134 Reviews
Traveller Rating
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Excellent67
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Very Good40
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Good17
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Average8
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: Thompson
Once again the hotel staff worked their socks off to keep the place clean and the booze flowing.
The food wasn't as good as last year, but was still edible and plentiful. Special mention to Alfredo the restaurant manager, who made our last night memorable with champagne and flowers on our table.
Jose and his staff in the Western Saloon were superb but beware of his slippery nipples!
The entertainment was once again 5 star entertainment with Zorro, Natasha, Chris and Ollie being the stars of the place.
Thomsons reps were probably the worst I have come across, and has been mentioned, 'jumping johnny' is a waste of space. But that is just our opinion.
If you are thinking of going to San Miguel, stop thinking and just book it.
Travel operator: Thomsons
The Thomson and Hotel staff were very helpful, although we didn't really need the reps for anything important, although they were a bit reluctant to tell us where the excursion shop we had been told about was (Probably because there prices were a lot cheaper than theirs) We went to the Market on the wednesday and the water park on the thursday with them and it came to less than 90 euros for both of us.
Food OK could have done with being a bit warmer, mind you that's buffet for you.
Pools OK but used beach most of the time though, room smelt a bit damp but seemed to have been refurbished recently.
Good location right on beach via lift / stairs
Entertainment OK considering.
Enjoyed holiday could have done with an extra week though!
Travel operator: thomson
Although not a lot around the hotel there was plenty of activities that were hotel based.
The hotel was clean, rooms basic and staff friendly.
Evening entertainment great, beach beautiful, and best of all the weather, we were expecting 20-21 degrees, it reached 33 one day. Kids loved it, our only gripe was food choice, not enough variety at all.
Everything else made up for this though. Think we would visit again.
Travel operator: Portland direct
The hotel is in an excellent location near to the beach and other attractions that this intimate, family friendly resort has to offer.
The hotel was clean and the rooms comfortable and we found the staff to be friendly and attentive.
One small complaint could be that there was not enough choice at the buffet on some evenings (although we dined out on a couple of nights as San Miguel has some wonderful restaurants) the kids however, were always happy with the food!
Travel operator: Thomson
The Hotel was very nice. The Hotel itself was very good, aside from the pools, anti-slip mats are needed badly as me and my family saw 8 people slip and hurt them selves in one day.
The Pillows could have been a bit softer. I ended up with headaches from them, but aside from that I found it great.
The food I found was much better then last year, purely because they had Gravy!
I though the location was good also because you had a lot of places around you that you could easily get to if you wanted.
Me and my family spent most of our time down by the bottom pool.
Most of the staff where great in helping out in any way they could, there was one or two bar men that could have done with a smile, but apart from that they were great. Well....what can I say? I am amazed at how much Zorro and the rest of the team work, all day it seems and they never let you down. I'm only 20 and I have had so much fun on these visit's, I will be going back next year and most def the year after that. I love everything about it, but most of all Zorro and the team...without them it wouldn't be right. So thank you to everyone who made this the best holiday I
Travel operator: thompson
After we had got ourselves something to eat we then sat down & was told we had less then 5 minutes to finish & get out, not a good start to the holiday we were tired & hungry & being given just 5 minutes to eat was not good enough...I have been to this resort for the last 6 years & have used all 3 hotels, all 3 are good.
However we noticed this year there seemed to be more people that thought it good fun to get drunk & abuse other guests, why they find this funny I dont understand, dont get me wrong it was on vary rare occassions but it did happen.If you want to get drunk & abuse people stay at home, dont ruin other peoples holiday...
The swimming area around the pools does not have anti-slip & is so dangerous, we saw so many people slipping up, one of these days someone will be badly injured safety must come first.
The hotels are in need of a face lift, but I must say we will be going back, even with its faults its still a great place we love it.
Travel operator: thompson
Later that morning,the manager found us better rooms on the 1st floor.The cleaners did a good job keeping the rooms spotlessly clean and we had fresh towels everyday.
The restaurant was run like clockwork with a good selection for everyone.We all prefered the beach club restaurant because it was easy to get to,no lifts needed.
The chinese resteraunt was excellent.The staff were always happy to see you especially jose and his gang at the western bar and his "minimum two beers" policy everytime you asked for a drink!.
All the entertainers from the kids club through to Zorro,Kris and Gang kept every one going all day and night.
Travel operator: thompsons
We asked for a quiet room and we were allocated one.
We didn't bother with the entertainment, but there seemed to be plenty going on for everybody.
We found the hotel to very clean in all area's.
The food was good with something for everyone,we had 3 extra buffet evenings, and used the Chinese restaurant one evening. If you prefer burger and chips then you can get them at the Western Saloon down at the lower level. The pools and surrounding area's were very clean and there was plenty of sun-beds.
All the staff are very friendly and efficient.
Would we go to San Miguel again? We certainly would.
Travel operator: Thomson
All the staff are wonderful but the cleaners deserve a huge well done. Not only are the rooms kept to a very high standard but some people think that because they are on holiday they can leave rubbish and food where ever they want and some one will move it for them. Fortunately the cleaners do.
The food is fresh and you can watch it being cooked. The new system in the restaurant means that at busy times queues do occur but so what your on holiday get a glass of wine n wait!
We love the location as my children are young I relax knowing that there's very little danger around.
What can I say about the hotel staff. Alfedo and his crew in the restaurant are wonderful. Jose and his bar staff are wicked. If you wish to remain sober send someone else to the bar for you.
On a more serious note I must say a huge thank you to the hotel doctor. My 6 year old son slipped getting out of the pool on our first day there. The life guard came straight to assist us and the hotel doc stitched his chin. He was excellent putting both my son and me at ease and checked him daily for infection.
And so onto the entertainment. Zorro, Ollie, Natasha and new man Chris (Stan has moved on to pastures new)are fantastic. If they don't keep you and your family entertained no one will and laugh well we all had tears streaming down our faces regularly. I mustn't forget DJ Dan, Kiwi, Jen Jen and all the girls who had are kids for 2 hours daily giving us a welcome break.
Would we visit again mmmmm oh yes watch out Zorro revenge will be sweet when we return.
Travel operator: Thomson's
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