This hotel was Excellent. Just came back yesterday and already the kids are wanting to go back again which is a first for them.

The kids entertainment was brilliant esp Steve and Ollie who were very good entertaining the kids.

The Hotel was very clean and the food although a bit repetative was lovely and plenty of choice both for kids and adults.

Pool area was lovely and had lifeguards there too.

Hope to go there soon again

Got back yesterday from a 7 night stay, here's the run down:
Room
The room was overall very good. Bedding/Sheets/Towels are changed every day unless you specify the night before if you do not want it using the privacy card on the door handle. Keeping the room at 17 degrees all day was brilliant; the air conditioning was certainly top banana!

TV was good, it had a few British channels plus some Spanish ones. Bathroom was well maintained.

Overall, the room and bathroom was very good - no complaints there!

Food
The food was served in a Buffet style room with enough chairs and tables to seat 260. The dining room itself was nice and bright and very clean. Tables were cleaned as soon as people had left.

The food available was catered to the British obviously. For breakfast, there was continental, cooked breakfast and fruit available. The only thing I would say is that the Bacon seemed to upset my stomach slightly. Rest of it was brilliant.

For Lunch (we only ate lunch one in the restaurant), there were various dishes available however it does seem to be the same for Dinner.

For Dinner, they were different styles of food available. There was a nice select of Italian foods and a few fish/seafood dishes. On most nights, a Roast Dinner was served, usually Roast Beef or Chicken with all the trimmings. They also had Cantonese Beef Stew, Hungarian Beef Goulash, and Sirloin Steaks etc. which went down a treat.

The desert choices didn't seem to change much, they were all very nice but could do with having a bit more variety.

Hotel Corridors/Entrance/Etc
The hotel itself is located about 500 metres away from the beach. It's in the new part of Alcudia.

Corridors were very clean and tidy. Entrance to the hotel was nice and foyer/lobby area was decorated nicely.

Internet access was reasonably cheap, only used it for 5 minutes to check my e-mail quickly.

Entertainment
The entertainment was way better than I expected. The entertainment staff including Steve, Chris, Sophie, Tree etc. all worked very hard from 10am till 12pm! Daytime activities included Water Polo, Rifle Shooting, Archery and poolside activities. For the kid's there was t-shirt painting, ball games etc. All top notch.

At the night time, the entertainment was different every night! Grease show, Flamenco Dance show, Contemporary/Jazz/Ballet dance show, U2/The Police tribute show, Comedy acts, Snake and Reptile show etc. There was so much to watch - brilliant!

Bar
The bar itself was open from 10am till 12am (14 hours). Serving a variety of healthy and 'fatty' snacks and foods - all good and very quickly served.

The drinks were brilliant. Especially the Banana Fashion cocktail! Just a quick shout out to Ismael and Gosha who were very friendly.

All drinks were served quickly and the bar staff were not slow at all.

Hotel Staff
Waiters/Waitresses in the restaurant were helpful, no problems there. Reception staff were efficient as well.

Swimming Pool
Swimming Pool was a good size, not crowded but every one in there could swim with enough room.

The sun loungers were easy enough to get, but prime location ones with the umbrella or poolside ones got taken quickly so get there before 10am!

Tour Rep
Abbie was helpful when we needed information. There's always a British rep from Thomas Cook/JMC there with the kids or adults, so it was all good.

All in all, it was a great a time. I went with my girlfriend as a couple. Despite what people say about it being a family place, it is that but there were couples there - young and old, to which the hotel does suit everyone!

I don't know why people do not like the location, food or entertainment here. It is all good, trust me, if you go hear, you will definitely enjoy it. The food overall is awesome, plenty of choice and no grubby left-overs! Location of the hotel is very good, it sits to the edge of the new part of the town near a mountain with easy walking distance to the beach and town centre. The entertainment is fantastic, water polo/archery/rifle shooting/volley ball etc. for adults and activities for the kids - what more could you ask for. The evening entertainment is brilliant, a varied programme throughout the weeks.

Anyone who does not like this hotel should re-visit it!

I'll definitely be going to there again!

