Stayed at this hotel for 1 week and was amazed with the level of good service in which i received, The rooms was very spacious and was maintained to the highest standard, the food was lovely couldnt comment on the sea food restuarant as didnt make a reservation!

Having been to many of the Caribbean islands as Cabin Crew and staying at 5* hotels all the time I would recommend this hotel to everyone, you have to remember that this is a third world country so the things we take for granted is not always available!!!!!!!!!

Have just returned from our christmas and new year break at the Bahia.

There were 4 adults who had all been to Dom Rep before but not this hotel.

The food was ok and there was plenty of choice but it was never hot.

The evening entertainment was as you would expect if you've travelled all inclusive before...rubbish. Cheap and nasty, all sat in rows like its an assembly!
The Pueblo Principe was a bit of a let down, it is basically lods of shacks with interesting names! The rock cafe had the sign but nothing rock about it!!!

The worst thing of the holiday was the drinks. You expect to get the cheap versions of alcohol thats fine. There was no martini, the beer wasnt the usual cheap presidente, it was watered down and more like a bad cider. The wine was poured out of empty pop bottles, and was flat and warm not kept in a fridge! The coke was poured out of little bottles too which was also flat and warm, even though there were pumps! The choice was terrible.

All in all our holiday was good, weather was great, we're tanned and relaxed.

Wouldnt visit again but didnt hate it.

We stayed in the hotel over Christmas, and it was one of the best holidays me and my family have been on! This was the first time we had visited the Carribean and we thouroughly enjoyed.

The hotel was very clean, and there was always someone cleaning up. The food at the hotel was great there was alwys a lot of choice and fresh food cooked in front of you, I have one very picky son and even he found something to eat there.

On christmas eve we had to wait thirty five minutes to even get into the restaurant although we were a big group.

The location of the hotel was good it was right on the beach, but it was quite a long journey from the airport.

The staff at the hotel were always helpfull and was very friendly.

The entertainment wasn't to everybodys taste at the hotel but it was good for the younger kids, but a short walk away there was night clubs and a casino so there was something for everyone.

We hardly saw the kids as they were always in the pool or doing one activity or another!

Be warned at peek times it is difficult to get a sun bed!

I would definately visit this hotel again and would tell others about it!

The hotel had good plus points ie the staff were superb and the food was excellent.

However it failed miserably on 2 points. the entertainment was so poor they should close the area down. Europeans expect better than this pantomime. Drinks were terrible. everyone complaining about this. Very little alcohol in anything, house wine in the restarants wery poor quality pssibly even watered down.

Staff told us it was not safe to go outside the complex. we did and had the time of our lives. Local people so friendly.

We stayed in the Bahia Principe, San Juan arriving on 29th Nov 2005 for 2 weeks on an all inclusive deal booked with my travel.

The hotel cleanliness was 5* with the rooms cleaned thoughly every day, clean bedding and towels. Around the hotel you always saw a member of staff attending to the cleanliness of the hotel.

Good variety of food in the buffet bar, brilliant displays daily. You can also book and eat all inclusive at the italian, mexican, mediterranean and fish restaurants. (mediterranean being my favourite).
There is also a burger bar on the beach which is ideal for children or a quick snack.

The hotel was located about an hour and a half from the airport in a peaceful location which still enabled you to do all the excursions.

The hotel staff were all brilliant, very very friendly, just couldnt do enough for you - Brilliant.

Brilliant & outstanding shows, different every night, kids disco at 8.30 then icebreaker at 9.30 - 10pm then the show 10 - 11pm which can be continued up at the strip until 3am!!!!!!!!! with different bars, casio, karaoke bar, sports bar and night club, plenty of entertaiment during the day (darts, aerobics, beach sports, tennis, crazy golf, volleyball etc)

We would definitely visit this hotel again - brilliant all round!!!!!!!!

The hotel was very clean, staff very friendly plenty of entertainment till 11pm then you can go to the street party until 4am, there is entertainment there untill 12pm the you can go to the bars or disco untill 4am.

The food was well cooked and resturants
spotless.

I would not think twice about going back because it is well worth every penny.

After just over an hour to the hotel from airport, it was well worth it! We were welcomed with a dance from the animation team and although we were not shown to our rooms, we found them quite easily and the luggage arrived minutes after us.

Room was spotless after the maid had been in, although the mini-bar wasn't always filled, a quick call to reception sorted it out.

Staff all very nice. Brilliant with the kids, my kids didn't want to go home!

Entertainment - the animation team did a brilliant job during the day and in the evenings.

Food - very good, although did get a bit repetitive (what holiday doesn't though?!)

Would most definitely go back.

My husband and I first visited this hotel in Sep 99 for our wedding. Everything was 1st class.

On arrival we were presented with flowers and wine and escorted to our room as soon as it was possible. The room was stunning and also decorated with flowers for our arrival. I felt like a queen.

