87 Reviews
Traveller Rating
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Excellent25
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Very Good41
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Good16
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
This time would took family and friends including 5 children under 10, 5 parents and 4 grandparents all with very different tastes and expectations ! Everybody had a great holiday and this hotel performed well in all areas.
Entertainment was fantastic thanks to the enormous energy of Zakk ,Tiago ,Regina ,Jo , Jade and Karis. Highest complements go to the head chef for a wide and varied menu that kept us all fuelled for the next days activities.
As most other reports will testify this hotel is spotless, as its 'army' of cleaners are relentless in scrubbing, mopping and polishing everything in sight. In fact all staff were very efficient from receptionist to pool cleaner, with a friendly "Hola" whenever paths were crossed.
So many people we have met at this hotel that have been numerous times before is a testiment to it's great reputation, the bad reviews seem to come from people who think that just because they have booked all inclusive they should get five star and be treated like royalty.
All in all this was another fantastic holiday at a great hotel and we shall be booking to return next year.
Travel operator: Direct Holidays
Travel operator: thomas cook
Evening entertainment not brilliant, some visiting entertainers good, but other evenings relied too much on the guests being willing to make fools of themselves on stage.
Travel operator: Cosmos
Travel operator: jet2.com
Food was not brill lunch time meun was burger chips had enough of that! every night the same dinner but different meat! By the end of the week we could not wait to get back and have proper dinner down us,we got sick of the same, we went to jolly farmer a lovely pub and had dinner up there!
Drinks was water down.For the entertainment we kept inside the lobby, outside lots people was smoking, not good to breath that it! A week was just enough, I think we would visit again, but more choice in the food, and food warmer.Our little Boy Loved the ice Cream near the swimming pool only thing he had to eat! lol.
Some of the staff seem nice, jenny the reception lady was so lovely.Our going places rep was rubbish, we only seen her once, to tell us what time we had to leave hotel to go home, never use going places again, she had no time for no one.
Travel operator: going places
Travel operator: my travel
Pool is to small for the size of the hotel and it was a fight to get a sunbed around the pool, u had to get up and out for 9 and fight for bed and parasol. Hotel is located about 5min walk from main town and hotel supply bus to the beach which takes nomore than 5mins toget there. u can walk it only takes 10 - 15mins through the town.
Staff were friendly enough but i didnt think the entertainment staff did enough to get kids involved. Joanna and Klaus were the best didnt think anything of jumping in pool and having fun with the kids but the rest were to made up with make up and never realy seemed happy to be there.
Food- Bad same food everyday they just changed the meat.
I would definately not visit again as i think its a bad example of an all inclusive hotel.
Travel operator: first choice
The staff were very polite and the food was OK.
I would probobly visit the hotel lagamonte again and Alcudia is a very clean and family orientated place.
Travel operator: first choice
The food was very good, the kids are very fussy and they ate well every day!!!
The entertainment was pretty poor I have to say so we went out and about the resort which is alive with family friendly bars and restaurants..
The one thing that lets it down at times is the fact that they seem to let children do whatever they want, running around at night, slamming doors, shouting and just generally being a pain..the parents don't seem to give a damn as long as they are left alone to get hammered on the local plonk.
The reception staff were very polite & helpful and the cleaning staff worked very hard. The location of the hotel is good,5mins walking distance from the golden mile strip and from the hydro-park...15 Min's walking from beach..
Travel operator: sun4u
The location was fine as its about 5 mins to the main street, with all it restaurants, which you dont need as the food is so nice in the hotel.
The staff worked none stop, but not as hard as the onsite reps they alone were a great source of entertainment.
If you asked me if i would go back? the answer would be yes, in fact there were loads of people i met who had been 3 and 4 times, its that good.
Travel operator: airtours
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