We have just returned from this hotel, we stayed 1 week all inclusive, the only meal we enjoyed was breakfast! The food wasnt great not alot of choice they had kids buffet which consists of burgers chicken nuggets sausage beans and chips every night for the whole week. The main buffet had the salads 1 choice of meat which was usally pork or chicken and fish, we ate out a few times due to the food being repeated

The hotel itself is a bit out of the way we would walk to the marina whick was about 15-20 mind along the sea front or you could go to the main stip in the Bellevue area but agin 15-20 mins walk but the worst bit was the fact that Thomas Cook forgot to mention that Mentas night club is situated behind this hotel and you would hear the music until 6 in the morning. Weekends were the worst when the locals would go there, there was alot of brocken glass writting on the walls and the general surrounding area looked scruffy as this seamed to be the locals hangout area especially at the end of the road where the go karts are.

The hotel staff are great always smiling happy to help very friendly and they make a fuss of the children

The hotel is very clean in the reception area a bit disappointing when you go into the area where all the evening entertainment takes palce could do with a lick of paint. Rooms are small but we didnt spend much time in there anyway the pool area is very slippery. Also they hose down the tiles to keep them clean but the whole week we was there they never done the area by the childrens pool which ment it was sticky there was a lot of ants and it lead to some people cleaning the tiles them self!

Always some sort of entertainment going on the reps were very good in trying to get everyone involved day and night. Evening shows were ok too we went out most evenings and came back for 10 which is the time that
the shows started.

All in all I dont think I would visit this hotel again due to location and the poor food quality.

We have just got home after staying for 2 weeks here.

The entertainment at night was bad. The hotel is lovely and clean we couldnt hear the nightclub it overlooked except when Madrid won the league on the Sunday.

The daytime activities are good if you want to join in and our daughter loved the girls Kayler Vicky and especially Sophie these were the hotel entertainment girls and Steph and Orla were great as the kids club reps.

The pool wasnt cleaned every day until we complained and this was rectified for our last 5 days.

The food is what you would expect for the price that you are paying. Plenty of choice.

The hotel staff are superb nothing is too much trouble just ask there were problems with the lifts though but were always dealt with quickly all in all it was a good holiday but if you want 5 star food pay 5 star money

This was the best holiday we've ever had. We went for two weeks and took our only son who made friends easily and enjoyed the kids club.

It's difficult to find fault with this hotel. The staff were really helpful and attentive. There was loads of food to choose from and if you wanted to eat elsewhere, Burger King and KFC are just round the corner and there's a lovely Indian just passed Burger King.

The doctors and pharmacy is literally around the corner. The hotel was continuously kept clean. However, if you require more than the two plug sockets provided in room, reception will provide you with extentions and pretty much anything, hairdryers, irons etc.

We visited the pool at least three times a day - our son loved it, and never had a problem finding a sunbed, the rep told me that they recently put more out.

I dont understand how anyone cannot like this hotel, unless they're really fussy.

We stayed at the Defin Verde for 1 week in September. As it was a late booking we got quite a discount, however this was not reflected in the quality of holiday we had which was very good.

The hotel was always clean and around the pool areas was constantly being cleaned in the day time by bar staff picking up litter and cups. Our room was cleaned daily and towels changed on the same basis, the only fault was that we didn't have our sheet changed while we were here, I understand this is because its done on a weekly basis.

Food was good and there was always a good choice and a cavery of some kind every night. snacks are available daily until 6pm from the pool bar. Drinks were good to say it was all inclusive as before at other hotels they have tasted watered down... but not here!

Staff were generally friendly especially the bar staff. although on one occasion in the restaurant a member of staff bumped into my partner causing him to spill a hot drink down himself and there was no apology and on the same day my plate was taken before I had finished.

The entertainment team worked very hard and long hours and seemed to keep everyone entertained! for visitors with children there is a jmc run kids club and kids room and the entertainment team, mainly ewa provide good poolside games for children. There is a nightly kids disco and games before adult games and the nightly show.

The only downside to the hotel really is the trip to the beach, which isn't that long, it just involves crossing a very busy main road, it also took some finding, for future visitors it is across the main road and down the side of the sunwing resort. Alcudia town is about a 10 mins walk right and the marina the same distance left.

Third year in a row we've been here and it's still a great holiday hotel.

Very very clean and the staff really want to help you have a good time - nothing's too much bother.

