Sue
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Has anybody managed their V.A. booking online ? It looks straight forward enough on the website. I managed to get all our details registered, reserve seats and meals so that will save time but I'm a bit nervous about doing the check in 24 hours before just incase it all goes wrong. :yikes .
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I've used online check-in plenty of times. No problems at all.
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Me being paranoid here... :think .. but how safe is it to record all your passport details, numbers, expiry dates and D.O.B etc online in advance of your forthcoming flight ?
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I've done this before and trust their software to keep my details secure. A very good question I never (rather naively) gave thought to before.

Mark :)
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Just because you're paranoid doesn't mean that they're not out to get you Mark :rofl One hbrac is enough for anybody :yikes
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we used online check in last year only problem we had airport staff weren't very keen on the tickets as they were on A4 paper so they had a lot to look through!!
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Thanks for your reply ILH 1703. I suppose anything that helps to speed up check in is worth a go. It will most probably be standard practice in the future with very few people checking in at the desk.
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Me being paranoid here... .. but how safe is it to record all your passport details, numbers, expiry dates and D.O.B etc online in advance of your forthcoming flight ?


probably much safer that any records and personal information that you have trusted to a Government agency!
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Hi I've just booked economy seats on flights Manchester to Orlando and return VS73 on 3 May and VS74 on 10 May respectively direct with Virgin Atlantic. After I had paid they asked if I wanted to book seats. She booked our seats for the outbound flight and gave me the seat numbers but I've been told that we cannot book seats on our return flight as there are not any showing :yikes and we have to wait until check in on our return to find out our seats. Does anyone have any experience of this please? Does it mean that they have perhaps overbooked the flight and we have to wait and see if there are no shows or does it mean that we will just have to take what's left when we check in. I'm a bit of a nervous flyer and the thought of sitting apart from my husband for the whole flight is worrying me.

Thanks for any advice anyone has.

Jan
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http://www.virgin-atlantic.com/en/gb/index.jsp

Register with V.A. using your booking reference and you will be able to manage your booking online. The same thing happened to us with regards the seats coming back so I logged in and reserved them myself.
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Thanks for the advice hbrac. I have just tried this and when I log in there's a message advising that we can change our outbound seats but we can't even view the inbound - just a message to say that we will be allocated inbound seats on checkin. I don't like the sound of this but it seems there's nothing I can do at the moment but just hope that we get seats ok coming home. Kind of a worry really. :(

Has anyone else had this problem at all?

Thanks
Jan
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I've never known that with Virgin before? I booked my flights to Vegas (in September) back in January and I was able to reserve my seats on both outward and inward straight away and I've always done this with Virgin. I would give them a call and ask why you can't do it, say you've always been able to do it in the past and see what they say.

Cheers,

TC
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Hi TC

Just called. They say that all seats that have been released have been allocated :que Not sure where that leaves us but I fear the worst. If all have been allocated it looks as though we may just have to wait and see what's left at check in??? I'll probably end up at the other end of the plane from my husband. :(

Not happy but Virgin were not very helpful when I called. Not a good start!

Jan
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JannyT

Virgin Atlantic, in common with many other airlines that offer a pre-departure seat selection option, will have aprx 3/4 of the seats available for pre-selection. The remaining seats are not available to be generally reserved in advance and will only be available for allocation at the airport. I think in your case this is what will have happened, you are returning on a busy flight and the earlier bookers had bagged those seat assignments. Your options will be (a) keep checking the VAA website under "manage my booking" to see if any seat options become available on the inbound leg (unlikely as you will be relying on cancellations) (b) arrive at the airport early for your return flight to increase you option of all sitting together (c) - and my suggestion, get to a computer the day before your return flight and check-in on line, that should be when the remaining seats are released into the system. On-Line checkin is available from 24hrs before departure.
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..just noticed, as you are returning from Orlando you could also check-in at Downtown Disney the morning of your flight. This would give you a head-start on the people just checking-in at the airport. I think the service is free to Virgin Atlantic gold card holders, those in Upper Class and Premier Economy and those who booked in any class of travel with Virgin Holidays. Everyone else can use the facility but has to pay $5 per person.

(I would still go for option (c) on my previous post)
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Hi Traveller

Thanks very much for your very helpful advice. Option C it is then :cheers My husband (a workaholic) will have his laptop with him so it will be relatively easy for us to check in on-line prior to leaving for the airport. We wouldln't have been in this situation if we hadn't been let down by Monarch this week - but thats another story.

Thanks again everyone for your advice.

Jan
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when we went last year we tried to check in on line inbound weren't able to!! (orlando) apparently you can't do inbound that was last May though so it may have changed
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I've done it from Orlando. They also have a DIY/On-Line check-in line at the airport for faster bag drops.

The Virgin Atlantic web site says that on-line check-in is not available in Grenada, Tobago and on one Sydney service on 25th March. See here https://www.virgin-atlantic.com/en/gb/manageyourflights/diycheckin/index.jsp
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