The food was brilliant as there was plenty of choice and something to suit all palates.

The entertainment was good but the 2nd weeks was a replica of the 1st. But you could tell that a lot of hard work had gone into the shows. The wedding organiser was absolutely brilliant. She just took over everything as she believed we should enjoy our holiday rather than worry about our wedding preparations. She did everything perfectly.

I wanted a dream wedding and my wedding organiser and the hotel staff fulfilled my dream and I can't thank them enough.. So much so we returned last year to see if it would be any different. It wasn't.. The hotel staff were still as friendly as ever. How people keep smiling and chatting when they've been on their feet and worked the long hours that they do I don't know. They must be pretty special!!!

Everything in this hotel is about the holidaymaker and nothing else matters. Whilst we were there we were in the backlash of the hurricane and spent 2 days in our room but the hotel staff still made sure we had food and water as well as checking up on us to make sure we were ok.. If that isn't 1st class service then I don't know what is!!!

My husband and I stayed here for 2 weeks.

We flew with Excel airways and although the flight attendents were helpful and polite the plane itself was very cramped. After pulling down the lap tray it hit my stomach and it was very uncomfortable to eat.( im only a size 14!!) There was only one tv screen in our section and i couldnt see it so didnt get to watch the movies.

Anyway, arrived at the hotel after a transfer of just over an houir which was ok in a nice air contioned bus. Nice scenery to look at on the way. You are however on the outskirts of a small town.

Check in was quick and we helped to our room by a porter. The room was very big and the bed was massive. The hotel itself is very clean. Our room was cleaned every day and we did leave a $1 tip for the maid.

The mini bar was filled up every day and we did ring reception once and ask for it to be filled again. Five mins later a waiter arrives with a basket and we picked what we liked!!

Only encountered one minor problem which was that when we got to the room our air con didnt work. We complained at reception and ten mins later it was sorted.We also recieved a complmentary bottle of rum flowers fruit and an ornament as it was our first wedding anniversary.

The food couldnt be faulted. It was hot and varied. Staff were always filling up your glasses and asking if you needed anything. Ladies are treated particularly well with your chair pulled out for you and being served first. Just good manners really but it makes you feel special. The ala cartes were all of good standard. My favourite being the mediterranean. My husbands was the Italian.

Overall the staff were very pleasent and worked hard and very long hours and managed to keep smiling.The entertainment team worked non stop all day and through till the early hours. Daytime entertainment included: Water polo, water aerobics, darts, Spanish lessons, dance lessons, bingo, table tennis, volley ball, footie and loads more. Also there is a mini golf course and water sports including kayaking pedalos and catamaran. These we were told are bookable in advance but we just went down and were able to use the facilities as we pleased.

Evening entertainment started at 8:30pm with the kiddies disco which altough we don't have children we watched as it was quite amusing. Next is what they call the ice breaker which is a half hour adults contest. Silly games but ok after a couple of drinks and fun to watch. Then at 10pm is the show put on by the entertainment staff which was mainly very good. You do however need to be down early at least by 8pm to get a decent table. You can then either go to the bar or waiters will serve you drinks. There is also a piano bar with more mellow entertainment. At 11pm there is another show at the "strip". This is outdoors in a street(still within the complex) and usually consists of a carribbean band which are good. The entertainment staff are still working at this point getting you up to dance. I must stress that at no point were we forced or pressured into joining in anything. After a polite no they leave you alone.Down the strip is also the casino karaoke bar the hard rock cafe and night club.

There are many little shops and boutiques there too which are open during the day. We did two trips. Firstly the languana jeep safari which was excellent and definately worth the money. Do take plenty of sweets for the kiddies.

Second trip was the caribbean wonders. We were lead to believe that this was an exclusive trip and it did cost us

This holiday was booked a year ina dvance and we thought we would splash out pay extra for a really good hol.

Our room wasn't allocated to us on the bus like everyone else, did we book last minute they said - No! The room we eventually got was a twin not a double and was as far away from the main area as it could possibly be.

The room was basic, but we knew this as we have been to the dom rep before, but it was shabby and needed refurbishing. The shower only trickled warm water, there were wires sticking out from the wall between our beds, and when reported, we were given a free meal, It was all inclusive! The wiring was still never fixed in the two weeks. The air conditioning broke for two days and they wanted us to change rooms at 12.30 at night, I dont think so!

When the locals came in at the weekend there were hundreds, more than the hotel and staff could cope with - they were going to toilet from both ends in the pool, fighting and pushing the tourists away fronm the food, fighting them on the street and stealing.

There was that many ear infections, gastroenteritis, food poisoning that it was felt better to stay out of the pool especially as it was only cleaned the once in the fortnight we were there and that was as we had asked the rep to get it sorted.

I could go on but I am too annoyed that our lovely holiday was not. Linda the Thomas Cook rep was excellent and too good for that resort.