79 Reviews
Traveller Rating
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Excellent18
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Very Good38
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Good19
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Food was brilliant, buffet style, lovely restaurant and a good choice of all sorts of food.
Maids worked really hard keeping rooms clean, ours was done by mid day every day (except Sunday).
Entertainment was really good, the 3 entertainers worked really hard from 10am till about 11pm, loads of energy and really good with the kids.
Pool area was lovely, plenty of space to relax and pool was especially good for kids as had a nice big shallow area.
Would definately return to Atlantica in the future, it's not the Ritz but its clean and after a holiday is what you make it - definately no complaints and great value for money!
Travel operator: Thomson
Travel operator: Thomson
The booking we made was for an allocation on arrival hotel (4T) Pricebreaker to one of the following:
Louis Phaethon Beach 4*, Thomson (4T)
Iberostar Ledra Beach 4*Thomson (4T)
Rui Cypria Bay 4* Thomson (4T)
Atlantica hotel.3* Thomson (4T) Atlantica has a 3*plaque on its entrance.
We have previously stayed at the Louis Phaethon and have friends who have stayed at other Hotels in the Pricebreaker deal. On speaking to our friends on our return to UK the Atlantica quality did not match any of the other three we were very disappointed to say we did not enjoy our stay at all.
We wonder as to the reliability of Thomson rating system, if Thomson were giving a 3*Hotel such as the Atlantica a 4T rating to match others in the deal.
The Hotel Reps had difficulty in handling any questions as they had only been in the hotel for a week.
The only time I was taken notice of was when I asked about the trip to the KEO brewery, only because I was misheard and the rep thought I wanted to go to Cairo (this would have made is sales total for the week look good).
Problems we encountered were as follows:
1. The Sauna at Atlantica you were allowed one visit per stay for 30 minutes.
2. We used the Gym once and caught a vurus, which caused a rash on our arms.
3. The instructions for using the equipment were outdated which if used could cause asphyxia
4. The pool was through the bar in an annex in the Atlantica and was very cold.
5. Free pool towels were available on each visit to the heated pool at the Phaethon. This was a hidden "extra" cost at the Atlantica
6. Refrigerator in room was another"extra"
7. The Restaurant was closed between meals at the Atlantica. We had a problem with the time restrictions on eating at night at the Atlantica, we were allocated second sitting which we were expected to adhere to, if we did that we missed the nightly video show.
8. Bathroom accessories e.g. shampoo lotions etc were free at the Phaethon these apart from soap were not available at the Atlantica
9. There was no real entertainment at Atlantica.
10. The three Paphos hotel have beach access (There is no access to the beach from the Atlantica as it is 100 yards across a main road to a pile of rocks)
11. There is not obviously a sea view either
12. The Main Limassol to Larnaca road runs close to the Hotel making it very noisy, at 04:00 on Saturday 4th February it was like a racetrack.
13. There is building work being completed next to the Hotel, which started at 07: 00 daily.
14. In the room where we stayed the Patio door has no lock.
15. The maid service was always after 15:30 making it impossible to rest until after your room was serviced
16. The bar drinks were very watered down, which in this Country would be illegal
The quality of the Hotel and service provided does not compare to the other hotels. The Atlantica states it is only a 3 star hotel, which it scarcely passes for. The hotel looks VERY tired, the staff are going through the motions and seem to not have the usual Thomson efficiency
We were very disappointed in this holiday as we have come to expect more from Thomson, and all because of the above misalignment between the quality of the Atlantica and the other three hotels we expected to go to.
Travel operator: Thomson
Travel operator: Thomson
We quickly booked in and had to wait 10 minutes whilst we followed the porter to our rooms.
We had two room between 5 of us was expecting each room to be a studio for 3 but each room had 4 beds in and a kitchen. My kids all went in one room with oldest one 14 who was classed as an adult anyway and we were right next door.
The rooms were very spacious with plenty of room for clothes. The only problam we had was my youngest daughter was sick in their room and the maids never cleaned it properly so we had her in our room for the rest of the week to keep an eye on her.
We were bed and breakfast first time it was ok but what I paid before hand wasnt worth it as my son didnt like the food very much and my youngest hardly ate plus we found a couple of places we could of had cheap breakfast out.
The entertainment was brilliant we thought Adam was brilliant with the kids he did everything with them he even had me and my husband joining in with things, dont usually like the bingo but we played because it was good money and we did win twice.
Drinks a bit expensive in the hotel but so was everywhere else.
The hotel itself was lovely with a fab pool but too cold to use.
We had 3 cold days then the sun came out I came back with a lovely tan no complaints about this hotel would use again.
Travel operator: thomson
The food in the restaurant was great, plentiful and tasty though the themed evenings were a little annoying, they had all roasts on one day all Chinese another night Cypriot on another etc therefore as we do not like Indian food we had to look elsewhere on that evening.
Indoor pool was badly situated as you had to walk through the main bar to reach it, was no where near gym and sauna and it had two tiny cubicles to change in
Staff were great
Travel operator: Thomas Cook
The hotel was clean and the room was pretty standard, it cost an extra
Travel operator: Thompson
Travel operator: Thomson
The hotel is great and the staff have alot of time for everyone. The hotel was fully booked and even thou ther was understandably queues for things like to get drinks you didnt mind waitin as you would often get talking to people and make friends.
The cleanliness was top notch and the cleaning staff very very friendly.
The entertainment was once again top notch and singing and dancing ability got many people involved and have a good time.
Travel operator: JMC
Pool layout great for my 6 yr old only 0.6m deep nearly all round, good entertainment at the poolside during the day, but the entertainment at nighttime is shocking 1 goodshow all week, a magician show the rest made up from the staff which is dreadfull even with a good drink in you.
Some of the staff where quite rude sometimes, asked why so rude say they are overworked.
Travel operator: first choice
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