Entertainment team (Chris, Steve, Ewa, Sophie, Patrick and Ollie) work really hard to keep you busy and entertained - even when you end up being the one doing the entertaining (as many of us found out!!!). It really is a good option to join in - it adds to the enjoyment. They'd arranged for scuba experiences in the pool this year for 5Euros for kids and 15Euros (much more instruction involved) for adults - well worth it! The evening entertainment isn't as good as last year which is a disappointment - the staff do their best but the professional acts are not as varied. Kids disco and club session at the end were always popular and well run.

Restaurant offers plenty of space and lots of choice - including a carvery most nights. Food is of a good quality and offers fresh fruit at every mealtime (as well as breakfast cereal in the kids evening meal buffet, if your kids are too tired to eat a proper meal!).

Worst thing about this hotel is the sunbed queue. There were not enough beds and parasols for the number of guests, so queuing started early this year (doors don't get opened until 8.30 am). The second week we were there it was a little better - it looked like they'd put more beds out anyway. They really need to fix this problem as it really is the only downside. If you don't mind the sun, you can always sit at one of the outside tables until a sunbed becomes free in the afternoon if you don't want to get up early. It's not as if there's no where to sit, it's just in the afternoon there is very little shade for anyone that burns easily like me!

I still think we'll be back sometime soon - it's a good holiday experience all in all.

This was our thrid visit to this hotel and I have to say that some things had plummeted this year as apposed to the previous two.

Firstly, the hotel needs an overall really. The furniture in the main room is rather shabby and needs replacing, the bedding also.

The cleanliness was somewhat not as good this year.

The main pool area was only hosed down and not swept of litter on some occasions, the sunbeds need replacing as quite a few are broken.
Also, there are no sunbed cushions so if you are like me and find it difficult to lie on hard plastic I suggest a camping mat as I did, much more comfortable.
Also, the sunbed queue this year was crazy. If you did not queue you did not get a sunbed, plain and simple as that. They really do need to do something about this problem for next year.

The evening entertainment was good when done by the entertainment team but the professional acts were complained about by most people. As we understood the budget for the entertainment was only scarce this year but we all paid a good amount to stay at the hotel and found it not worth the money, alot of people were actually leaving to go elsewhere in the evening but that is not what all inclusive should be about.
The entertainment team, chris, steve,
patrick, ewa (crazy polish girl), sophie and ollie were all a good laugh and tried hard to keep everyone amused throughout the day. Join in, it really is worth it, what a laugh.

The kids club is run in a small room at the back of the hotel and was always busy and the team were great with the little ones. My daughter joined in this year too which was a plus on previous years as she liked the kids club rep vikki.

Some other points I noted on the negative side were
the food was sometimes only lukewarm, the water from the pool bar was warm for most of the day, you could get ice though but then it meant you had to queue at the bar.

The hotel was plagued with mosquitos at the time we were there, I don't know whether this was coincidence but we never had any the previous two years.
People who had never been bitten before were getting bitten, it was weird really. Some people said that last year and all previous years citronella candles were provided at night outside, but not this year. Just beware, take some repellent or you will end up buying it out there.

All in all I would definitely go back to this hotel but on noting the prices as yet I do not feel it is quite worth the kind of money it is asking. Maybe the hotel will get an overhaul for next year, if not I'd only go at a bargain price. Have to see, I'm keeping a watch on the prices. Adios for now.

The hotel itself was a bit grubby but location was good.
the food was like a tranport cafe, the same thing every morning no variation at all.

Lunch time was the best varied food. Dinner time was boring a couple of varations but that was that.

The so called restaraunt was tiny and cramped.

The sun beds you had to queue at 7.30am or earlier not enough beds for everyone.

The bar was like Newcastles big market, watererd down drink sometimes did not know what it was we were drinking?

Entertainment was good for kids not adults.

The food was ok, nothing special, but I always left the restaurant full up.

The room was quite small but adequate and was cleaned everyday.

The hotel was in a good location and was only a 10 min walk to the nightlife and the shops. Its also only 5 mins from the beach.

The hotel staff were fantastic and very friendly, especially the bar staff, we made good friends with Ismael and Isabel.

We also made good friends with the entertainment team (Patrick, Olly, Ewa, Sophie and Chris). They provided great entertainment to the kids all day long.

I would definately visit this hotel again, I felt really at home there.